
Address and Contact Information
Address: 27 S Minnesota St, New Ulm, MN 56073
Phone: (507) 354-6011
Website: https://www.thebackerei.com/
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Reviews
Last week I had family visiting from out of town and called in a dozen doughnut order Friday evening for Saturday pickup. Drove from Prior Lake the next day to pick them up and not only was my order not fulfilled, apparently it happened to a few other orders as well. The younger two gals had my order and name correct in the system but no one followed up- Not even a call to turn around and not come…someone should review orders each morning- thus 3 hrs and a tank of gas wasted.
Since there were no other doughnuts in the shop the girls called a manager on the phone who offered me someone else’s order for 10% off. I did a great job with self-restraint by just walking out. Later that night after my company had left I sent an email to them through their website offering a chance to reply with their side. No replies as of yet….
After offering fair chance of a patient week I will now share this story frequently. Disappointed as I love supporting family businesses.
Make sure that you purchase a spare turnover for later. You won’t regret it.
The shop is in downtown on the corner and given that this was a summer and holiday weekend, a Tuesday for that matter, the streets were bare but the coffee shop was patronized with folks both sitting at the tables and patrons coming in and out. Good foot traffic is a good sign. The interior is plain and seems under decorated, but I am not swayed by atmosphere but I mention it in case you are one who is looking for a modern coffee shop environment,. This is not that. We selected an assortment of goods and found ourselves a table. Our selection consisted of s a few cookies and some donuts. Now, I know this place has a notable positive reputation and I am not here to challenge it. However, our experience was not bad but not notable either. But… as any true donut connoisseur knows, you cannot judge a shop based on baked goods that are hours old, so this was not a condemning experience.
The next morning, my wife and I headed back to Backerei to get fresher donuts and selected an assortment of 4, one of which was an apple turnover. Took it home and had another tasting. Good stuff!! My wife preferred the Apple turnover of the lot expressing it was one of the best she has ever had. I personally noted how ‘chewy’ the dough was, a characteristic I noted in my previous visit and why i was interested in coming back. To me, this is relatively unique in terms of dough consistency I don’t find in many other donuts. Every item we chose was good. I can only imagine how much better they would have been if we came even earlier. Most donuts fresh would taste great as it is hard to find a bad fresh donut, but the Backerei donut has a character. I recommend it but please try and get it as close to opening time as possible or you may walk away unsatisfied.
A full 5 stars if there were options without frosting. You would never see such a thing at a bakery in Germany.