Beth Newman
We went thre ,drivethrew,Tuesday night. They were out of some products. The girl at drivethrew, was very pleasant.The chicken was great. She apologized, for the wait. They looked shortstaffed.This young lady was amazing.Im sure very stressful job. She handled it all , so well. Outstanding , working under pressure. She deserves, some recognition, a raise,perhaps. Kfc should be proud , to have such a great employee.
… moreSherrie B
We went there after Church around 12pm. The people behind the counter super nice and working hard. The pop machine had sticky notes and no tea container was pushed to the back. Not as clean as it used to be. Disappointed in the atmosphere for cleanliness.
… morealexis hunt
Came here after a long day at work. everytime I have came through the Red Oak taco bell, their lobby always seems to be closed or very dirty. The wait for the food was ridiculous. The management and customer service is very poorly managed. Not a good place to go to eat if you’re wanting good food or get treated with respect.
… moreJames Thompson
After waiting over 45 minutes to receive my food and bringing this to someone’s attention, the person outright said I absolutely did not wait 45 minutes, as if I’m either a liar or an idiot who doesn’t know how to tell time, then proceeded to end the conversation by slamming the drive through window closed. No apology. No offer to reimburse the meal. No offer for a few for item. Just rude, disrespectful discourse. At no time during the majority of the waiting (at the window 20 min+) did they communicate that it was going to be a wait or why the delay or apologize.
… moreJanet Brown
Stopped at drive thru at 8pm and menu light was off, told it was broke. I couldn’t read most of menu and had to ask questions. No other customers were in line or inside. The man told me to use my phone flashlight and I tried but it didn’t help. The man was rude. When I got to window I told the girl that the person who took my order was rude. She said that was her manager. I asked to speak to him. He came to the window and I told him I felt he was rude when taking my order. Well, I hadn’t seen anything up to that point! He was so rude and nasty. I asked him district managers name and number, he said her name was Brittany and he didn’t have her number. I will find a way to contact her maybe even the owners. I can’t remember a time when I was treated so nasty by someone in the service industry.
… moreShirley Vannausdle
I went through the drive thru, timely, food throw together. Atmosphere was short. There time is more important than mine.
… moreBrent Blume
So the food is pretty good. I usually dont go to other towns stores to cut down on burnout. The main gripe I have is that they are often short staffed. Alot of times at lunch times they have one person doing front counter service And taking orders from drive thru and passing prepared food thru window. Alot of times at lunch I and other customers have had to wait 10-15 minutes before getting served at the counter. I cant beleive the owner cant afford to have one person dedicated to counter service only during lunch and other rush times. A word of warning. If you see 2 or more school busses in thw parking lot you can count on sports teams holding up the line flow. Even the most pious saint could have their patience tested. It is said God is slow to anger, but Im waiting for Zues tbunderbolt to hit soon. I am more of a Bell fan, so I cant really sd is good ay anything about the KFC side. I wish I could use the Bell app, but its KFC only. In summery the taco bell food is great, but I would not recomend coming here if you are in a hurry to be served. It appears to it will never match the spped you would expect in a large city. I cant help admire thw patiance of the residents ofough business Red Oak Ia. They continue to come in and give it enough business to keep it going.
… moreCara Williams
Went to KFC/Taco bell. Waited 20 minutes for someone to take our order, waited another 25 minutes for our food just to be told “we are out of chicken”. The people in front of us had the same experience. After some static from the guy behind the counter, we got a full refund……..that will go back on in 3-5 days. Very disappointed!!!!! Not the first time this has happened.
… moreJayne Templeton
They need more help. Help was bickering. We ordered $25 of food! Taco was ice cold, no sour cream, no biscuit with number 5. Had to ask for butter and napkins. Poor, poor, poor. Won’t come again!
… moreDave Meyers
From the reviews management doesn’t give a shit about its customers, the attitude of the staff or the quality of their food so I’m not going to even give them a chance.
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