Cross Grain Brew House

  4.0 – 883 reviews   • Bar

Cross Grain Brew House 23250

Hours

Tuesday6 AM–10 PM
Wednesday6 AM–10 PM
Thursday6 AM–10 PM
Friday6 AM–10 PM
Saturday6 AM–10 PM
Sunday6 AM–10 PM
Monday6 AM–10 PM

Address and Contact Information

Address: 5443-5487 Richard E Byrd Terminal Dr, Richmond, VA 23250

Phone:

Website: https://crossgrainbrewhouse.shop/

Menu Photos

Photo Gallery

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Reviews

Aurora H
It was a weekday, at night and we waited an hour for a salad, fries and wings. The food was good! but the wait was extremely long. We ended up having to get it to-go so we didn’t miss our flight. We thought we were going to have well enough time to order and eat, but we did not!. The bartender was great. He ended up comping us the eight dollars for the fries because the wait was so long. The service & the food were great but the wait time was extremely long, when it was not that crowded, but it could have been that everybody put their order in at the same time.
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Jennifer McCann
I would avoid this restaurant if possible. I know there is no other choices but if I knew I’d have stopped for something before I got to the airport

They served me wine in a small plastic cup for $18.99 (said they ran out of wine glasses but everyone else had a proper one – didn’t bother to bring me one later).

We had the chicken tenders and the chicken sandwich. Well overdone. $77 for 2 meals.

Bring a sandwich. You’ll be so much further ahead.
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Greg Wilson
The food took forever and does not taste as good as it looks. The servers seem overworked and annoyed to be there. Stood there for close to 40 minutes waiting to get my to-go food and then got the wrong food. From my observation it’s definitely a management issue. Where you at management??
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Mallison Bright
My husband and I were quickly taken care of after self seating, we ordered 2 appetizers and shared a burger which were all amazing! Armando was absolutely fantastic and such a gem with service!
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Charles Wattier
The Cockpit was tasty and plenty of food. Professional and courteous staff. Its also the only restaurant in A terminal.
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Anne Margaret White
All praise Tim! Was catching an early flight and all the water dispensers were filling my water bottle with warm water. I stopped into Cross Grain and offered to buy a cup of ice. Tim hooked me up with a smile. Fabulous customer service. Made me actually want to stop and eat there. Love how big this little place is. Lots of table for an open air feel indoors.
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Candice Montgomery
I had such a great experience at this restaurant after leaving Applebee’s with such an awful experience. Valerie and Savannah took such great care of me and laughed with me and made me feel so welcome while waiting on my flight delay. The overall experience really did turn a bad day into such a great one, especially sine I am a nervous flyer. Hands down over the greatest customer service I could have askes for. They really do love their patrons. Thank you guys so much❤️
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Steven D
Just eat before you go. Don’t waste your hard earned money. Staff acts like you’re bothering them. Order a burger, get up-charged without you knowing for bacon that is not on put the burger, making it a $22 sandwich. Then they cut it in half without asking and serve it with half cold fries. Thanks! And the sandwich they called a burger sucked to top it off, flavor, heat, burger patty, bun and toppings all no good.

Drinks are really expensive too, naturally.
Mick ultra $12
Mixed drink $18
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Jessica Cellura
Traveling home from New York with several layovers and our last stop was Richmond, Virginia, and Savanah was our hostess with the mostest and put a smile on everyone’s face and made it really unpleasant time just so much easier. She
was such a pleasure to be around. Highly recommend the food and of course the drinks. 😉
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Will Carson
I came for a quick water but Zach was so inviting and the place was so clean that I stayed for a meal and a few brews. Can’t believe I found this level of service in an airport bar!
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