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There’s a Burger King® restaurant near you at 5055 Golden Gate Road. Visit us or call for more information. Every day, more than 11 million guests visit over 13,000 Burger King® restaurants near them in 97 countries around the world. And they do so because our fast food restaurants are known for serving high-quality, great-tasting and affordable food. The Burger King® restaurant in NAPLES, FL serves burgers, breakfast, lunch and dinner prepared your way. The original HOME OF THE WHOPPER®, our commitment to quality ingredients, signature recipes, iconic sandwiches like the flame-grilled WHOPPER® Sandwich and fast, family-friendly dining experiences in a welcoming environment is what has defined our brand for more than 50 successful years.
Well-known fast-food chain serving grilled burgers, fries & shakes.
Address and Contact Information
Address: 5055 Golden Gate Pkwy, Naples, FL 34116
Phone: (239) 353-6886
Menu Photos
Order and Reservations
Order: Order online
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Burger King
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Reviews
DULCE KARINA ACOSTA RODRIGUEZ
Good afternoon,
I am writing to formally complain about poor customer service and disrespectful treatment I received at a Burger King location.
I was assisted by a cashier named Silvia, who spoke to me in a rude and disrespectful manner, raising her voice at me. The issue started when I mentioned that my order did not include bacon. Even though I paid in full for my order, she stated that I was “asking for free items,” which was offensive and completely inappropriate.
I did not behave disrespectfully at any moment, yet I was treated in an unacceptable way. This experience was very unpleasant and unprofessional.
I strongly believe employees should receive proper customer service training, as this type of behavior does not reflect the company’s standards. I kindly request that you review the store’s security cameras and audio recordings to verify what occurred and take the necessary actions.
Thank you for your time and attention. I hope this matter is addressed to prevent similar situations in the future.
… moreI am writing to formally complain about poor customer service and disrespectful treatment I received at a Burger King location.
I was assisted by a cashier named Silvia, who spoke to me in a rude and disrespectful manner, raising her voice at me. The issue started when I mentioned that my order did not include bacon. Even though I paid in full for my order, she stated that I was “asking for free items,” which was offensive and completely inappropriate.
I did not behave disrespectfully at any moment, yet I was treated in an unacceptable way. This experience was very unpleasant and unprofessional.
I strongly believe employees should receive proper customer service training, as this type of behavior does not reflect the company’s standards. I kindly request that you review the store’s security cameras and audio recordings to verify what occurred and take the necessary actions.
Thank you for your time and attention. I hope this matter is addressed to prevent similar situations in the future.
Nixon Desa
The worst and uncomfortable experience what I have on a restaurant I was driving from Miami to here for work and spending three hours driving I called you a direct to the bathroom and in five minutes some lady going to disturb and ask me are you OK? Are you OK? Are you OK? Like disturbing me to go out to the bathroom when I finish I tell him who is coming into the bathroom for 3 times in five minutes to ask if I’m OK just for disturb I have to go to the bathroom and then make my order to eat in peace in that time, the manager from the store go out in a aggressive attitude, like a bar guy tell him I trained her to do that because we have so many homeless on the area and literally at the moment I ask him do you look me like a homeless to do that? That was a very respectful situation. I’ve been manager for a restaurant in Brickell for three years and never never see anything like this. I use across the street and eat a good plate of chicken in Pollo tropical
… moreBernardo Cortinas
The single best Burger King I’ve gone too, clean, friendly, quick, and they always get my order correct. Never had any real problem, but they never salt their fries. I mean, I would rather be in control of my blood pressure, kinda mean to skimp on the salt, man. I also got a jalapeno in my burger once, it was good tho, just something I know not everyone would be ok with. Either way 10/10, just add some salt please
… moreDerek Austin
This is hands down the cleanest, quickest, friendliest, and most efficient Burger King i have ever been to. Most BK’s are so slow but not this one!! We were amazed at how well run it was and what a great experience we had at lunch time.
… moreCristina Nosek
I ordered a icecream cone. The young man was very rude I went to the driving in and he spell the Ice cream in my arm not apologies. He was very nasty when he give the second icecream and it was ver small. I wen inside and the same server told me what you expect for 77 cents. The manager gave me another icream but it was not nice neither.
… moreChristopher Lawler (WhiteSiYo)
1230 lunch grab i find myself at burger king. Walked right up to the counter no line. Placed my order with a young man who was very helpful. Got my food quickly and plotitely. Thank you staff!
… moreCharles Bradford
Other then the tables being dirty ( not wiped down) it wasn’t too bad. Food was good. No issues except dirty tables.
… moreAudrey Young
I have found the food provided at this Burger King location to be fresh and hot. The store is reasonably clean and most of the staff are friendly and accommodating.
… morePeter Stoltz
Usually pretty clean, food is quick, but manager can be rude.
… moreP Kos
The ladies at the counter were really nice and patient.
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