Alex Mangiafico
First off, none of these people who have been reviewing this place could last a 40 hour week working fast food, don’t listen to the haters. Second, I doordashed food tonight (literally maybe 15 minutes ago) and they gave us crowns in our meal, even though we didn’t order kids meals and I’ve been giggling about it for minutes now.
Every time we doordash from this location we get our ice creams (looking at you Mickey D’s), fresh piping hot food, and silverware and napkins. Do you know how hard it is to get ANY of that from restaurants I pay double the price at?? Especially for someone who routinely doordashes food all the time????
This is my favorite location. Hands down. They get it right for me every time, they’re efficient, and the dominate the field in food open late in the area. I work at a different fast food place and I get out anywhere between 9 and midnight most nights. Being able to come home, settle in, and then order food and have it be this consistent all the time is not something to take for granted. OH!! And I got a legit coupon sheet today!! I was just complaining that places dont do that anymore like 2 days ago.
Thank you Burger King, the king to rule them all!
… moreteagan blackburn
To the manager: I tried calling the restaurant to speak to you directly but since no one’s answering I’m posting it here. I had a chicken sandwich on Monday night and it gave me diarrhea. I’m worried that the employees there are touching things that are contaminated even if they have their gloves on but then continuing to make food with the gloves that have touched contaminated surfaces. Please do a retraining of your employees. Especially the ones that work on Monday night. In the past, I had to be hospitalized for getting hepatitis A from a restaurant. Please retrain everyone okay? Be safe!
(Ps – the food tasted great. But the other two members of my family also felt ill after eating the food there on Monday night.)
… moreMary Ortiz
The location is listed as opening at 6:00 AM, but staff didn’t open until after 6:10 AM. I was told ‘the machine was down’ and that is not the first time I heard that from ..I guess they open whenever they feel like it. This has happened more than once. It’s unprofessional and frustrating for paying customers. I’ve had multiple bad experiences at this Burger King location (41 Franklin Turnpike, Waldwick, NJ.. They always seem to have an attitude, and honestly, they come off sneaky and dishonest. It takes forever to get your food, and when you finally do, they either forget items or the order is wrong. This has been going on too long. Something needs to change.. this is bad customer service and completely unprofessional. I specifically told them it’s 6 AM. Google said you guys open at 6 AM and they repeatedly said they not open…
… moreJason Dechert
I hate to rate them so low but I have been there multiple times and Tim is usually there he is such a great guy works his but off but when he isn’t there. It’s complete anarchy. I ordered 3 bacon cheese burgers ypu would think pretty simple order right. They ask me what drink I want I tell them it doesn’t come with a drink they tell me it does so I assume there is some kind of special… ok I’ll take a diet coke. I pull up pay use my app the manager proceded to tell me I need a code they don’t scan. I tell him yes they do now he is pissed because he doesn’t know how to do his job he finally does it. I get my order it’s for a meal I didn’t order a meal I didn’t want fries a coke and nuggets. Drive back around he proceeds to argue with me. When I reminded him that I told him it didn’t come with a drink he told me he remembers me I always have an issue mind you I have never seen this man in my life or even complained to anyone at burger king. He was an ego driven guy anytime I go there tim is there I order my daughter a kids meal that’s it. This other manager is going to hide his mistake by acting like he has seen me. I’ll be calling tim to complain but this was just ridiculous
Update spoke to the general manager who was the nicest guy on earth he offered me coupons I didn’t need but it’s the thought that counts.
2nd update went back again for my daughter decided to add some deals from the app. The same manager that was nasty to me was there my order said no tomatoes extra cheese guess what I got normal burger. The guy is just an a hole. I’ll get his name but I’m following up with corporate
… moreChen Chen
A lot of attitude from the weekend staff. Honestly I don’t care if you are rude to me but just get my order correct. I ask for no Mayo every single time and it has mayo every single time.
… moreJulie Gordon
The food is as expected it’s burger King. I also hate to rate them so as I frequent here sometimes. The staff always seemed scattered and overwhelmed even if there’s only one person in line. Today I only ordered two items and a drink only to get home and see I’m missing one of my items I paid for. Not worth going back to complain but this is not the first time, so I have to leave a review.
… moreSean Bond
It takes them about 8 minutes to get each single car through the drive through lol.
… moreShirlena Hopson
Ordered 2 Croissant breakfast sandwiches; 1- sausage & egg & 1-cheese & egg. When I got to work, they were both cheese & egg I can’t eat cheese & my coworker doesn’t eat sausage. Called back, no answer!!
… moreAndrew Lois
Unacceptable slow at the drive through for “fast food”… you pull up and they tell you to “wait one second.” That turns into minutes. You tell them you ordered on the app. They make you wait minutes again. They need to get their act together
… moreAlexa Pavon
They literally don’t talk to you at the window (not even a hello, thank you, have a good one) and there’s a lady in there with a mean face on all of the time. They never put sauce either. Horrible.
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