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Chipotle Pentagon City is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.
Hours
| Monday | 10 AM–8 PM |
| Tuesday | 10 AM–8 PM |
| Wednesday | 10 AM–8 PM |
| Thursday | 10 AM–8 PM |
| Friday | 10 AM–9 PM |
| Saturday | 10 AM–9 PM |
| Sunday | 11 AM–6 PM |
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Order and Reservations
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Reviews
PL Lau
⭐⭐⭐
Popped into this Chipotle location at the Fashion Centre at Pentagon City for a quick dinner. I tried the Honey Chicken Bowl, and it was both decent and tasty—the flavors were well-balanced, and the ingredients looked fresh.
A big shoutout to the staff. They were very patient while I was picking out my toppings and moved at a great pace—not so fast that they rushed the portions, but quick enough to keep the line moving.
What I ordered:
Honey Chicken Bowl ($10.55)
Small Soda ($3.15)
Total with tax: $15.07
The seating area was clean enough for a busy mall location, and the service was reliable. Definitely a solid spot for a quick, filling meal if you’re shopping in the area!
… morePopped into this Chipotle location at the Fashion Centre at Pentagon City for a quick dinner. I tried the Honey Chicken Bowl, and it was both decent and tasty—the flavors were well-balanced, and the ingredients looked fresh.
A big shoutout to the staff. They were very patient while I was picking out my toppings and moved at a great pace—not so fast that they rushed the portions, but quick enough to keep the line moving.
What I ordered:
Honey Chicken Bowl ($10.55)
Small Soda ($3.15)
Total with tax: $15.07
The seating area was clean enough for a busy mall location, and the service was reliable. Definitely a solid spot for a quick, filling meal if you’re shopping in the area!
Aaron C
The servers legitimately don’t know what they’re doing, I repeatedly asked multiple times for queso ON my bowl, but they just closed my bowl and told me they’ll put it on the side. And then they charged me extra for the “side queso” instead of the topping queso, even though I literally asked for it on top, not on the side.
The food itself was also worse than the average Chipotle- I’d go to a different location if you have the option
… moreThe food itself was also worse than the average Chipotle- I’d go to a different location if you have the option
Musa Alam
I ordered a burrito and the cashiers were talking about me ordering guacamole with it, which I didn’t. I had already paid with Apple Pay, didn’t really notice it much. When I got home, I realized my bill was way too high for a steak burrito. I went in my bad to see the receipt so I can request a refund, but the cashier had not put it in there. They made a mistake on the order and didn’t give me the receipt so I couldn’t correct it, which is very unprofessional. The food itself was good.
… moreAlexandra Ortega
The worst restaurant where you can take food is Chipotle. The ladies who work there are too rude and also one pays a plate of almost 20 dollars so that they don’t give him a good portion of meat. Just put three pieces and fill the plate with rice and white sauce.
… moreKazi S
We had 3 bowls with brown rice and all of them rice were hard to chew. When we told them about it they were acting like they gave us those bowls for Free and we’re the wrong ones. They didn’t even give us full refund because the food were partially eaten. When we said why do you serve inedible rice in the first place the cashier started yelling at us and some other employee also came join her to yell together. They’re running the restaurant by employees with unprofessional behavior at a Mall location. They should train their employees how to talk to Customers first. Never going to this Chipotle again.
… moreNick K
The portions of the burritos are now insanely small. You can actually see the employees carefully taking as small a portion of each food as possible. The wrapping of the burrito is very subpar too.
… moreabdennour brahim Herouas
I’ve had one of the worst customer service experiences ever at this location. It was my first time visiting this particular branch, though I’ve been to multiple Chipotle locations before. I tried to order a quesadilla, and the staff member gave me barely half a spoon of chicken. When I politely asked for a bit more, she refused and said, “No way Jose, you have to pay.” I explained that I’m a student and didn’t have extra money, and that the portion wasn’t enough to satisfy me—but she showed no empathy.
I then asked to speak to the manager, but he dismissed me and said he didn’t want to talk about it. I just want to warn others—there are plenty of better places to eat. Chipotle, you need to hold your staff accountable. This kind of service reflects poorly on your brand. Shame on this location.
… moreI then asked to speak to the manager, but he dismissed me and said he didn’t want to talk about it. I just want to warn others—there are plenty of better places to eat. Chipotle, you need to hold your staff accountable. This kind of service reflects poorly on your brand. Shame on this location.
HannaH Kim
I Love Chipotle brand. but here is worst… so sad… good thing is only in place in Pentagon city so that’s why can keep earn the money here.
Please take care food condition
Rice so thick, hard to eat and not warm
feel like last week made this and bread not warm
I don’t need ice Chipotle
Sorry for there but I don’t want go there
Staff is okay but food is not good
… morePlease take care food condition
Rice so thick, hard to eat and not warm
feel like last week made this and bread not warm
I don’t need ice Chipotle
Sorry for there but I don’t want go there
Staff is okay but food is not good
Steve Sharpe
Crazy slow service at this location. If there’s even a single person in front of you, prepare to wait 15 minutes just to order.
… moreMonée
It appeared clean while placing order but as my daughter began to eat, after about 5 minutes into it she found a long piece of hair in her food. Things happen nothing is perfect but long hair in food is unacceptable and shows you are not taking steps necessary to maintain a clean environment while handling food people pay for to eat.
… more