

Your local Sumner Subway® Restaurant at 13704 24th Street East brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6 sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
Address and Contact Information
Address: 13704 24th St E Suite 104, Building A, Sumner, WA 98390
Phone: (253) 863-9710
Order and Reservations
Order: Order online
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Reviews
Bread is crunchy, hard & falling apart. (Untoasted cold cut by the way) Been ordering this same sandwich for over 30 yrs
So excited to see awesome customer service. A younger guy and gal in there and they were very fast and friendly.
I’ll admit, minor mishap on my part. I ordered through the app, at the wrong store. Tried to talk to the store I wanted it at, was told the best bet was to call the store it arrived at.
This store was the one the order arrived at, ten and a half miles from my location. No way I was going to drive that far for a sandwich. Tried to call corporate, could not find a number, hence the suggestion by the people at the right store. So, I called this place.
First I got a lady on the phone, who seemed understanding but rather new to the position. She handed the phone over to a male employee, who proceeded to get really aggressive about the situation.
I asked if I could have my money returned, and the response was “You’re going to have to come and get your sandwich, or you’re just out of luck, sir, we already made it.” I explained I was still going to buy a sandwich from Subway, just reorder at the right one. Constantly cut off, constantly told “It’s not MY problem you made a mistake, go call corporate if you want your money back.”
So, I asked him what the corporate number was. His response? “It’s YOUR job to look it up, you can find it on the internet.” I replied “I tried that already. You have to have SOME kind of number I can call.” “I’m not giving you anything to help you out here, mister.” “Woah, woah. You’re going to pass the buck and say corporate should solve the problem for me, then /refuse/ to give me any way to contact them?” “Yeah. Now hang up and quit bothering me, I have customers to get to.”
I hung up on him. Yes, I’m contacting corporate through some canned email system they have in place, and I’m going to be charging back in addition. I’d spent Subway Points on this order, so those are basically gone because this employee didn’t want to refund due to a simple mistake. Guess I won’t be eating at this, or any other, Subway.
If you want a sandwich, try literally any other Subway in the area. Or a Jimmy John’s, or a Jersey Mike’s. Heck, head to a Safeway or Kroger, the Boar’s Head delis will make you a sandwich that’s leagues ahead of what you can get here, with service that’s a lot more helpful.