Papa Johns Pizza

  2.8 – 249 reviews  $ • Pizza restaurant

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At Papa Johns Pizza in Dundalk, MD, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it’s our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Dundalk pizza for any occasion. Call us for pizza delivery in Dundalk or stop by 1411 Merritt Blvd for carryout to order the best pizza in Dundalk, along with breadsticks, wings, and more!

Pizza take-out & delivery chain offering classic & specialty pizzas, plus wings, sides & desserts.

✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Papa Johns Pizza 21222

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Reviews

Karri Underwood
Literally got served pizza full of hair. Do not eat here. Manager didn’t care- called to let him know and he hung up with no action taken. I’ll be contacting the health department. I don’t recommend eating here. There is better, hair free pizza in Baltimore. Disgusting I found it mid bite. Literally so gross! You can see the cheese lifting away from the pizza because the hair is IN there. It was multiple hairs in the slice.
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Bryan Young
I called in my order. I ordered 3 pizza’s for about $55 used a $6 discount. I went to pick up my order and was asked my name give the dude my name than as he was handing me my 3 pizzas I asked for the seasoning for my thin crust and garlic sauce please. Lately my thin crust hasn’t been coming with the thin crust seasoning. When I asked for the seasoning and sauce he told me I had to wait he had other orders he needed to do than went over and started rolling dough waited 2 mins and just walked out guess what wasn’t with my thin crust the seasoning. This place needs better management im done with this place.
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Jon Michael
Order pizza, and the garlic sauce is just tossed in without care upside-down on the pizza leaking all over the pizza and box. The only reason I decided to put this up is because it’s the 3rd time it’s happened. The first time I said ahhh, maybe just a bad day. The second time I said these people are slipping for sure, now a third time, I truly believe these people just do not care. I am absolutely done with these people. The pizza took over 45 minutes, and the pizza was not hot.
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TeAnna Davis
The manager is rude. The delivery driver (Brian) was pleasant. I got half of my order and was offered store credit as if I would order from this place ever again. Shoutout to Brian though I wish him well and hopes he can get employment for more respectable people.
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D K
Excellent order delivered on time. Food beyond perfect the pizza taco (pepperoni and meatball) was reheated on my dash in the sun for lunch! excellent choice and tasted oven fresh! The dessert thing id pass on was dry not to good but had a good flavor Thank you
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Justin Lacy
Unfortunately the reviews are true and we found out by example. Initially we placed an order for pick up, there was an employee who was handling food without gloves on, we get home and find 2 fingernails in the pizza. We called and the following day was able to get a full refund. This would have easily been the end of it because I pulled down my original review and left it at that. A disgruntled employee got our card information from the order and proceeded to use our card to charge orders under it. We are in the process of trying to get things settled but Poppa Johns customer service is unhelpful, they do not take or handle customers services in the United States, all calls are sent out and screened in another country. At the end they told me to file a police report locally and cancel our cards.
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Home Energy Loss Professionals (HELP)
I order pizza late hoping they would Delivery & they took my order. An hour later I ties to call & check when coming & got no options closed.
Looked at my CC and they did send the money back… Yet what about a courtesy Call that it was not coming.
Terrible way to do business.
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Cindy Morena
We ordered carry out large Tuscan cheese pizza. When I showed up one of the employees was dressed in pajama shorts. The kitchen was messy, it just looked chaotic. I gave them the benefit of the doubt because maybe they were busy since it took them 5 min to ask if I was there to pick up an order even though I was the only customer there. At home when we opened the box what we got was cheese on bread instead of pizza, they literally put one tablespoon of pizza sauce for the entire large pizza and I’m pretty sure the employee slicing the pizza was not looking at what they were doing since the slices were more abstract shapes than triangles. The pizza was not undercooked so I appreciated that. Overall not a good experience.
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gavin devoe
Not any issues with staff except the pizza was 1/3 crust on a large! After 3 bites I’m down to the crust
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Kirah J
I don’t eat out often, but when I do crave pizza, Papa John’s is usually my go-to. Unfortunately, today’s experience was extremely disappointing.

To start, my pizza was cold—even though I live just three minutes away from the location. I paid extra for a half sausage pizza (around $2 more), and while that may not seem like much to some, every dollar counts when you work hard for your money. The sausage was very sparse—barely one or two pieces per slice—which made it feel like I was being shorted, despite paying extra. The cheese looked discolored, as if the pizza had been sitting out for a while, and overall it just didn’t taste fresh.

I also ordered wings, which I’ve always enjoyed from Papa John’s in the past. I called ahead to ask if I could get a mix of flats and drums and was told it automatically comes with three of each in a six-piece order. However, I received six drums. While I’m not entirely upset about that, I’m confused as to why I was given incorrect information by the staff.

The wings themselves were also very disappointing—nothing like the quality I’ve received before. They tasted off and just weren’t enjoyable.

What makes this worse is that this meal was part of our planned cheat day, something we look forward to every two weeks. We set money aside specifically for it, and this time we chose Papa John’s, expecting a treat. Instead, we received food that was barely edible and honestly felt like a waste of money.

At this point, I’m seriously considering boxing up what’s left and taking it back to the store because it’s just not worth it. I hope this feedback is taken seriously, because today’s experience was far from the standard I’ve come to expect.
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