Subway

  3.5 – 84 reviews   • Sandwich shop

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Your local Newport Subway® Restaurant at 34 Elm St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6 sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.

✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out Subway 03773

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Order: Order online

subway.com

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Reviews

Alex Nash
My sandwich is literally not what I ordered and I asked her straight to her face. I’m not even going to start a problem but this place kind of sucks I worked all day to pay for this I need a lunch really bad. And to get something I completely didn’t ask for because she assumes I can’t hear anything and they push me off to the worst person working there what the hell
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John Finn
Last week I got a sub and the bread was stale. Oh well I said. Stuff happens. Today I ordered a 6″ took it home and when I bit into it, the bread was hard, like really hard. As stale as though it had been made 10 days ago. I was pissed so I got in my car and drove back to the store and asked to see a manager. The 3 people working there just looked at me with blank expressions on their faces. we don’t have a manager right now” . But when I told them the bread was stale, they remade my sandwich. I drove home and just sat down to eat the sandwich and guess what? The bread is stale. Hard. not fresh. I’m done with these idiots.
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Taylor Williams
Subway is never open complain multiple times that they always close an hour to a hour and a half early. None of the workers seem as if they want to be there and then when you do online orders, the order is never correct. I will never go back to the subway ever again.
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Maddie Dusseault
I am a frequent flyer at the Subway in Newport,NH and Joseph always does a fantastic job. He is considerate, efficient and works hard to make sure we get what we order.
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Tyler Wilson
I am a very regular customer of subway at Jiffymart, Newport, NH, so much so the staff recognizes me on sight, i rarely have to tell them my name. They will grab my order for me without me saying a word. I order at least once a week. I have had my shares of issues, but the staff is always willing to do what is necessary to make it right and I am appreciative and thankful for that.

All issues I have had over the years is either, issues when I order on the app (not in person to supervise) or in doordash delivery. I had subs made wrong to completely wrong sub to missing items. Subway is always willing to make it right. Subway has done remakes for me to giving me a refund. I used to tip on the app as a way to encourage them to make it right the first time when im not in person to supervise. I have had too many issues that I no longer tip on the app. Sometimes the issues are caused by incompetent staff, they do hire once in a while a really dumb people, I have experienced some of them. Most of the staff are wonderful.

My overall experiences at Newport Subway are good to excellent, I give 4 out of 5 stars. I have never had a 1 star experience and i have only had a 2 star experience only one time, due to a dumb associate that no longer works there, she made me the wrong sub when i specify it when i order, had to have them remake it. I do wish corporate Subway would update the app to show updated inventory of cookies. More often then not when I order cookies on the app, the store is out. I would also like to be able to file a claim for a refund on the app as well, I was told you can get a refund from the app and I can’t find it, but the store is awesome in making things right.

I will continue to be a regular customer.
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Jaime Howard
My husband had ordered us dinner and my protein bowl was all wrong. It was suppose to be a protein bowl with turkey and bacon. When we got home,
my husband thought it didnt look right . He tried it before me to see what exactly it was. Sadly it was tuna and bacon. Very dissappointed. I couldnt eat it because I am allergic to fish.

When he realized it , it was too late to drive 20 minutes back to have them remake my protein bowl.

And one of girls wasnt in uniform but in a dress showing cleavage which seemed inapproriate for work. Her hair was not under a hat either but she was in food subway side behind food counter. No name tag. She was able to answer a question about an item that was unavailable that my husband ordered. However still my husband and I rate this visit a 1. We come to this location often and usually a great experience. This visit was not the case.
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Amber Mcdonough
When I have gone in a few times I have always been taken care of by a woman named Carol. I would assume she is the manager as she is always there. She greeted me asked how my day was and took my order. The customer service by her was excellent!!
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Heidi Hathaway
This evening, after a long day of helping friends move. I came in very quickly and Gabby was amazing. She understood my need to be served quickly and correctly and get on my way!!
Well done. I asked her name as I left, specifically so that I could review. I hope her management team takes notice of an employee who was clean and professionally dressed and serves your customers well.
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Chase Fuds
Walked in and started my order and was welcomed and greeted very respectfully by a gentleman named David and kept a personal yet still professional conversation the whole time while my sandwich was being made, he definitely brightened my day with the conversation, and made me feel very comfortable compared to ordering at other restaurants and locations. I appreciate workers like David alot!
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Christina Levitan
Grabbed a sub here at this Subway during our drive. The staff were polite and greeted us right away. The sub was made fast and there was no waiting. The sub itself was basic and nothing special in terms of taste. It was a typical subway with typical selections. But overall a good experience.
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