cas Smirn
This places has ROACHES! I ordered a sub and was about to pay, then I saw a pregnant roach crawl across the counter toward the cookies and area they make sandwiches. I canceled my order and got out of there fast! Don’t eat here unless you want to get sick!
… moreAngelina Moos
Walked in and no one was behind the counter, had to speak out loud for them to come out. Asked for light sauce on mine and my husband’s sandwiches and they completely doused it in sauce. Had an attitude the whole time and there was nothing stocked for customers hardly. Y’all need to do better.
… moreWill Warnock
This subway is easily the best in Auburn. Went for lunch today and Ms. Debbie was behind the counter. She was so nice and it was a great experience.
… moreJoy Johnson
Amazing ladies working here!! 5 stars! This is my new favorite location. I’ll be back!!
… moreOlivia Core
DONT GO TO THIS SUBWAY! Ordering with my family in a group, being patient with the two ladies behind the counter despite the one behind the glass with her attitude. My ELDERLY grandmother asked for mozzarella (not knowing they didn’t have it) and instead of just politely saying that they didn’t carry it, the girl proceeds to obnoxiously tap on the glass stating “we don’t have THAT, this is cheese we have!” Now I can understand being swamped with work and customers flooding in, however, being nasty to an elderly woman who simply didn’t know that you didn’t have what she was asking for is just disgusting. God bless that girl and WHATEVER she may be going through to possess such a nasty attitude. This being said, AVOID THIS SUBWAY!!
… moreLinda Harris
Running errands in Opelika and decided to grab some Subway there instead of when I got back to Lanett. Best customer service/takeout in awhile. Ordered curbside pickup online and forgot they were not even half a block from Kroger so I was early & had to wait. Very sweet lady(didn’t see a name tag)came out, confirmed who I was and let me know she’s still working on my order. There was a long line in-store. No problem. I firmly believe the customer in front of you should be the priority, but soo very appreciated being kept informed. Few mins later another super sweet lady(again no name tag)brought my order out to me. Absolute wonderful customer service at its best. Always pass this location, but never ate there until today. B1G1 and off the chart service, thx for making my day even sweeter.
… moreKnight
Terrible experience here recently. I placed an online order and apparently they were completely out of cold cut items but I never got a text, call, or a refund for said items. It wasn’t until I was inside that the cashiers told me and still weren’t very helpful. No one seemed to know at all how to even void the order. The kids working immediately starting talking about instagram, tik tok, etc. Instead of helping me out with my order. What was remaining of my order was STILL wrong.
… moreJulie Smith
It’s a little shop but as good as others. Got long and 6″ . We both love it.
… morealyssa henderson
Ms. Debbie is the best! Definitely recommend this location! Best customer service i’ve had in a long time!!!
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