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Address and Contact Information
Address: 976 Hempstead Turnpike, Franklin Square, NY 11010
Phone: (212) 871-8746
Website: https://www.guactimeusa.com/
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Order and Reservations
Order: Order online
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Reviews
Karla Buruca
The best bowl i’ve EVER had! This was my first time ever trying Guac Time and I’m so glad that I did. The ingredients were so fresh and flavorful. The chicken and steak were seasoned perfectly! I loved everything about this meal! And the portions were super generous, I couldn’t even see the rice under all the protein and delicious guac haha. Amazing food! I can’t wait to order again!
… moreetoniqe
November 2nd, 2025 11:50pm. Whoever the short lady is working the night shift just lost 6 customers.
My friend got a burrito and they didn’t want to give him an extra piece of foil for it. Then he asked them for a bowl to put the burrito in and they gave him the small carryout container and said they couldn’t give him a bowl for some reason. She was being stingy and yelling at the male employee because he was trying to be a good dude a give my friend the bowl. Look at the picture, his burrito can’t even fit in the carryout container they gave us the foil literally costs them more money. This lady does not know how to run a business and she did bad business. She should’ve just given us a bowl for the burrito my friend paid for. Don’t come here when this woman is working
… moreMy friend got a burrito and they didn’t want to give him an extra piece of foil for it. Then he asked them for a bowl to put the burrito in and they gave him the small carryout container and said they couldn’t give him a bowl for some reason. She was being stingy and yelling at the male employee because he was trying to be a good dude a give my friend the bowl. Look at the picture, his burrito can’t even fit in the carryout container they gave us the foil literally costs them more money. This lady does not know how to run a business and she did bad business. She should’ve just given us a bowl for the burrito my friend paid for. Don’t come here when this woman is working
Jayvee Reyes
Ordered from Uber Eats with the promotion buy one get one free. I’ve come to this store in person and the amount of food that they give is entirely different from when you order online through Uber Eats. When you go in person they give you more of everything but when you order online through Uber Eats you’re getting less food
… moreMoe C.
Normally when theres a strand of hair in my food its disgusting but I wont fully judge a business overall. This is one of my most disgusting food experiences.
This is a clump of hair. A strand of hair happens but a clump of hair is unnaceptable. If I didnt work in the food industry for a certain point of time than I would question how it could’ve happened. Reasons like this is why we wear hair nets rather than ignore them, and this matter makes me question the sanitary safety and values behind the kitchen.
Unfortunately I almost ingested it and had to regurgitate it back up. It was my very first bite. This is my first impression of this location and im not saying to stay away from this place, however I don’t feel comfortable ordering here again. I see alot of mixed reviews, some with hair as well and I strongly hope that this doesn’t happen to anyone else and the business can improve moving forward.
… moreThis is a clump of hair. A strand of hair happens but a clump of hair is unnaceptable. If I didnt work in the food industry for a certain point of time than I would question how it could’ve happened. Reasons like this is why we wear hair nets rather than ignore them, and this matter makes me question the sanitary safety and values behind the kitchen.
Unfortunately I almost ingested it and had to regurgitate it back up. It was my very first bite. This is my first impression of this location and im not saying to stay away from this place, however I don’t feel comfortable ordering here again. I see alot of mixed reviews, some with hair as well and I strongly hope that this doesn’t happen to anyone else and the business can improve moving forward.
Dayanna Picon
The food was really good, I am usually a big chipotle fan but I have to say the price and the taste was so much better than chipotles. Will definitely be coming back great portion sizes and great service. Definitely recommend!
… moreSyed Hassan
HIGHLY RECOMMEND- As a Mexican food lover I cannot live without Guac Time! Their food is mouth watering, fresh, healthy, and halal!
Just like Chipotle you are able to make your own signature bowls/burritos with dozens of different toppings to choose from. I don’t have a specific recommended order as all of the different combination of bowls I have had have been nothing but mind blowing!
When it comes to service, it is amazing! The workers are happy to help answer any questions you may have and give recommendations if needed.
The atmosphere is good. It’s mostly a takeout spot but there are certain locations with ample seating.
Overall, I would HIGHLY RECOMMEND you to give Guac Time a try!
… moreJust like Chipotle you are able to make your own signature bowls/burritos with dozens of different toppings to choose from. I don’t have a specific recommended order as all of the different combination of bowls I have had have been nothing but mind blowing!
When it comes to service, it is amazing! The workers are happy to help answer any questions you may have and give recommendations if needed.
The atmosphere is good. It’s mostly a takeout spot but there are certain locations with ample seating.
Overall, I would HIGHLY RECOMMEND you to give Guac Time a try!
L C
I ordered food and invited my boss for lunch and what a surprise, both plates came with long hairs.
So disgusting … what a shame.
Felt like an idiot with my boss.
… moreSo disgusting … what a shame.
Felt like an idiot with my boss.
Antonio Redacted
GREAT FOOD! I did the make your own burrito. Huge portion sizes! This is gonna become a regular spot for me. Better than chipotle. Went on a date here, and it was very reasonable spent 40$ on the food total and it was definitely enough for 2 meals for each of us. 5 stars
… moreKad
Best customer services hands down. Food was good and fresh. The burritos were fat which is how burritos should be. When I placed my order online the food was actually ready when I got there. Would definitely come back here when I’m in the area.
… moreSarah Gibriel
My favorite spot! Food is always fresh, never disappointed with the quality of food and service here. So many options here as well- way better than Chipotle! Don’t mind the pic, I already took a bite or two
… more