
Address and Contact Information
Address: 35 Crest Ave, Winthrop, MA 02152
Phone: (857) 201-2490
Website: http://www.bncboston.com/
Menu Photos
Order and Reservations
Order: Order online
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Bridges Nepali Cuisine – Winthrop, MA Restaurant | Menu + Delivery
Reviews
The owner did mention that the place is old and he has been doing this for years now, but all those years of profit and he can’t hire a cook or keep the place non-greasy??
Got to know that the owner of the restaurant is the only cook. His staff is just like 2 students who were discussing abt their assignments when we had arrived. The owner was really nice to us but when he started talking to his staff his tone changed and he started talking in broken hindi.
He was telling them to be quick and frequently calling one of them stupid/idiot again and again over something trivial.
Just aggressive behaviour. I feel bad for the workers.
I then went to use the restroom…which was the most grimey and uncomfortable restroom I have ever been in, couldn’t touch anything! Just next to it is where they do the dishes and god the dirt! Dishes and cutlery was drowning in half-eaten food. And behind all this dirt were kept the noodles in the drainer
All in all the food quality is very questionable, suspicious and downright harmful for the heart with that much of oil or whatever they are using! Hygiene so bad I wonder how they are running in the US??
The owner is a good salesman, but since I could understand what he was talking abt with his staff, he was very rude and basically spoke to them like servants. Scary behaviour.
The only advantage the restaurant has is the location. Since there are no other spice – oriented cuisines around they have no competition! They are basically taking advantage of the local community’s unfamiliarity with good traditional south asian cuisine.
In a place like Boston or Downtown they would have no chance given their complete lack of hygiene and food quality.
Your response avoids accountability and reframes serious concerns as “negativity,” which is exactly the issue.
This review was not based on assumptions or a rushed 30-minute experience. It was based on what was visibly observed: unhygienic conditions, questionable food handling, poor food quality, and unacceptable workplace conduct — all of which were evident during the visit.
Additionally, the manner in which staff were spoken to in front of customers was aggressive and inappropriate. Stress, staffing shortages, or personal circumstances do not justify verbal abuse in a professional setting.
Repeatedly emphasizing that this is a “small business” or that you have worked hard for years does not address the concerns raised. Longevity does not excuse unsafe practices, poor hygiene, or hostile behavior.
This review reflects a genuine customer experience and was written to inform others. Dismissing it instead of addressing the substance only reinforces the concerns raised.
I genuinely hope meaningful changes are made, because these are serious issues — not minor inconveniences.
I ordered spicy ramen, pan-fried dumplings and the yellow lentil soup (as recommended by another reviewer). Ramen was tasty, dumplings were scrumptious and the lentil soup is magical! As a food obsessed and fairly well traveled individual, the flavors here were above and beyond.
The staff was very welcoming despite some language barriers. It felt like being in a relative’s kitchen waiting for them to prepare a special meal just for you. Atmosphere was casual (again, reminiscent of sitting in a relative’s home), nothing too fancy.
Do yourself a favor and don’t skip this gem. I will definitely be returning! Maybe bringing a meal to the nearby beach as the weather warms up?