Kai Malone
I try not to go to this spot because it is always a hit or miss when it comes to getting the order right. Staff is rude and makes comments on your order without care if you are there or not. In English and in their language. The public bathroom isn’t public and locked without signage or notice that the bathroom is for employees only. Thankful my bladder held up today after 3 kids. Hahaha
… moreIesha Shaw
Normally I like going to this spot before I head to work. It’s close. It’s on my way. It’s just convenient. However after today I think I’m done with this spot. I get it each spot has its pros and cons nobody is straight perfect but at least some places try. Not this one. I decided to order on uber because I was running late and didn’t have enough time. Got what I normally get a hot chocolate, breakfast sandwich, and hashbrowns. Everything else was right and came perfect except the hot chocolate. It wasn’t even close to what I had ordered. It was a plain hot coffee. And honestly I wouldn’t have been mad about that either if it wasn’t for the fact they didn’t even bother to have the courier try to reach out to see if I wanted it substituted or if they could’ve at least added cream or sugar. Instead I just got a black hot coffee. I get machines not working or being out of the product but that right there was true laziness. And it just shows yall don’t care about your customers. Other times you go in and they’re all huddled together just talking and barely doing the work while others and rushing around picking up the slack. You would think a location near the hospital would do better considering they can get a steady flow of business but no. It seems they’re there to do the bare minimum and that’s it and it’s sad. Please do better for yourself your staff and your customers. Maybe then your reviews would go up.
… moreJessica Garin
A worker spent over 10 mins in the bathroom while I waited to use it only to be told it was clogged after hearing it flush twice. I asked to use the lens bathroom and wasn’t allowed cause they’re connected which isn’t true I was told there was water every where and nothing was on the floor coming from under the one workers who clogged the toilet had a terrible attitude and I wasnt allowed to even look in the bathroom.
… moreB
No one speaks to you when you go in and say hi. Not friendly. No good morning, just rude. Ordered a cold foam coffee and did an online order. Coffee didn’t have the proper cold foam cover and the smallest amount of cold foam on top so basically it’s just a black coffee. Need to train these people better .
… moreNachana Merisma
The waitresses at this Dunkin are really racist. Today they treated me disrespectfully. My friend and I went to lunch. She ended up taking our order and turned around to get someone else without saying anything to us. She left us there waiting for her. When we explained to another waitress why we hadn’t received our order, she replied that she wasn’t the one serving us and the previous one said she didn’t care about our order. And as we decided to leave she said “bye Black people.” This is really disrespectful, because we didn’t come asking for free food.
… morekacie
If I could give 0 stars I would. I visited Dunkin’ Donuts today around 9:45AM and was very disappointed by the behavior of one employees . She was rude, called me annoying, when I asked for less green tea , and was unprofessional throughout my visit. When I expressed dissatisfaction with my drink, she argued with me and talked over me instead of addressing my concerns. It was clear her attitude made other staff members uncomfortable as well. I was simply trying to order a tea and sandwich, but the experience was unpleasant and did not meet customer service expectations at all. Because of her behavior, I will not be returning . I hope management addresses this, as employees like this do not reflect well on the company. I will not be coming back.
… moreKate Tyler
Went thru drive thru, ordered 2 ice coffees, they asked us to pull around front to wait…
After almost 10 minutes I went in to get my my order, they hadn’t even started making it and I asked for a refund, which they cannot do when the manager isn’t there. It took them almost ten more minutes to make my order after that. The people working could have cared less, they had no concern for customer service,
… moreM Sanchez
The coffee was nasty, I had it remade twice. And still the same. It may be the water they use here. The ladies here are rude, no social skills.
… moreJoshua Kilnapp
Since the former manager is gone: I have to get my coffee in Abington, as nobody can make my coffee well anymore. Abington is happy to get my tips.
Funny there’s no star ratings for coffee as you’d get one star or lower.
… moreDavid Anderson
I drive a lot for work so I have to use the bathroom wherever I can find. I went in to this Dunkin and there was no line. I checked the bathroom door and it was locked so I figured the employees need to buzz me in or something. I waited at the counter for well over 5 mins. Neither employee even acknowledged my presence. Finally they come to ask how they can help me and I order a drink and ask to use the bathroom. They let me in. Bathroom is not clean, but not the dirtiest I’ve seen. No toilet paper in the dispenser. I’m in the bathroom for less than 5 mins and someone tries to open the door, a couple of minutes after that one of the employees LETS SOMEONE ELSE into this single person bathroom while i’m still in there!!! I don’t know if was the same person who let me as I did not see them but regardless that’s crazy. The store wasn’t even busy. Completely oblivious staff.
… more