

Address and Contact Information
Address: 9705 Sam Furr Rd ste a, Huntersville, NC 28078
Phone: (704) 479-8888
Website: https://www.waterbeancoffee.com/
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Reviews
This coffee spot is a great spot. The atmosphere is great and the food we ordered was great also. We gave the review a 3 only because the staff was not so engaging, magnanimous and their energy did not match the atmosphere of people who were in the coffee shop. Regardless of anyone’s ethnicity, all people should feel a sense of “belonging” and gain the same warm and welcoming spirit as any others. Other than the staff being disengaged and not delivering an impeccable customer experience, the shop is a vibe and is truly a spot we encourage you to look into. Hopefully, the owners will do more training on the team ensuring “all” people feel a sense of belonging and there is at all times a warm and welcoming environment.
2. When I walked inside , there is a long walkway until you get to the counter. There were two women standing there looking down at… idk. No one decided to look up and great me. I was greeted once I physically stepped to the counter.
3. The greeting in itself was extremely hard to hear. I know everyone doesn’t project the same but I promise you the worker didn’t even try.
4. I’m used to making my coffee at home or just going to Starbucks so I did need a little time to look over their menu. When I came across a drink that I was familiar with, I shared it with the barista, “Classic macchiato”. I’m used to getting the caramel macchiato, which is why I went for the classic macchiato. She then proceeded to show me the size of the classic macchiato which is very small so I ask if there is a size that is larger. She’s explaining to me that the classic macchiato only comes in that size so she said that she’s able to make me a macchiato that is either 12 ounce or 16 ounce. So I then asked for her to give me a classic macchiato 12 ounce. With an attitude she tells me that the classic macchiato is only a specific size. Obviously, I’m saying classic (Which would refer to the size), but I’m only saying classic simply because that’s what’s on the menu there is no other option of macchiato!
5. The entire time she’s making the drink there is no conversation being had. Once she is done, she puts the drink on the counter and walks away. Mind you she said nothing ! Not have a good day.. NOTHING ! I made a statement which I can understand some may take wrong, but I only stated it to create conversation. I asked if she was having a bad day. She said no with an attitude. I then asked for a straw which she handed me. I then proceeded to say, “may I bother you for one more thing May I get another lid?” And that’s because I just watched her put her hand all over the lid. She then grabs another lid and places it on the counter THE COUNTER ! While my hand is out to grab it. ATP I have an attitude now and told her to give me another one IN MY hand and to stop playing with me.
6. Also the drink cost me $7.36 that’s $3 from $10 drink. I.E , the drink cost was much for the experience I received.
I’ve always loved the atmosphere. Perfect coffee house ambiance with nice music and plenty of places to sit. The parking lot is plentiful.
My girlfriend and I split three lattes off the seasonal menu. The thin mint, Irish cream, and cinnamon roll. Each one of them was nicely balanced and not too sweet. Perfect latte foam and even nice art to go with it. The foam lasted for hours!
We also both got food. I recommend the ribeye melt it is pure flavor town. The lox bagel has a generous amount of lox on it. Our only nitpicking critique is to chop the onions a little finer. That would shoot it over the moon.
It was moderately busy when we came in and we got our drinks and food quickly. I would definitely come back!