Courtney Reynolds
This place is AMAZING, if I could give it 10 stars I would! My family and I went here after doing our taxes because you know taxes are boring but important so we wanted to treat ourselves haha. Anyway, this place was awesome, the worker was friendly, welcomed us and let us take our time looking at the menu and order….I’m the one that struggles on picking what I want . The ice cream looked fantastic and tasted fantastic! ( French Vanilla with sprinkles….im very basic ). The place was also clean and organized! 100% coming back here!!!!!❤️
… moreDRAKO JVB
I love the ice cream it is always delicious and Sarah is so nice you should always give her a tip she works hard and she is always there when I am there good staff
… moreGrace Dybdahl
They gave me soupy ice cream and the employee had to be told what ingredients my ice cream had 3x times. My friends smoothie was also didn’t taste like anything.
… moreAnna
Eva was amazing!!! Brought four kids in and she was very patient and kind and helped us pick the best flavors!!! Her and her coworker 10/10 service
… moreLatandria Jones
I always loved coldstones but I’m starting to see this establishment change in a way that I’m not pleased with. The service used to be so welcoming and friendly but now it seems as if the Workers act like they don’t want to be there. Also, one coworker fixed my friend order with love and the young lady who did mine act as if she had an attitude. The ice cream is great but I sure hope this issue improves because People love ColdStones but with unwelcoming people and nasty attitudes isn’t worth it. I also read other Reviews and they agree also!
… moreMelissa Wellinger
Unfortunately this store has gone downhill tremendously!! There were only 2 young girls working, neither of which knew what they were doing. The sizes of our ice cream were all over the place (3 like its, 1 barely reached the top of the cup, one slightly over and one overflowing). We were overcharged for extra toppings because my girls wanted 2 different flavors, even though it was the same amount of ice cream because you’re buying according to the size, they charged us for “extra toppings”. My son asked for cookie dough ice cream and there were no cookie dough chunks in it, we were later told that is an add in!!! So his ice cream was only what tasted like vanilla ice cream with the sprinkles he added. We went out for what was supposed to be a fun family night and it turned into disappointment. Poor, untrained service with outrageous prices (almost $50 for 3 like its and 2 love its) We will not be going here again!
… moreDasia McC
Wasn’t even what i asked for but whatever we can get past that. Turning down the music so they could hear would help. The ice cream was already melting as she was putting in the Oreos and this is 5 mins later when i got home to eat it.
… moreStephen Jones
The ice cream is Coldstone’s, so at least it was good. The service part is what hurts the review. Most of the staff today really had no clue what they were doing. We ordered two large milkshakes, one from the menu and one chocolate and coffee. The first person just went blank and was confused by the request. The second person (who actually made them) had to ask how to make them. I’m almost sure they were newer employees, which is understandable, but in a food service industry there should be better training. They asked us three times while figuring out how to make them what size. We said regular when ordering and every time they asked only to be served a small. It looked like they didn’t have any regular cups or said anything about it. The amount that was made wouldn’t have filled a regular size cup either. We paid for small shakes with no issue.
… moreJourn
The ladies that were working first greeted us in and it felt like a warm environment at first. We weren’t quite ready to order which is why we were far from the register and they still yelled to us what can we get you, but that’s okay, you just wanna help the customer. Then when we were ready the 3 workers stood in front of us and kept talking. I didn’t interrupt, just waited. They finally got around to serving us and it felt like they were in a rush. She didn’t even ask me what toppings I would like. And my boyfriend’s icecream took a minute because the lady was still in conversation. When I asked for the receipt the young woman gave a look and handed it, like it’s wrong to want a receipt. And the icecream was melting before they even put it in a cup. Just the energies were not good.
… moreChris Schweighart
Always a great choice for a tasty dessert! I love how they mix in the toppings by hand too.
… more