

Find your nearby Pizza Hut® at 101 N Rock Rd in Derby, KS. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Popular delivery, carry-out & dine-in chain known for pizza, wings & pasta, plus sides & desserts.
Hours
| Monday | 10:30 AM–10 PM |
| Tuesday | 10:30 AM–10 PM |
| Wednesday | 10:30 AM–10 PM |
| Thursday | 10:30 AM–10 PM |
| Friday | 10:30 AM–11 PM |
| Saturday | 10:30 AM–11 PM |
| Sunday | 10:30 AM–10 PM |
Order and Reservations
Order: Order online
Related Web Results
Pizza & Wings – Delivery & Take Out From 101 N Rock Rd – Pizza Hut
Pizza Delivery & Carryout in Derby, KS – Pizza Hut
Pizza Deals in Derby, KS
Last Updates
Reviews
————————————–
Large pizza barely had any BBQ sauce and was undercooked. Also, it was not cut through all the way, and 1/2 the pizza didn’t even have bacon on it when it was ordered with full bacon. They didn’t bother to cut the cheese sticks at all. When bacon issue was mentioned to employee, he said he saw bacon on it. When I pointed out the pieces totally missing bacon, he said it was pre-portioned and that he’d make it again, but I wouldn’t be getting any more bacon than I already had. After that, I asked to speak to a manager. He said that he was the manager, so I asked for the regional manager’s information. At that time, I was asked to pull around to the front so he could take care of the other customers. I mentioned that I was also a customer who just needed the contact information. He said I needed to go wait out front if I wanted the information I’d asked for. After waiting longer than I should have, I went inside to get the contact information only to wait even longer just to be provided with an email address instead of any actual name or phone number. I was told that if I wanted to make a complaint I would have to use that email address, and someone would contact me. Unsure of the employee’s title as he wouldn’t provide more than saying he was “one of the managers” even when asked if he was the store manager. I asked for his job title, but he only gave me his name. Discovered at home that the boneless chicken barely had any honey BBQ sauce on it, and after a couple rubbery bites, determined the chicken was not fully cooked either. The pop we received had been opened previously (the cap was not sealed), and the pop was flat. Had I not already given my child his insulin, we would have taken it was back up there immediately. The food was not worth the $40 spent, and the customer service was not great. This isn’t the first quality or service issue at this location but definitely the worst overall experience with the most issues. We won’t be returning to this location again.
Food wasn’t packaged in a way that could prevent tampering so that was weird, not even in a bag or anything.
When I was about to bite into my the breadsticks I saw it was also littered with onions. If I hadn’t noticed I’d be in the ER right now. This product wasn’t supposed to have onions, so I didn’t think I’d have to mention the onion allergy.
Also weird.
And the bread was undercooked and doughy in the middle. Let someone else eat them and they couldn’t even finish.
When she finally confirmed my ordered, I asked her how long it would take and she told me 15-20 minutes. I said, “okay thank you!” and showed up at the store 15 mins later to be told they “never received my order”. I confirmed the phone number and time of my call to be sure I called the correct location. When I expressed my frustration and explained that this wasn’t the first issue here, the employee offered no apology or compensation for the mistake and instead gave me an excuses about how all of the Pizza Huts are understaffed and struggling.
I do feel for those that are showing up and working, it’s not easy to be short staffed. Even still, repeated mistakes like this tell me there’s a management issue. After having to ask if there was any way she could make this right, she eventually offered 10% off my order which I was told couldn’t be stacked on top of my existing military discount, so therefore it was of no benefit to me.
Long story short, we will be taking our pizza loving business elsewhere in the future.