Starbucks Coffee Company

  4.2 – 261 reviews   • Coffee shop

Social Profile:

Come on in, stay awhile at our welcoming Starbucks coffeehouse in West Hartford. Savor brewed coffee, tea, espresso, Cold Brew, Refreshers, and seasonal favorites, alongside quality breakfast and lunch sandwiches, wraps, egg bites, and a variety of pastries and bakery favorites. Take a moment to relax with comfortable seating and free WiFi. Explore the menu and order ahead in the Starbucks app or on our website. Plus, join Starbucks® Rewards to earn Stars toward free drinks and food, receive personalized offers, and enjoy exclusive member benefits. Since 1971, Starbucks Coffee Company has been dedicated to ethically sourcing and roasting highquality arabica coffee, bringing the Starbucks Experience to life in every cup.

Welcoming coffeehouse with handcrafted coffee, espresso & tea, plus breakfast, lunch & pastries.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dine in ✔️Take out Starbucks Coffee Company 06117

Hours

Sunday5 AM–8 PM
Monday5 AM–8 PM
Tuesday5 AM–8 PM
Wednesday5 AM–8 PM
Thursday5 AM–8 PM
Friday5 AM–8 PM
Saturday5 AM–8 PM

Address and Contact Information

Address: 2475 Albany Ave, West Hartford, CT 06117

Phone: (860) 236-7778

Website: https://www.starbucks.com/store-locator/store/16198/

Menu Photos

Order and Reservations

Order: Order online

starbucks.com

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Last Updates

Reviews

katie whitney
I have always loved this location until a new person to my experience has begun working mornings. I’ve been consistently asked if my dogs are service dogs(yes) by this newer face. I’ve always gotten my coffees with extra ice and never had a problem. This new person also handed me drinks about 3/4 of the way full. I am very disappointment with this persons attitude and lack of caring for their customers that spend a lot of money per drink ordered. This person should be given better customer service training. Ruined two mornings in a row. For $5.10 my cup should be filled with extra ice.
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Ctma Vtme
Saw I’m not the only one having issues with the refreshers. The first photo (lighter color drink) is a strawberry acai refresher I got this morning. It’s so pale, tasted just like water with a hint of flavor. I watched them make it in the cup itself, shake it a couple times, and serve it. Making it in the cup is clearly causing the ratio of juice to water to be off because the second, darker photo is a strawberry acai refresher I get from another location that actually combined the ingredients in their shaker cup first consistent with the actual portions required. I consistently ask for the bishops corner location to remake my drink. I know they are happy to do so but I’m so tired of having to ask them to do this, plus it’s a waste of time and ingredients. This morning I decided it wasn’t worth it and left. I have received multiple refunds through my app for poorly made drinks but again, I’m tired of going through customer service and management. The drinks are too expensive for this type of result.
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Sahirah Boyd
While the cashier left much to be desired, as she simply stared me down as she continued to work rather then be friendly and let me know she’d be right with me….the baristas were amazing during the morning dash. Kind under pressure and focused. My drinks are consistently perfect and they never miss a beat. Definitely one of the better Starbucks ☺️
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Ronda Heard
They are very friendly. That’s a plus . It’s always crowded and you usually have to wait a little longer than expected. I use to go here every morning until I realized they were putting hot water in my drink instead of the correct amount of steamed milk. The manager offered to make my drink over which I appreciated. I stopped going for a while. I went back last week . Same watered down drink . I can go to any other Starbucks and my drink is perfect. I won’t be back . If you notice your drink not tasting the same . It’s probably water
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p s
I thought the 100 million dollar CEO was going to prioritize people visiting their sites over mobile orders. I’ve been here 20 minutes waiting for my latte. I’ve watched 10 people come and leave before me who ordered on mobile. Never again.

Ps. I feel sorry for the folks who have to work in these understaffed stores, subject to the staffing whims of the company’s staffing optimization systems. It’s no wonder there is a nationwide strike and boycott.
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Rebecca Keenan
The staff was super helpful… Helped me use the Starbucks app. And offered to make me a new drink if I added a shot of cinnamon syrup and did not like it. Now that service great service. I love you Starbucks
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Melissa M
Please, for goodness sake, use the dang shaker cup when making refreshers! This is the only location I go to that makes it in the actual cup customers get and swirls it around to save time. It results in an improperly mixed drink and improper ratio of ingredients that I keep sending back to get remade which is such a waste.
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Dahiana Rivera
If I could give it 0 stars I would …Me and my wife come here regularly. Today was a problem. I usually get my Strawberry Açaí lemonade refresher and a warmed croissant. Today I just ordered the drink. It seemed that the lady was being trained. Love to see new faces 🙂 nothing wrong with that. I was watching the trainer look at the trainee on how to make the drink.. my drink. He didn’t give her any instructions, didn’t help her out even when she was unsure and asked. when she was done making my drink, he decided to tell her that she was short on the drink to add more ice and strawberry. My wife spoke up for me and told them they made the drink wrong and the trainer told her with attitude how they make the drink she told them how it’s usually done. He didn’t like that she answered and another worker came over to help us out with the drink it was great after that.
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Elle F
The entire point of bringing my travel mug in is to avoid wasting a plastic cup every time I want a Starbucks drink. So when I asked them to just dump a little more ice into my drink to fill my travel mug, I wasn’t expecting them to hand me a plastic cup full of ice with their finger in it instead. I’m sure that went right into the trash. Starbucks has nothing to do with any kind of green initiative. One of the most wasteful corporations on the planet. Do better. This happens everywhere I go. And it’s typically a young person. They don’t even try. They could not care less.
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Khalid Yusuf (HalitAYdemir)
I ordered Venti size and its full of ice
Then i made a second order with less ice as you see the cup on the right its full of foam to make it like the cup is full
what a scam this place I paid $6 for each cup and its just for the ice and foam.
Scammers
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