Erman KARLI
The sandwiches are absolutely unreal, impossible to describe! The Philly cheesesteak sub was especially insanely delicious a total flavor bomb with the bread choice, cheese selection, and extra adds. The 14-inch subs are quite enough to satisfy two people. the ingredient quality is phenomenal and the taste is just delicious . Prices are totally reasonable for how filling they are.
… moreCody McMichael
Tim the GM and his crew are great. DoorDash messed up our order the other night and I got a call from Tim the next day saying he wanted to refund my money. I told him I would honestly rather have the sandwiches. He hand delivered them to my door and made sure I was satisfied with the restaurant and the service they provide. I commend him for going the extra mile. I told him things like this have never happened and they always kill it every time I order. 5 stars for Tim and his crew, awesome, hardworking people.
… moreChris Zuti
Ordered buffalo chicken sub with hot peppers.. Received chicken sub with a smidge of buffalo sauce. Peppers were sweet. When I brought it back, the employee argued with me over remaking it and at first refused. claiming they don’t add any buffalo sauce to the chicken only to the bread. Also said hot peppers are just sweet peppers that they add chili powder on. I will not be returning. Food is great, don’t get me wrong. But the blatant lies and becoming argumentative when I simply wanted what I ordered and paid for were the last straw. Do better dibellas.
… moreMarilyn Hazzard
We ordered Philly cheese steak, mine a mini, my grandson a 14 inch. Both were make the way we asked and both were delish. The seasonings were stop on. So good, glad I only ordered a mini, I would have over eaten.
… moreKellie
Mind blown by our experience tonight. We ordered two large subs. One had barely anything on it for $17 and was all bread (pic), the other was loaded with oil when we didn’t order oil on it. I immediately took them back in and the manager goes “oh, you didn’t order oil” after looking at my receipt, as if I was lying about it. He didn’t offer to remake them so I told them I didn’t want them (nothing had been eaten) and I asked for a refund. He told me that it would be back on my card in 3-5 days. I said thanks but I would like a receipt or something showing that I was refunded. He told me nothing prints when they issue a refund. I told him I live an hour away and am not comfortable leaving there without some kind of proof I’m getting my money back. He then gets angry, grabs my receipt and walks in the back. When he comes out he tells me he’s not giving me a refund and the best he’ll do is a coupon. So not only did he LIE about already issuing the refund, but despite them making the food wrong and me leaving there with no food, he was not going to give me one at all.
Also, prior to all of this I had to run out to my car for my phone and when I came back in he had already thrown the subs out. I asked him to see them again because I wanted to get pictures and he took the bag out of the garbage and put it right on the counter where they make the subs. So beyond disgusting and unsanitary.
$40 in food + the tip and yet I left without food, without a refund and without a “coupon” because he only took my email and said I would get a coupon within a week. I know it will never happen.
… moreBrandy June
Amazing! Bread is a soft roll and the sandwiches (in any length) are pretty big. Will come again. Good selection of chips and the chocolate chip cookie was too good.
… moreEric Brodie
Fabulous place! Delicious, nutritious food at low prices. A clean, neat store. Plenty of seating and free parking. Short wait times. Friendly, hospitable, kind employees. Conveniently located on Bridge Street in East Syracuse. Highly recommended!
… morethores flanders
I don’t know if this was a whole new staff but it seemed to be chaotic there today. Orders were being made out of order, being all sorts of messed up and taking extremely long. I order 2 kids meals and my 7 inch godfather at 12:28 and it was “finished” at 1:22. Both kids meals had all toppings wrong and my sub was missing a few things. If I didn’t go up to the counter I don’t think my order would of ever been finished.
… moreG Argentini
The Buffalo chicken salad I ordered was very tasty and fresh. The chicken usually comes cold, so I had to request to have it warmed up, thanks to the lady taking orders who offered because otherwise I wouldn’t have known. The store seemed clean and well kept. The only down fall was that the wait for placing the order, paying and receiving the food was longer than you’d expect at a location like this with so many employees working. Needs a bit more organization.
… moreF & W Arcuri
My family’s dining experience at DiBella’s today was very good. Our food was prepared quickly. It tasted good and was very fresh! We really appreciate the cleanliness of your restaurant.
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