Billy Kuykendall
Ordered online to save time and ended up waiting 20 minutes past the pickup time anyway. When I finally asked about my order, the staff acted like I wasn’t even there and brushed off the complaint instead of apologizing or fixing it. If you’re going to offer online ordering, at least respect customers’ time and acknowledge them when there’s a problem. Really disappointing experience.
… moreMichelle Drake
This place is in a constant state of disarray. Anytime I do a pickup order, it takes forever, like 40+ minutes. After waiting 45 minutes, I’ll get notified that my order is ready for pickup, and get there, and it hasn’t even been made yet. Today, I ordered a delivery and tried to order from a different store, but it defaulted to this store because it’s the closest one to me. They put mayonnaise and black olives on my kids’ meatball sandwich! WTH! Not to mention the other sandwiches are almost bare, just hard old bread.
… morePeace Potentate
They do not take the majority of coupons. Might as well throw away the coupon sheet in the mail. Better to go to another fast food place near by.
… morerichie Waeltermann
The bread wasn’t fresh and my sub wasn’t roasted and it was harder than if it was.because I throw the sandwich out the window they couldn’t issue SMH
… moreShala Shala
I was on my lunch break. Already waited behind 3 ppl with only one sandwich to make for 15-20min bc the workers move like sloths. The black girl making sandwiches wasn’t the friendliest. I get up there to be told it’ll be longer bc they have online orders to make. I left. I’ll never go back. Shitty service and ppl shouldn’t have to wait like that bc of online ordering.
… moreGarth Tavenner
Hello, I was in the subway store to buy a 6inch and a footlong. I waited in line for 25 minutes when there was only 1person a head of us. The employees seem to have no sense of Urgency. the guy who made are sandwich put them in the toaster and then procced to go on break. Then the other lady who was working in the store, took the Old senile ladys order behind us and help her, when we were next in line. basically skipping us. this is the worse subway in Abilene. Please feel free to contact me about this issue.
… morestephanie swaim
EXCELLENT customer service! Multiple employees handled our order and we had great service from start to finish. We even noticed the employees were rather busy but that did not hinder the service. It was apparent that employees had a genuine positive attitude. Really tasty lunch. I think, best subway in town. Highly recommend! (We have also made an online order to the store and our order and service were )
… moreBecky Stith
This was a new Subway for me. They were comparable to the others. The food was fresh. The guys were friendly and fast, and seem to have a good number of customers. I didn’t find an all vegetable option.
… moreKinsley Williams
The quality of this store has diminished severely. Stuff that should be cold is warm. Stuff that should be hot is cold…which to me is gross. I’m gonna have to find a different location.
… moreKelen Moore
The man who made my tuna sandwich was cool and made it beautifully give him a raise. July 14 5:40pm
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