Heather M CIlhenny
Listen, I’ve worked in a restaurant before and know things happen- Chris was Completely transparent with me when I walked in
With him being the only one there, not only did he make my food correctly , went above and beyond to accommodate!
He definitely deserves a raise and promotion!
Aside from that you guys gotta do better making sure you have coverage AT ALL TIMES- that’s a good way to loose business- but we are loyal customers here so we definitely will be returning!
… moreSamantha Treadway
Tonight was chaos for the poor people of Dominos. Apparently there’s a good deal going on and they were being flooded with orders. Chris Bishop kept his cool, handled everything carefully in the sense that he delegated cancellations and shortfalls like a pro. They thanked me for my patience but what was happening to them was NOT their fault. They were in a storm and kept their heads up. Very appreciative of them tonight. Continue to give them your business. Great pizza and great service even in the storm!
… moreJonathan Hosford
I can tell you that me and my family will not come back in to this place for nothing! So last night about 5:30 pm my wife orders two pizzas and has it set for pick up. so i live ten mins down the rd and the app told me that it was being put in to oven now and will be donein 7-10 mins so i go on and headed up there. i walk in and they ask me for the name on the order and i told them. the told me they have not even got to mine yet and told me that i had another 15-20 before mine would be done. witch is fine and all so i know its saturday night an it can get busy.i go back out o my car and wait 20 mins, and walk back in and the another guy comes to me and ask whats my names on the order i told him and he turned back around and said it will be another 15-20, so i was like this is what you guys just told me 20 mins ago and now your telling me another 20 mins. so i walked out and said whatever, so i go back out side and call my wife to see if she cancel the order and she told me no there’s no way because they put in the system that it was done and ready for pick up after the 7 mins was up. so i told her okay ill see what i can do. so i waited another 20 mins now making this 47 mins saying my food will be done. i walk back inside and they said yours is no getting put in the cooker now. I’m like okay. so i wait inside. they guy at the counter was giving everyone free drinks and stuff and did not say one word to me bout about drink. and then on top of that they where giving people there money back and stuff cause they could not get the food done in 30 mins or less but once again did not offer a thing to me after i have been there for now 1hr 24 mins waiting on some pizza that should have been done when i got there. i they where that over full of getting stuff done they should have just shuut the system down to catch there selfs up .maybe 10 mins before i got my food a guy came in that ordered his food 1 hour before he got there an said i ordered tis an hour ago and you have not even started on mine i looked at him an said yea better find you a seat you will be waiting while. the guy oat the counter affeered him a a free drink like they did for everyone else and not me once again this has happened at this location a few times and tis time i will never go back to this one again i will be contacting the headquarters about this because i think this store need to be shut down and all new employees and all new mangers. because of some reason the night manger did not want to talk to no one and do her job so that the first one that needs to go! now i see what they have such a shitty review
… moreDevi Martin
Shalicia is the new GM at this store, and she’s doing such a great job! The product and service is so much better!! Keep up the good work!
… moreCesar Salazar
Two guys working October 24th were super dope. Gave me my food on time and were funny too. Would come back for pizza. Way better service than little Cesar’s
… moreVeronica Chavis
I got this about a month ago and every time I try to get a new one in place of this one. The manager that would handle that wasn’t at work. I just called and got hung up on.it’s the one in Oxford NC 27565.
… moreElla Fleming
Ordered online, went to pick it up and the lady refused to even acknowledge me. Never spoke one word. I asked can I get my order she just looked and turned around. After 10 minutes I left. My order was in there shelf ready to pick up. Lady outside even asked did I know what was wrong with her. I left and she locked the door. It was only 830.
… moreBenjamin Mangalam
I just got my pizza for our supper. Thin crust cheese pizza and hand toss pepperoni.This is awful. I paid $30 with a tip. Cheese is burned, pizza is not cut, and you can hold it up without it falling apart.
… moreLisa Parkinson
How are they always over an hour late on delivering pizza with this Domino’s in Oxford NC? Every time I have tried ordering food from here, its either an hour late or they deliver the wrong thing after being an hour late! I have tried emailing customer service and they NEVER respond. I have also tried contacting HQ, but I am told they have to take care of things on a store level.
Today I called after the delivery app said it was delivered to my door. (it was NOT delivered) the man on the phone said that it was coming out of the oven right then and to give them 15 min and they would bring it to my address. They had a shift change (it was 5:15) and it “reset the system” I said ok, gave them another 30 min before I called back again. 6pm I called back again, still no pizza. I asked to speak to the manager after an hour of not getting the food I paid for, the guy on the phone said he was a manager. When I told him to refund me since I never received food. He said he had to wait on his manager to refund it. I said “you just said you were the manager” clearly he was not! He said he could deliver the pizza now because it just came out of the oven. I told them to cancel the order and refund me becuase there is no way I would want it after an hour, who knows what they would do to it before it gets to my house at this point. This is the worst customer service I have ever experianced. He claims he “will have the general manager, Joy call me” however I believe that is also a lie and that this will get no where. They need to just shut down at this point if this is how they run their franchise
This is the last time I will ever order from here.
… moreV
I ordered online with their build your own for $10 special they were running. I saved $29, the pizza was full of toppings, the toppings were evenly distributed, it was was ready when I got there (about 15-20 minutes because it’s a bit of a drive for me), and they were quick to get my order to me after I walked in the door. I was very satisfied and will deffinitely go back.
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