Earl Stotler
Came to Moundsville today for the State Penitentiary tours. Saw online there was a Vocellis close by and I had to eat here as I worked at one years back, around 2008 in my hometown. Ours closed down in 2011 so been 13 years or so since I’ve eaten at one. Absolutely wonderful. Food was great, service was excellent and they all were friendly. Thank you, made our 4 hour trip worth it even more.
… moreRalph Mack
Just a great pizza every time! They are very polite when you order on the phone, when you pick up they are courteous. Great take out and online specials daily. I visit once a week from Youngstown, Ohio which is known for pizza. They do it right. You will not be disappointed.
… moreShanna Legg
I’m a long time customer at Vocelli. I frequently order their lunch specials and build up rewards points with their online ordering through that. Unfortunately I will NOT be ordering from them any more which is a shame because they’re a local chain with delicious food, but I can no longer support their business practices.
They recently updated their online ordering through a new service providers and have made changes to the way their points system works. I redeemed points for a $5 reward to use on a smaller order, and the rewards did not automatically apply like the description said they would. Confused, I reached out to the app’s help section. After two weeks of “investigating” the issue I was told there was now a new restriction to using rewards – a $25 order minimum that wasn’t advertised ANYWHERE in the description. I advised them to update the description so people wouldn’t be wasting rewards like I did. After checking today, there is still no indication of an order minimum in the description for rewards.
I was misled by a change in policy that was not openly advertised, and wasted rewards points as a result of this change. I am on a limited income and could not make an order that met the minimum before this reward certificate expired. I never would have redeemed it had I known about the order minimum in advance.
It’s sad to see that Vocelli has gone the route of so many other places – more interested in profit than being transparent with their customers. I’d never had a bad customer service experience with them until now, and this experience has soured me so much I can’t order from them again.
… moreAshton Paugh
So good and worth it! Didn’t take long for delivery, everything was hot and fresh when it arrived and the store associate and driver was so kind and helpful. The Stromboli is literally the size of a half pizza, it’s huge! The pastas are delicious and the salads are fresh and large.
Excellent food, service and prices. Will be ordering from them on our take out nights!!
… moreJoelito Virella
New in town was hungry, called them up to place an order. Phone is roaming.bad phone service in the mountains. Dude just hung up on me. Was very hungry, good thing the happy brothers was close enough. Very respectful customer service
… moreRyan
Just a warning the pizza does not come cut, or maybe they just forgot to cut mine, I’m not sure. I still thoroughly enjoyed this pizza, and to be honest tearing off chunks of it with my bare hands like a mongrel, kind of added to the whole experience. I would recommend this place for sure
… moreTouche Green
I frequent this establishment. Everyone working is always friendly and the food is delicious
… moreJacob Ball
Its authenticly delicious and reasonably priced. I would recommend to anybody who loves pizza as much as me.
… moreBrandon Vanness
I placed an order online of 3 pizzas for pick up at 6 pm the following day. I was concerned that because I ordered the pizza the day before that there may be an issue with my order. I went there right at 6 and my oder was ready for me. I was greeted immediately. That is something that is very important to me. The pizza was fresh, hot, and as ordered. The best pizza was the mushroom pizza. There were a ton of mushrooms on the pizza, which was a nice surprise. I applaud them in the plethora of mushrooms.
… moreDeclan Czarnecki “Declan Czarnecki”
Great pizza. The sauce,cheese and pepperoni are top notch.
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