
Kura Sushi USA, Inc., is an innovative and tech interactive Japanese restaurant concept established in 2008 as a subsidiary of Kura Sushi, Inc. As pioneers of the revolving sushi concept, the Kura family of companies have improved upon the developed innovative systems that combine advanced technology, premium ingredients, and affordable prices to enhance the unique dining experience. Since the first restaurant opening in 1977, Kura Sushi, Inc. has grown substantially with more than 500 locations across Japan, Taiwan and the United States. Our philosophy of muten or nothing added is an ongoing promise that our food is prepared using fresh, high quality ingredients free of artificial sweeteners, seasonings, preservatives and colorings.
Hours
| Friday | 11:30 AM–10 PM |
| Saturday | 11 AM–10 PM |
| Sunday | 11 AM–9 PM |
| Monday | 11:30 AM–9 PM |
| Tuesday | 11:30 AM–9 PM |
| Wednesday | 11:30 AM–9 PM |
| Thursday | 11:30 AM–9 PM |
Address and Contact Information
Address: 250 Gibson Dr Suite 140, Roseville, CA 95678
Phone: (916) 269-9876
Website: http://www.kurasushi.com/
Menu Photos
Order and Reservations
Reservations: kurasushi.com
Order: Order online
Photo Gallery
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Reviews
Absolute BEST Shrimp Tempura I have ever had!
The shrimp was hot and crispy and properly battered. Most importantly it was completely deveined! No other local sushi or Japanese restaurant has properly deveined their Shrimp Tempura as far as I have sampled. The Maguro Bluefin Tuna Sushi was the proper color, no smell at all, and was actually COLD on top of the rice! The New York Cheesecake bites were aldo served cold. The Taiyaki Ice Cream alone was worth the visit. The Miso Soup was good as well. BEST Japanese food I have had!
As a reminder, in Japan, leaving a tip seen as insulting. We are here in America. I believe you should leave something $$, even if you were served by a robot with speakers and a catchy gingle.
Now my real issue: the staff and the restaurant system.
My friend and I are two rather small women who both have good but hard careers. She works in medical and I work in news. We decided we would eat at Kura Roseville due to how much I enjoy the Sacramento location near my workplace.
We were NOT greeted by anyone at the door. In fact, at that moment, it seemed like staff wasn’t there. We watched a man who came in right behind us just go and sit down as we looked for a staff member, so we eventually did the same. It is worth noting that there was a blank iPad at the entrance, however, we did ignore it at the time.
After that, we simply had a good time for a bit. We each had about three plates when I ordered a water, hoping for the robot. There was not only no robot, but then a staff member came and explained that because we weren’t seated, we didn’t have a ticket due to how their system works. That’s fine! We made a ticket then and there and apologized for the issue. We didn’t have any idea and there was no staff around.
Well, after that very nice girl made us a ticket, a different woman brought me the water instead of a robot and then claimed we hadn’t made a ticket (I told her twice that we literally had just made the ticket with the other girl), and then heavily implied that we were trying to eat for free. She and three others, all large women including herself, stood at the end of our row and stared at us for the next 15 minutes.
Where was this staff when we entered and why do they have the time to stand around doing nothing but threatening guests?
And if the system is so broken that people regularly eat for free (as admitted by the rude woman with the water) so much that staff needs to threaten normal guests, why is your staff not positioned where they should be in order to stop the entire issue?
Needless to say, we got out of there after only spending $11 each after tax, NO TIP. First place I’ve ever not tipped in my life. It was also the first time I was ever profiled and felt threatened in a restaurant.
Really disappointing, as I LOVE the Sac location
We were seated at the middle of the restaurant and could get all of our favorite rolls from the belt despite the restaurant was being full. As usual, the robot delivered our water which was exciting for my kid. The sushi were good and fresh. Some of them were bigger size than the other location imo. I ordered my favorite spider roll soy wrap from the iPad but got wrong item and the server corrected my order immediately.
Another exciting part was putting in all the plates into the counter & see the small prize rolled out from the jar. I think you get a prize for every 15 plates. By the time we exited the restaurant, there were a lot of people waiting outside. So do come early if you don’t want to wait for too long.