Taco Bell

  3.4 – 285 reviews   • Fast food restaurant

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Find your nearby Taco Bell at 4950 Highway 90A in Sugar Land. We’re serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Fast-food chain serving Mexican-inspired fare such as tacos, quesadillas & nachos.

✔️Breakfast ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Taco Bell 77498

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tacobell.com

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Reviews

LeeAnna Marie
I literally came in because I needed to potty while waiting in traffic for 30 mins nearby. I ordered a freeze and 2 cinnabons. I ordered through the kiosk and had my order in less than 1 minute. The team was so nice and friendly, the facility was so clean and nicely decorated for the holidays. I would definitely recommend this location to anyone who lives nearby.
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JeanKarlo Rivera
I decided to eat out of the office for lunch. To my surprise, the lobby is locked to all customers. No sign or explanation as to why. So this makes everyone forced to use the drive-thru. I won’t be returning here. Based on the other reviews, it seems to continue to hold true of their service and service levels.
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Miten Patel
1. The lady who works the night shift purposely hands you your food and immediately shuts the window and walks away for several minutes ignoring customers, like myself, who check their order and are waiting to bring up anything that is incorrect with the order. She purposely does this so that the customer just gives up and goes away, even though she knows you’re there. I didn’t give up for her. She’s done this at least 2 other times to me, and I will never visit this taco bell again.

2. When she comes back and I politely ask for more fire sauce, she shakes her head at me, dramatically throws the sauce in the bag, turns away, yells to the manager “he wanted more sauce.” I tell her she doesn’t need to shake her head at me or be rude. She turns the other way and ignores me. Please make sure she’s fired or something. She is literally the worst food service worker I’ve had the displeasure of having to be served by in my entire life.

3. The food is consistently under portioned. I paid $14 for 3 items. Why does my grilled cheese steak burrito have 4 small pieces of steak in the entire thing? How come out of the 5 total times I have come here, I have never once received a Mexican pizza that was sliced into pieces? Why was my veggie burrito basically a rolled up tortilla that was 10% stuffed and 90% air? Why is this the 3rd time this night urchin gave me an inadequate amount of sauce ($14 order as a reminder…) and I had to waste time waiting for her to come back and be rude? Because they are cheap, rude, and love wasting customers’ time and money.

4. You cost too much and give too little to customers to be so consistently rude and incompetent. This is probably the reason that Taco Bell is inevitably going to swirl down the drain as a brand altogether. I know this isn’t the only waste of time and money pit that is run by incompetent owners and management, but branded by you, @Taco Bell. I know theyre not reading but I deserve to have fun with this. I know I’m talking to air, but it’s still fun… 🙂

5. @Taco Bell, retrain this staff or please get them as far away from my neighborhood as humanly possible. We deserve SO MUCH better than this trash. They’re a taint stain on your brand, but I’m 100% positive that they aren’t the only one. There are actual Mexican restaurants that give you real food at the same price and don’t treat their customers who keep them employed like they are a burden. @Taco Bell, do you want fast food workers to be respected more? Do your part to make sure your owners are competent, and then make sure to do your part to make sure they are hiring and training workers who actually deserve respect. Respect given is respect earned, and this worker and franchise has mountains to climb before they ever earn mine.
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Yousef
So yummy nacho fries are so tasty and yummy
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Victor Pena
They messed up my order and manager who is hard to understand didn’t want to compensate unless receipt was brought
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Jonah Johns
Horrible experience. Went through the drive theu and asked the cashier for one moment while I looked at both menus . After 1 minute he’s like , “ You ready?!” -with a attitude, like the line was wrapped around the store. I proceeded to order but, had some questions about some items they had in the menu. “Sir come to the window to order !” -is what the cashier yelled at me through the intercom because I asked about a menu item for KFC.
I then left because I didn’t want to eat anything some workers with such lack of customer service and manners. I won’t be coming back and they better be happy I was in a rush.
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Famvirious
I normally love taco bell. This store however is easily the worst I’ve ever been to. On the off chance they are actually open during their normal operation hours the chance of getting your order wrong is extremely high. The last three or four times I’ve gone and they were open my order has been nearly completely wrong each time. I don’t know why it seems to them that 4:00 p.m. on a Thursday is an unreasonable time to be staffed and open but apparently it is. The KFC there is open though but it also sucks. If they could just get my order correct and also be open during normal hours then I would immediately bump this up to a five star but they just can’t manage to do the basic functions a fast food place is supposed to do
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Hina Kamadia
We live close by so it’s convenient but i would rather drive a little far than to go to this location again. They are constantly getting the orders wrong. And today, they even gave me wrong change. I gave them a $20 bill for an $8 meal. I was supposed to get $12 back. They gave me only $2. I asked for the additional $10 and she said she is not over drafted and she gave me the right change. I told them to check their cameras and they said manager is not available. Its crazy! Service is horrible. Attitude is horrible.
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Rubia Mian
I always get hot and fresh food specially at 4950 HW 90. Employees are very nice and it’s always super clean location
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A B
Went here for lunch with a couple coworkers. The staff was friendly and attentive; Ordered my TB meal and coworker ordered his KFC meal. The food came out in quick fashion and was what I expected. The tacos were great and not stale tasting like at other TB joints. My friend said his KFC chicken was a bit dry, but I assume it’s because we went just before the lunch rush and they and they started to prepare for it so he got some sitting chicken.

What I really loved about this place was the staff and their attentiveness to cleanliness. Over the period of my stay, I noticed that the cashier, who took our order, was walking around and checking the restaurant tables. He cleaned every table thoroughly, not with a rag in quick circle motion like you see most fast-food associates do. He cleaned the chairs, checked the condiment tables and refilled them, and later saw him and the manager clean every tray with a fresh sanitary wipe for each tray.

They seem to be clean, from what I saw with no rush traffic in there, and looks like they take pride in it. I wouldn’t be surprised if they had an inspection and passed with flying colors.
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