Graeter’s Ice Cream

  4.6 – 288 reviews  $$ • Ice cream shop

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Since 1870 Graeter’s has been producing small-batch French Pot ice cream that fans love. We have won the hearts of ice cream lovers across the county and the respect of the nation’s most influential foodies! Give us a try and see what all the fuss is about. We’re sure you’ll fall in love with the legend of Graeter’s!

Longtime ice cream parlor chain serving small-batch scoops, plus signature sundaes & frozen drinks.

Graeter's Ice Cream 45248

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Reviews

Austin Kuhr
Got the chocolate coconut almond chip, and it’s amazing! The crew was working great with each other to help get thru the orders! Great speed of service.
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Danielle Denicola
My friend and I went to throught the drive through to order 2 scoops of ice cream for us both, it was 9:59 and we had no idea you guys closed @ 10. The DT attendant took our order, in a horrible rude tone. When we pulled up to the window, we could hear the DT attendant saying we ordered right at 10. We didn’t think it was that big of a deal since you guys were still open. My friend said “is there a problem we just ordered?” And your DT attendant was so rude, she responded with “well yeah we’re closed” and we just were in complete shock. I get it, it’s 10pm in the middle of the week. However, my friend and I haven’t been able to have a nice hangout for a while since she’s pregnant. We just wanted to go and get our favorite ice cream, however we weren’t pleased. Please speak to whoever closed your store tonight who worked in the DT area, she had Long Brunette Hair in a PonyTail in a hat. That is not how you talk to a paying customer. That’s just not how speak to people at all. I’m very dissatisfied I’m a paying Greater’s ice cream lover and I plan to not come back to this location. – 4/8/25 @ 10PM
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Tina Vaughn
The ice cream has been nearly soup the last 3 times I’ve been here. If I wanted soft serve, I’d go to a creamy whip. My friends turtle Sunday had barely any caramel, when he asked about it the server said it was mixed in with the chocolate, it was not.
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Stefano Martinelli
Charlie is the man. Great ice cream, great staff. Super friendly and caring team. Made our visit very special!
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Ryan Heyne
The place is clean, employees are friendly. My problem is that their milkshakes are crazy expensive, and the last two times I’ve ordered them it’s like drinking completely melted ice cream. Or like sweetened milk. Am I crazy for thinking a $7 small milkshake should be thick? Anyway, you pay a premium to eat here, their ice cream is good and the service is certainly better than UDF, but they need to up their shake game.
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Charles D. Sutherland
Alright, look, guys…..
Your ice cream is supremely good and I would give 5 stars if you would just do 2 out of these 3 things:
1.) Fatter straws for the shakes/malts. A Banana Chip malt is life changing, but it needs a fat straw to pass the chips better.
2.) You really gotta get a kid sized scoop. My daughter loves you’re ice cream, but even a half scoop is way too big for her to handle.
3.) Don’t upsell me on a whole coffee cake when you’re out of a $2.50 Cinnamon Crumble Danish. I totally thought I was getting one car friendly pastry in place of the other. The price at the window and then the size were both unexpected.
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Marro Doucoure
My visit tonight was a total disappointment, if I could I would give this establishment a 0 star.
It was my very first time going there and it will be my last.
The service was terrible.
The two young ladies were not pleasant at all.
I wanted to treat my sister that came to visit and my kids. We arrived there at 10:35pm, so to make sure it was ok to order, I went in there leaving my sister and the kids inside the car to ask them if it was ok to order to which the young lady said yes, I told her my kids were in the car, she replied ok with a displeased face. So when they came in, they were talking about us, laughing, so I told them if they were not happy to serve us we can leave. At that they said no.
We ordered and left, it was in and out, everyone knew already what to take in order to leave as quickly as possible. But the way they were was very not professional.
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Melody Monholland
Ice cream was smooth n creamy! The chocolate was good & the black raspberry
with chocolate chips was Yummy . Ate half before photo. Wished there was a location in Our hometown.
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Howard J.S. Li
Delicious ice cream with awesome service! Definitely will come back soon!
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C B
I wanted to drop a line. Last night I was delighted to find that you had small portion fruitcake. When I was a kid my grandpa made fruitcake for each branch of the family. I haven’t found any that are good since his death. Yours was amazing and just enough for me. Thanks for the rush of nostalgia and Merry Christmas!!
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