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Fast-food chain specializing in fried chicken fingers, crinkle-cut fries & Texas toast.
Address and Contact Information
Address: 799 Broadway, Saugus, MA 01906
Phone: (781) 307-4179
Website: https://locations.raisingcanes.com/ma/saugus/799-broadway
Order and Reservations
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Raising Cane’s in Saugus, MA, – 799 Broadway
Located in Saugus, at 799 Broadway Saugus, MA 01906 Raising Cane’s serves only the most craveable, cooked to order chicken finger meals, paired with our …
Saugus – Locations | Raising Cane’s Chicken Fingers
Saugus. Find your Location · Directory|; Massachusetts|; Saugus. Broadway & Thomas. Open NowCloses at 12:00 AM. 799 Broadway Saugus, MA 01906. Location Details.
Menu – Order Now – Raising Cane’s
Raising Cane’s Menu. Explore our Combos of Chicken Fingers, Tailgates, Crinkle Cut Fries, Famous Cane’s Sauce, Texas Toast, Creamy Coleslaw, …
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Reviews
Wendy Chin
Do not associate Raising Cane’s Chix Fingers with local fast food restaurants! If you expect fast food quality go somewhere else. If you expect fresh chicken, fresh batter + Cane’s delish sauce, Raising Cane’s is the Place to Go!
We ordered at the drive thru lane. There was a bit of a wait but it was well WORTH IT! I ordered the 3 Finger Combo which included 1 soda, 3 large chicken fingers, a small container of Cane’s Sauce, crinkle fries, coleslaw, and Texas Toast.
Everything was so fresh and flavorful! Cane’s Sauce was amazing and had a buttermilk base to it. Crinkle fries tasted better than Ore-Ida’s crinkle fries, not too salty and not soggy at all! Texas toast was amazing which was toasted with a coating of buttah! Coleslaw balanced out the entire meal.
The only complaint for me was I wished I ordered several extra containers of Cane’s Sauce and extra slices of Texas toast. Nothing can compare to Raising Cane’s Chicken Fingers or Cane’s Sauce!
Pork Chop approves with 4 PAWS!
… moreWe ordered at the drive thru lane. There was a bit of a wait but it was well WORTH IT! I ordered the 3 Finger Combo which included 1 soda, 3 large chicken fingers, a small container of Cane’s Sauce, crinkle fries, coleslaw, and Texas Toast.
Everything was so fresh and flavorful! Cane’s Sauce was amazing and had a buttermilk base to it. Crinkle fries tasted better than Ore-Ida’s crinkle fries, not too salty and not soggy at all! Texas toast was amazing which was toasted with a coating of buttah! Coleslaw balanced out the entire meal.
The only complaint for me was I wished I ordered several extra containers of Cane’s Sauce and extra slices of Texas toast. Nothing can compare to Raising Cane’s Chicken Fingers or Cane’s Sauce!
Pork Chop approves with 4 PAWS!
Kyle Gagen
During my visit, the crew gave me the wrong order in the drive thru, I had to correct them by showing my receipt and they still gave me the wrong order afterwards. First time they gave me 2 3 finger combos when I orders 2 box combos. On the second mistake, they forgot the 2 extra sauces and one extra toast. I didn’t notice this mistake until I parked my car, I came back in and the 4 people at the front counter didn’t acknowledge me for at least 3 minutes. After I let them know they forgot the extra sauces and toast, they still forgot one more of the extra sauces.
Me, my wife and our baby sat in our car while we ate our food and during the time, 7 cars went into the drive thru the wrong way and had to reverse out. While there are 4 do not enter signs, the forward pointing arrow seems to confuse a lot of the customers and having the lines repainted to direct traffic towards the correct entrance would be helpful to direct traffic flow.
I still have heartburn from how salty the fries are. For how simple canes menu is, I would expect a lot more consistency with the restaurant. But from the several visits I had even with locations in Arizona, some locations definitely run smoother and have better food than others.
I don’t blame the staff as the location is still new and they’re learning, but the district manager should be more present with this location to improve the quality of the food and service. I am glad they switched away from the styrofoam boxes and have plastic packaging with vents, this does provide a better takeout experience with the food as it wasn’t as soggy as it’s previously been.
Dave’s hot chicken down the street has much better food, pricing and customer service. Their crew seems smaller, but the line runs more efficiently. I don’t want to call the 833 number to voice feedback this is the feedback I am providing and I hope to see change.
… moreMe, my wife and our baby sat in our car while we ate our food and during the time, 7 cars went into the drive thru the wrong way and had to reverse out. While there are 4 do not enter signs, the forward pointing arrow seems to confuse a lot of the customers and having the lines repainted to direct traffic towards the correct entrance would be helpful to direct traffic flow.
I still have heartburn from how salty the fries are. For how simple canes menu is, I would expect a lot more consistency with the restaurant. But from the several visits I had even with locations in Arizona, some locations definitely run smoother and have better food than others.
I don’t blame the staff as the location is still new and they’re learning, but the district manager should be more present with this location to improve the quality of the food and service. I am glad they switched away from the styrofoam boxes and have plastic packaging with vents, this does provide a better takeout experience with the food as it wasn’t as soggy as it’s previously been.
Dave’s hot chicken down the street has much better food, pricing and customer service. Their crew seems smaller, but the line runs more efficiently. I don’t want to call the 833 number to voice feedback this is the feedback I am providing and I hope to see change.
jamaih
Lane #1 Drive thru speaker is in a bad placement, move it towards the middle of the menu. Make it make sense. Employees cannot hear.
Drive thru line takes way too long even if you go at 3-4PM it should NOT take 10+ minutes.
Their parking lot is pretty bad. Landscaping is not kept well at all, after opening a few months ago it’s already starting to look trashy and leafs everywhere. There is also trash all over the parking lot. Might even consider submitting a complaint to the board of selectmen of Saugus.
… moreDrive thru line takes way too long even if you go at 3-4PM it should NOT take 10+ minutes.
Their parking lot is pretty bad. Landscaping is not kept well at all, after opening a few months ago it’s already starting to look trashy and leafs everywhere. There is also trash all over the parking lot. Might even consider submitting a complaint to the board of selectmen of Saugus.
Aidan Cavalieri
I went here with family to see what all the rage was about at this restaurant, and it kind of lives up to it. The chicken was amazing as well as the fries. The special sauce isnt as much as I thought it would be but its good all the same. Overall, very nice fast food restaurant! Definitely can see it becoming the new Dave Hot Chicken right down the road.
… moredavid stanley
Main focus was to get 2 meals for dinner during the snow storm and they had a sign posted they were closing at 7pm due to the weather. It was around 545 when we arrived and there service was rushing us stating there about to close. Mind you there was at least 7 vehicles behind us who placed an order after us. Cashier was rude rushing and the food wasn’t that good. We ordered 2 carniacs aka $20 meals crinkle cut fries were under cooked chicken was bland coleslaw was horrible only thing good was there dr pepper and cubed ice.. not a great choice if your in need for some good service…
… moreDennis Kushmerek
I’m usually a bone-in fried chicken devotee for that extra juiciness, but these chicken fingers were a game-changer! Seriously, the most succulent I’ve ever had. Their special sauce was fantastic, and the fries—despite what some reviews say—were perfectly crispy. My order was ready in under five minutes, and they even apologized for the “delay” (what delay?!). What truly impressed me was the service: someone checked in on my meal, and when I went to clear my table, a staff member immediately stepped in to take care of it. I’ll definitely be back!
… moreScott Hensley
If you’re a fan of chicken, Raising Cane’s in Saugus is an absolute must-visit! From the moment you walk in, the atmosphere is friendly and the staff is incredibly welcoming. The restaurant itself is clean, well-organized, and has a great vibe.
Now, the star of the show is obviously the chicken. The chicken tenders are cooked to perfection—crispy on the outside, juicy and tender on the inside. You can tell they use high-quality chicken and the flavors are spot on. The Cane’s sauce is the perfect complement to the tenders—it’s a tangy, creamy, and slightly spicy dip that elevates the whole meal.
The crinkle-cut fries are perfectly seasoned and always served hot, and I love that they’re not greasy. The Texas toast is another highlight—so buttery and toasted to golden perfection, it’s hard to resist.
Even though the menu is pretty simple, sometimes that’s all you need! The focus is on doing a few things really well, and Raising Cane’s nails it. The service is fast and friendly, and they really make you feel valued as a customer. It’s the kind of place you can always count on for a satisfying meal.
If you’re craving some seriously good chicken, Raising Cane’s in Saugus is the place to be!
… moreNow, the star of the show is obviously the chicken. The chicken tenders are cooked to perfection—crispy on the outside, juicy and tender on the inside. You can tell they use high-quality chicken and the flavors are spot on. The Cane’s sauce is the perfect complement to the tenders—it’s a tangy, creamy, and slightly spicy dip that elevates the whole meal.
The crinkle-cut fries are perfectly seasoned and always served hot, and I love that they’re not greasy. The Texas toast is another highlight—so buttery and toasted to golden perfection, it’s hard to resist.
Even though the menu is pretty simple, sometimes that’s all you need! The focus is on doing a few things really well, and Raising Cane’s nails it. The service is fast and friendly, and they really make you feel valued as a customer. It’s the kind of place you can always count on for a satisfying meal.
If you’re craving some seriously good chicken, Raising Cane’s in Saugus is the place to be!
R C
⭐☆☆☆☆ (Would give 0 if possible)
Peep the black French fry placed right on top of my meal—hard to miss, yet apparently easy for them to ignore. It stuck out like a sore thumb… or a sore loser. The manager even peeked out from the back, scanning the front counter for the “complaining customer,” instead of just addressing the issue.
I asked an employee tending to the sit-down tables to have the manager come over, and instead she returned saying I’d have to go to the counter myself. That’s not customer service—it’s avoidance.
… morePeep the black French fry placed right on top of my meal—hard to miss, yet apparently easy for them to ignore. It stuck out like a sore thumb… or a sore loser. The manager even peeked out from the back, scanning the front counter for the “complaining customer,” instead of just addressing the issue.
I asked an employee tending to the sit-down tables to have the manager come over, and instead she returned saying I’d have to go to the counter myself. That’s not customer service—it’s avoidance.
Steven Schuster
They do have great chicken fingers and Texas toast. Fries are plentiful and good as well. Unique, optional gift plushies offered as well. This location was clean inside with a great staff, even on a busy Friday! 2 lane drive thru super helpful for quick service.
… moreChris Ayers
Boston-based chicken tenders eatery, better than the burger joints but still strictly fast food.
… more