Jack’s Chicken Palace, in Dubuque, IA, is the areas leading chicken and fish restaurant serving Dubuque, Jackson and surrounding counties since 1962. We offer fried chicken, fish, sandwiches, salads and more. For your next meal, visit Jack’s Chicken Palace in Dubuque today!
Enduring counter-service operation doling out fried poultry parts, french fried & onion rings.
Dominic Allen
Used to love this place until the new owners took over. They seem to only be open when it’s convenient for them. First time ordering from the new owners I had an order 1 placed and it was cancelled when there was 2 hours left until close and had to wait a few days for my money to be returned (I’m on a budget so I couldn’t eat that day). Another time I got food and it was so gross. It was greasy, undercooked, and unevenly cooked (check out the photo). Once upon a time this place was awesome but not anymore.
… moreStar
5.8.24 @7:30 pm – My family and I really enjoyed this food. We ordered 8 pieces of dark fried chicken and medium fries. The plain crinkle fries were fresh, and crispy. Note there were no seasonings or salt on the fries, but they tasted like good ole’ potatoes. Add your own salt/ seasoning if you have it. The chicken had a good balance of salt, but I didn’t taste any flavors or seasonings. The chicken was fresh and crispy as well. This was a walk-in and order. Not sure if they have pre-order. No dining in here. I would definitely order here again. My only gripe is there were no napkins, salt/pepper packs, ketchup, nothing besides the food itself in a large brown paper bag. I love the plainness of it all, but we could’ve used some ketchup packets with that huge bag of fries. I just changed from 4 stars to 5 because I’m craving another meal from Jack’s. We were the last customers of the day, so maybe they just forgot to include the basics. I’ll let you know how it goes round 2. Again, the food was so good. It took about 15 minutes to fry it all fresh. Wow! Paid about $18+. Cashier was nice and helpful, too.
… moreWilliam Schmitt
December 15th, my lil lady an I had lunch, super fast after getting an order placed the breading is light on the onion rings and tenderloin which is a nice treat, does seem like the flavor is quite light but reaches more palates for own customization perhaps. For the money and time and volume of food, one should forget the drive thru and stop at the bird in the sky they call JACKS
… moreM S
Tasty food, carry out only. Quickly served.
Meal type: …
… moreLori Hawkins
What happened to your Macaroni salad ?? It was so dry sure has changed .We used to love it but after this time of ordering I will not get that anymore Coleslaw was the same way .And why no more burgers ? Chicken was okay fries good also bring back the original macaroni salad !
… moreDanny MacAskill
Extremely disappointing chicken. Watched them pull pre-made frozen fries and chicken tenders out of bags. Tasted like it too. Underwhelming with no juicyness or seasoning. Slaw was decent. Macaroni salad pretty plain. I think the onion rings were their best dish, thin, crispy, and dripping with flavor. Their ranch was very mediocre too, definitely not homemade, as you’d expect from a place like this. Customer service was fine and they were friendly. Not anywhere to eat in the restaurant, which is fine. But it can get stuffed in the waiting area indoors. I just don’t see what the hype is around this place, to be quite honest. Maybe I ordered the wrong things? But I’d be hard pressed to come back when I can fry my own frozen tenders.
… moremrtony128
Jacks chicken palace is a midwestern gem…. A hometown favorite of Dubuque. As a Michigander who comes to Dubuque often I can say that it’s one of the best places around. The staff are great. They run the place like a ship… the food is cooked to order, the prices post Covid are incredible… 10/10 would return. Love you guys
Tony
… morestephen heinold
Probably some of the best fried chicken in Dubuque. The sides are great too. Great place for good food at a good price
… moreCraig Pleggenkuhle (Hawkweltbild)
Delicious chicken sandwich and macaroni salad. Nothing fancy and take out only, but one of the tastiest sandwiches I’ve had in a long time. Owner knows his stuff! Very reasonable prices too.
… moreAmanda Hemmer
Ordered 3 chicken dinners 1 with onion rings instead of fries, in which they CHARGE EXTRA FOR (which is fine), Mac salad and 2 extra rolls tonight. I got there, they informed me that they cooked my chicken in the fish fryer and it was going to be re-dropped. They told me it would be 12 more minutes because mine was burnt. Okay fine. Well it was 20 minutes. Still, fine whatever. But from the time i ordered to the time i sat to eat it had been an hour. With previous owners it was in and out in no time. I could order, pickup and eat in less than an hour. Anyways. I sat down to eat, opened the box and they didn’t put my onion rings in with the chicken dinner. If I liked fries, wouldn’t have been charged extra and not just waited an hour for this, i wouldn’t have cared as much. But to do all that jussssst to have it wrong, ugh. I tried calling up there 4 times and then I’m pretty sure they unplugged the phone or shut it off because I called and additional 3 times and got a dial tone. Since it was close to 8pm I’m sure that’s what they did. I’m annoyed. We used to eat here literally once a week and gave the new owners a fair chance. But they’ve tweaked some things… which I’ve gotten over… but after this…I’m over it. NO THANKS JACKS.
… more