Jason Bowman
Went thru drive-thru so atmosphere isn’t really worth scoring. Quick friendly service from drive thru. I think they forgot marinara sauce but overall not bad and the new 7.99 special is great.
… moreJeanne Kastl
We went through drive thru. Upon placing our order we asked for everything to be go hot. And fries to be fresh and hot. Upon getting to window to pick up the employee said check the fries they were cold and nasty! Neither sandwich had meat that was hot! I got a roast beef gyro the bread part was tough and hard on the edges I couldn’t even eat it! Once we got hot fresh fries mine was not even eatable tasted like it had the entire salt shaker on them! My husband got the roast beef supreme his meat was also cold. When a customer asks for fresh hot food that’s what they should get! We will not be returning to this place again. We will stick with our favorite place Pals at least everything there is fresh and hot and people are happy and serve you with a smile!!!!
… moreB B
Had a French Dip meal for dinner. Ate in.
Went to get a soda (Dr Pepper) to drink from the self service machine in dining area. It was pure syrup, no carbonation. I asked the server to check and fix. Never happened the entire time I was eating. According to sales slip, Employee was : KyrleighC
I ended up selecting Sweet Tea.
The customer service was unacceptable. This falls on manager’s daily reinforcement of training and setting expectations for the absolute best customer service in every aspect of the business regardless of task, position or event during service hours.
Need help with that, owner or site manager can post a reply or response to my feedback.
… moreMontana
If I could give negative stars I would. This place forgot half our food out and not only that the woman taking my order sounded like she was a zombie. Everybody was huddle at the drive thru and making things weird. Do better
… moreL D
Sign and website say open til 11 and lobby/dining area open til 10, they had the doors locked at 9 and said it was drive through only.
… moreAlisha
The best fast food in Morristown! The food always tastes fresh, amazing, and is well put together. Customer service is great each time I visit. The pricing is pretty decent for the amount of food you receive. I love their entire menu, but the Greek Gyro & Jalapeno Bites are to die for. Their app has great deals frequently, too!!!
… moreShania Bible
We went through the drive through and ordered our food they got it to us pretty quick but our food was cold and looked old I took it back in to tell her it was cold and asked her to remake it so the manager had them remake it just to give us cold food that has been sitting under the warmers once again if you go to Arby’s I recommend the west end at least they make it right and don’t give you old curly fries and chicken!
… moreHollie Young JR.
The wait took a little longer for our meal on the inside because the drive thru was busy so I understand . The sub was excellent though !
… moreDavid Skidmore
Just left the drive thru and got the worst sandwich I’ve ever gotten!! Not just from Arby’s but from anywhere. I normally wouldn’t even leave a review but this much money for absolutely trash.
… moreJessi Poppe
The place was empty at 7 o’clock for dinner. I went in and paid a $7.46 for a half pound roast beef sandwich when they gave it to me it was COLD, when I told them about it and they took it, they put it into a microwave and heated it up for 10 seconds. How long had that meat been sitting there under temp? The health department needs to be notified. STAY AWAY from the east side. Do yourself a favor and go to the west side and be safe.
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