

Counter-serve chain dishing out traditional pizzas, plus pasta, subs & calzones.
Address and Contact Information
Address: 3915 Indian Ripple Rd, Beavercreek, OH 45440
Phone: (888) 294-5464
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
Related Web Results
Indian Ripple – Cassano’s – The Pizza King
Online Ordering – Cassano’s – The Pizza King
Menu – The Pizza King – Cassano’s
Reviews
I called the store to ask about a refund or credit, but was told I would need to bring the pizzas back in order to receive a refund. Unfortunately, that was not possible since the location is out of the way and I still needed dinner for my family. They offered store credit, but it became complicated because I ordered in person and did not have a phone number attached to the order. What should have been a simple resolution turned into a frustrating back and forth.
Eventually, I left a message with the district manager for my area, who said they would call me back on a different day. Overall, this experience was disappointing, from the quality of the food to the difficulty resolving the issue
When I quietly asked if they could offer something small for the long wait (like a soda), I was met with attitude and a loud “I can’t just be giving away my inventory.” After such a long delay and confusion, that response really sealed the experience. I’ve been a regular, but this visit showed a serious lack of coordination, professionalism, and care for customers.
This was the first time I had this location of Cassano’s, and it did not disappoint. The pizza crust was crisp along the edges and soft center, very hot very tasty always great.
This location was clean. The staff was nice and helpful. I love their Wall of Fame, something I hadn’t seen before.
This was my first visit to this location and if I’m in the area, I will stop by again.
The food was served at the right temperature with fresh taste and colorful presentation. Facility is clean and well organized with proper sanitation procedures. I definitely plan to return again soon for another good meal here.
We then waited for another five minutes before the manager came out. I was stunned at how rude she was. She would not even look at us. She took our card and then gave us the receipt as she yelled “These are the bathroom codes. On the bottom. They’re on the bottom. ON THE BOTTOM.” We were so confused as she was so rude and acting as if we had tried to go to the bathroom, which we hadn’t. We were thrilled to be finished interacting with her.
As we sat and later ate our food, we watched person after person walk in and have the same experience as we did, waiting in line without being helped. At one point, this older lady waited for well over 10 minutes without someone even acknowledging her. She tried shouting, “Hello!?” through the window but still had no luck. There became a line of five people waiting with no one helping them. Some of them left, while others told anyone who came in that it wasn’t worth it, causing other customers to leave.
Personally, I am not the biggest pizza fan but love Cassano’s. Unfortunately, I found the way we were treated to be horrendous and would not recommend anyone else ever going.