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✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
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Family-friendly chain eatery supplying specialty pizzas such as muffaletta, pasta & Italian subs.
Address and Contact Information
Address: 150 Ormond Center Ct ste s ste s, Destrehan, LA 70047
Phone: (985) 725-2411
Menu Photos
Related Web Results
Rotolo’s Pizzeria | Rotolo’s Craft & Crust | Pizza Restaurants
Rotolo’s Pizzeria and Rotolo’s Craft & Crust creates pizzas with only fresh, high quality ingredients.
Rotolo’s Pizzeria Menu | Pizza, Calzones, Pasta & More
Rotolo’s Pizzeria serves hot and fresh pizza, calzones, pasta, salads and more. We use only the highest quality, freshest ingredients.
Rotolo’s Pizzeria Destrehan – Facebook
150 Ormond Center Ct, Destrehan, LA, United States, 70074. Links. . rotolos.com/locations/destrehan. Contact info. . (985) 725-2411. Photos.
Reviews
Hannah chilton
The food is good! I had the personal pizza with pepperoni but they sadly forgot my pepperoni. I had it a few nights ago too and it was way better with pepperoni lol. If you do get the pizza get ranch! The ranch made it so much better. I was very excited for the spaghetti but it sadly wasn’t as good as expected. The meatballs were great but the sauce not as much. The service was great and I really liked them!! Everyone working was super sweet!
… moreKevin D
My first time at Rotolo’s. I’ve been working in this area for the last few weeks. I went to this location once and had a great experience and I have went several times after due to my experience. The food has been great every time, the customer service has been great bye the waitress “Kate I believe”. The location appeared to be clean the food has good presentation. The waitress remembered our whole crews drinks every time we went. I would return to this location.. I do not give many 5 stars go check all of my post. Y’all earned it.
… moreRick Ball
Mr. Brad Mire, President and Mr. Ryan Branch, Chief of Operations,
Sirs, I an contacting you today to inform you of the beneath extremely low customer service I received tonight at the Destrehan location and the inept lackadaisical manager you have on staff. At 6:06 PM we placed an online order that told us it would be read at 6:36 PM. At 6:40 PM we arrived to a packed dining room, which is great that so many are supporting a local business. Once I reached the bar, the wait staff informed me that it would be another 20 minutes until my order would be completed, I thought ok it’s a Friday night, no problem. So we went to visit a local pet shop until the meal would be ready. At 7:06 PM the wait staff said it would be a little longer. At this point the plethora of customers at the bar waiting for their online orders indicated to me that they had been told due to the dining room being so full all online orders had been de-priortized and placed at the back of the queue. Customers at the bar had been waiting for over 35 minutes for their online orders and were as frustrated as I was. I did not receive my order until 7:34 PM, almost an hour and a half after I ordered it. Take in consideration we are loyal customers to this location and used 2500 points for this order. Understanding my frustration I asked to speak to the manager at which the wait staff retrieved Manager Michelle Nelson. After expressing my frustration and not accepting excuses from here I asked for her district manager or the corporate office, she went to the office and provided me a “Corporate Office” number. We received our food and continued home, while I called the “Corporate Office” number, turns out it was a number to another Rotolos branch in Baton Rouge. Ms. Michelle Nelson, knowing she had in dining room customers and online customers waiting allowed up to 5 employees to smoke in front of the store and not stay attentive to the waiting customers. Additionally, I personally witness her completely mismanaging the food being placed in the window for pickup which was inaccurate to the dine-in customer’s order. My interaction with her was gruff and she was dismissive to me and all of her online customers, mind you I was in the store for over an hour watching online customers being dismissed. I feel she is incompetent and unqualified to run a kitchen much less be a manager for a busy restaurant. Once we arrived at home our pizza looked like it had been sitting for an hour, low temperature and no cheese pull, our salad had brown and wilted lettuce, and the pepperoni pizza had no pepperoni on it. Again this goes back to the the inept mismanagement of your manager Michelle Nelson. As a Google Maps reviewer with over 25 million reviews, I will be leaving a less than positive review of our experience. This is shameful and deplorable as a customer to experience this. I would recommend that you re-evaluate your business practices at this location and provide additional training for the staff and consider employing a new kitchen manager and branch manager who comprehends that regardless of an online order or in-person order revenue is revenue and the customer if promised a time, that time should be honored. Remember the Seinfeld episode regarding the car rental reservation? You take the reservation but you don’t honor the reservation. This type of distrust leads to non-returning customers. Needless to say, Destrehan Rotolo’s has been scratched off our list of dependable list of local restaurants. I will be leaving a negative review on Google Maps and Yelp. Please fix this. Our food was sub par and the dogs didn’t even want the crust.
… moreSirs, I an contacting you today to inform you of the beneath extremely low customer service I received tonight at the Destrehan location and the inept lackadaisical manager you have on staff. At 6:06 PM we placed an online order that told us it would be read at 6:36 PM. At 6:40 PM we arrived to a packed dining room, which is great that so many are supporting a local business. Once I reached the bar, the wait staff informed me that it would be another 20 minutes until my order would be completed, I thought ok it’s a Friday night, no problem. So we went to visit a local pet shop until the meal would be ready. At 7:06 PM the wait staff said it would be a little longer. At this point the plethora of customers at the bar waiting for their online orders indicated to me that they had been told due to the dining room being so full all online orders had been de-priortized and placed at the back of the queue. Customers at the bar had been waiting for over 35 minutes for their online orders and were as frustrated as I was. I did not receive my order until 7:34 PM, almost an hour and a half after I ordered it. Take in consideration we are loyal customers to this location and used 2500 points for this order. Understanding my frustration I asked to speak to the manager at which the wait staff retrieved Manager Michelle Nelson. After expressing my frustration and not accepting excuses from here I asked for her district manager or the corporate office, she went to the office and provided me a “Corporate Office” number. We received our food and continued home, while I called the “Corporate Office” number, turns out it was a number to another Rotolos branch in Baton Rouge. Ms. Michelle Nelson, knowing she had in dining room customers and online customers waiting allowed up to 5 employees to smoke in front of the store and not stay attentive to the waiting customers. Additionally, I personally witness her completely mismanaging the food being placed in the window for pickup which was inaccurate to the dine-in customer’s order. My interaction with her was gruff and she was dismissive to me and all of her online customers, mind you I was in the store for over an hour watching online customers being dismissed. I feel she is incompetent and unqualified to run a kitchen much less be a manager for a busy restaurant. Once we arrived at home our pizza looked like it had been sitting for an hour, low temperature and no cheese pull, our salad had brown and wilted lettuce, and the pepperoni pizza had no pepperoni on it. Again this goes back to the the inept mismanagement of your manager Michelle Nelson. As a Google Maps reviewer with over 25 million reviews, I will be leaving a less than positive review of our experience. This is shameful and deplorable as a customer to experience this. I would recommend that you re-evaluate your business practices at this location and provide additional training for the staff and consider employing a new kitchen manager and branch manager who comprehends that regardless of an online order or in-person order revenue is revenue and the customer if promised a time, that time should be honored. Remember the Seinfeld episode regarding the car rental reservation? You take the reservation but you don’t honor the reservation. This type of distrust leads to non-returning customers. Needless to say, Destrehan Rotolo’s has been scratched off our list of dependable list of local restaurants. I will be leaving a negative review on Google Maps and Yelp. Please fix this. Our food was sub par and the dogs didn’t even want the crust.
jflo
Always great food and service here. Hardly ever jam packed so seating is always available. I always come back here when i am in NOLA. They have TVs so you can catch a sports game while you eat.
… moreDonna Smith
I ordered Rotolo’s via DoorDash. When I got my order of spaghetti and meatballs which were delicious but some of the gravy spilled out into the bag I didn’t have a problem with that. I ordered two portions of the cinnamon rolls, I couldn’t even cut them with a sharp knife. So I called to make a complaint and I was told that it was a Doordash issue, so this answer to my complaint Is Ludacris. Since when did it became the delivery company that made the rolls rock hard?? Smh
… moreCheddar Cheese69
I cant speak on the service or atmosphere as ive only gotten it to go. Its not bad, and the ingredients are fresh. The only thing i notice is that depending on what you get, their food can be super soggy. I found the calzone to be weirdly overcooked, but also undercooked inside? Lol otherwise its pretty good. Salad was great and large portions. Fast cooking (maybe too fast)
… moreGary M Bauer
Don’t have hours until 9:00 PM if you don’t want to take orders at 8:45 by phone.
Tried to order online start at 8:35 pm after have issues with the online order I called at 8:45 & was told “We like close in 10 minutes” if you work in the food service industry…
I HAVE & still do!!! And you don’t want to take orders or seat a table 15 minutes before closing then change your hours.
Don’t start cleaning until after closing if you don’t like working after your posted hours to fulfill the closing duties then find a new job.
… moreTried to order online start at 8:35 pm after have issues with the online order I called at 8:45 & was told “We like close in 10 minutes” if you work in the food service industry…
I HAVE & still do!!! And you don’t want to take orders or seat a table 15 minutes before closing then change your hours.
Don’t start cleaning until after closing if you don’t like working after your posted hours to fulfill the closing duties then find a new job.
Martin Ayton
Service here is often slow. It’s rarely the fault of the wait staff who do their very best to be bright and helpful, but the kitchen is awful. Yesterday, we waited an hour and 15 minutes for our order and then only 3 of our 5 pizzas arrived. The other 2 took an extra 20 minutes, by which time half the party had finished eating. We were not an isolated example: The wait staff were fielding complaints from almost every other table, but what can they do? The food tastes ok, but *do not* come here if you are in a hurry.
… moreEandM Trucking
Wife and I Had take out for dinner from Rotolos Destrehan La recently. Calzones, bread sticks and salads. Food was delicious. Very hearty and generously filled with all the key ingredients. Better-freshest food quality and generous portions than I can ever remember. This was a very nice experience compared to other restaurants with similar menu. The girl who served me was very polite and respectable. Gave me much needed faith in the young people in the food service area and restaurant management.
… moreCharmanne Dezara
The food was normal. I wish my salad had more cheese and I wish my dressing cups had been more than half full.
On the other hand, the young lady at the register was so amazing to me. It’s people like her that make me happy to come here, even with just ok food. I’ll be back.
… moreOn the other hand, the young lady at the register was so amazing to me. It’s people like her that make me happy to come here, even with just ok food. I’ll be back.