Chick-fil-A

  4.4 – 3,397 reviews   • Fast food restaurant

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Welcome to your Florence Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.

Fast-food chain serving chicken sandwiches & nuggets along with salads & sides.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Chick-fil-A 29501

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Order: Order online

chick-fil-a.com

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Reviews

christa young
Super organized drive thru. Every now and then there can be a bit of a wait but it’s pretty steady. They are ALWAYS busy. There truly is no perfect time to go, you’ll always have a line. Food is always hot and fresh and they’re so nice!
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Katie Maze
We have been at this location many times. Today the food was terrible. My biscuit was greasy and falling apart. The dinning room is usually very clean but today it was not.
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William McIntyre
Good food – Slow Service!!! It took 14 minutes from the time we ordered until the time we received our 2 Chicken Sandwich Combos. The sandwiches were tasty, as usual. The waffle fries were served hot. I could not figure out the delay as people who came in after us got their food before us.
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Gabriel Perez
Great food. Usually great service however today they dropped the ball. I recommend never using DoorDash for this location. You are out of luck if your order is wrong. The HR Director Damien didn’t do anything to compensate for my inconvenience. The first “manager” hung up on me. The second “manager” Justin was very pleasant and did his best so I will say he was the only professional on staff today most likely. HR needs to do refresher training. I’m available if you are looking to add on to your HR team to help. Thank you and Happy Holidays.
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Tahir Henry Sr.
Extremely disappointing experience this morning. I’ve been to many Chick-fil-A locations over the years and this is the first one I would actively recommend people avoid.

My husband received his food while mine was completely forgotten. We also had to remind staff that we never received our drinks. No one asked if we wanted condiments—we were only told what this location “doesn’t do,” which came off dismissive.

The employee taking our order appeared uninterested and unhappy to be there. There was no friendliness, no smiles, and not a single “my pleasure,” which is usually standard for Chick-fil-A.

The food quality was just as bad. The chicken was very dry, and the lemonade tasted watered down and unpleasant. Overall, the service, attitude, and food quality were far below Chick-fil-A standards. Very dissatisfied and will not be returning.
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Frank Brazell
Busy chick fil a. They mixed up our order but I wasn’t upset and didn’t complain, as the issue was minor (nuggets instead of tenders).

I recommend walking in rather than using the drive through. The drive through is consistently busy.
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AJ
This has got to be the best Chik Fil A I’ve ever been to . The customer service is so nice. Thanks ya’ll. Almost got burger king today but got Chik fil A instead. . Switched to breakfast right when I got there and they still let me order. Burger King didn’t.
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Meyah
The quality of their food has declined. Today, I brought it to the manager’s attention who seemed nonchalant. She shared that they were struggling this morning, which I could already tell. Honestly, a lot of folks are struggling, and the last thing they want to do is waste money on dissatisfying food. I ended up not having enough time to take the food back, nor eat, so it was difficult start to my morning. If she realized they were struggling, she should have made sure that it did not affect the quality of the customers’ orders. I would rather throw away the food and remake it before giving it out to the customers. Hopefully, no one else had that experience this morning.
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Tim
I got a half of a container of fries and the tenders were much smaller than any Chick-fil-A that I’ve ever visited. The dirtiest as well. Couldn’t believe how dirty it was. Would not visit this one again
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Laura McKenzie
Johnny, the young man with redush hair, had a bad attitude. After his colleague asked me what was wrong, she walked over to a third worker and told her… so the third person laughed as she looked at me. My order was not complete. Items were missing.

Also, This location has no condiments in the dining room. So I was asking for a spoon, fork, napkins, salt, saltiness for my soup, almonds for my kale salad, granola for my yogurt and the ketchup that I originally ordered (that was listed on my ticket but was not with my food).

When I placed my order there was only one customer in front of me, and NO customers behind me.
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