Maria Perez
It was the first time ever trying Haidilao and it was an amazing experience from beginning to end! We arrived around 11:30 without a reservation and got seated immediately. We didn’t really know what base to get so I asked our server, which one she recommended (which was the golden one pleaaaase try it. It tastes like egg drop soup), as well as bone broth, sukiyaki, and miso.
While waiting for the meats to come, we paid about 4$ per person to have access to the seasoning area but it was so worth it. You need to try the sesame sauce combo all over social media.
On a side note, the server noticed my sister and I trying to take off our coats and she provided us a basket to place them in she also kept coming back, asking us if we needed anything, and refilled our soup whenever needed. She also helped us pack our stuff and provided some cute mints to go!
With the music bumping in the back— as well as some people ordering the dancing noodles which I still need to do— I rate this place for its hospitality and wonderful food an 11/10
… moreJoshua Pfau
First time at this hot place our server was extremely helpful for my friends who didn’t know much! The proteins and portions sizes were great for a group of four! Definitely a go to place for HOT POT.
… moreRichard Hughes
My first time coming to Haidilao. Very great experience! From the start.. all the food and noodles were exceptional. I got some A5 Wagyu beef that literally melted in my mouth. Friendly staff and cute aesthetic. 10/10 if you order the correct stuff.
… moreYuki Đinh
I went on my birthday. I heard they have a special birthday service so I tried it. The staff are very friendly, smiling and quick. They take good care of the customers.
I will order myself at the table. And after confirming the order, their food delivery time is quite fast.
They have a lot of sauces that can be mixed together. They use fresh meat and vegetables. However, the vegetable portion is a little less than I expected, but it’s okay.
Although the restaurant space is not too large, they really know how to arrange it to look airy and not give a feeling of being crowded when the restaurant starts to fill up.
… moreAnastasia Grayl
Our server was so kind, and the experience was more than I could ask for! Our food arrived quickly, and there were so many options to choose from. 100% recommend checking out Haidilao!
… moreBlair Huang
I had an amazing dining experience at Haidilao! The service was outstanding — the staff were attentive, friendly, and made sure we felt comfortable the entire time. The hotpot ingredients were fresh and of great quality, with a wide variety of options to choose from. I especially loved the flavorful broths and the delicious dipping sauces. The atmosphere was lively yet cozy, and the little thoughtful details, like snacks and entertainment while waiting, made the whole experience even more enjoyable. Definitely one of the best hotpot restaurants I’ve ever been to. Highly recommend!
… morejim f
Extremely sneaky. You can see in small letters it says “soup base is not included”. Guess how much a soup base costs? For two people $30. And no mention of this when they forced us to choose the combination options on their iPad under the waiter’s supervision. And they refused to remove it from the bill at the end. Apparently, even for a small base it would be an extra $14. They also tried to overcharge us another $8 for the sauce bar.
Many of the high reviews appear to be from new/inactive accounts, presumably bribed for the wheat flour and chemical snacks out front which we saw people stuffing into their bags on their way out.
Edit: further digestive issues revealed themselves next day. Suspect broth was reclaimed possibly from a gutter
… moreRick Sheng (Whitebean)
Great restaurant. My 20month old has his best meal of the week here. The server is very nice, and the host is very friendly
… moreMisty Campanella
Good was great- there are so many options to choose from! I love making my sauce at the buffet bar and dipping everything in it! Our server was awesome and so on top of things. It was a fun time with friends with good food and great service
… moreChristopher Perez
Haidilao Hot Pot was a very great place for dinner. The service was very quick, employees were patient and respectful. Our server Jacob asked to reopen their kitchen just to make us some dessert even though it was after hours. He also gave us a complimentary food option in case they weren’t able to make the dessert for us. The service is unbelievably nice. I would come again for dinner.
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