Eric Harker
My wife and I both ordered the Ultimate Feast—crab legs, lobster tail, and shrimp scampi. Unfortunately, the food was disappointing. The lobster was overcooked, and the crab legs were very small and underwhelming—almost like the smallest snow crab I’ve ever seen.
We were seated right beside the kitchen, which made the experience worse. The staff were loudly yelling and cursing at each other, which made it hard to enjoy our meal.
On the positive side, our waitress was wonderful. She was attentive, friendly, and made sure we were well taken care of despite everything else.
Overall, the service was great, but the food quality and kitchen atmosphere really need improvement.
Edit: Sent message Via Facebook Messenger: Red Lobster made it right and took care of us. We will be going back to try again.
Thank you for reaching out to us and making this right. We sincerely appreciate the amazing customer service
… moreTheMia315
I don’t usually like chain restaurants, but we decided to eat here after 5 years just to try it again and the biscuits are addictive. Our meal was pretty good. I usually have leftovers, but I actually finished my platter. The server was also pretty attentive with the drinks and requests.
… moreJordan Hess
Kenza made this trip worth it regardless of anything else (food was amazing). She made us feel welcome and like old friends. We always come back regardless but 10/10 would recommend Kenza for all future visits.
… morebasma extra
I got the seafood boil and caesar salad and KENZA was a phenomenal server! she was attentive and knew all the right answers and recommendations when it came to the menu , her timing was flawless as well she somehow knew what time i was ready to order and when to ask and that’s a big deal when you’re juggling 2-3 tables at once , overall she made my dinner experience better and im definitely coming again and hoping she serves me again!!
… moreKareem Eltanbdawy
Kenza was the best server I’ve EVER had, genuinely was so sweet and nice and it felt like I was her sibling, 10/10 experience 100% coming again to see the goated goat kenza
… moreEric Ashby
Went on Valentine’s Day so a much higher crowd than usual, however the staff worked effectively at taming the crowd hungry for lobster and we didn’t wait long after our reservation time for our table. The food was good and the drinks were great. Our Server Haley was on top of everything and made sure the night was amazing. Also the bathroom did not have any gorillas in it which is a good thing, I sent my girlfriend in there to check
… moreholly coupal
Sarah and Sydney were amazing tonight. The dynamic duo were helpful and funny. We rarely get night without children and Sarah and Sydney made it feel like we were hanging out with friends. They both made amazing recommendations. Sarah made a great strawberry lemondrop. The atmosphere they created was so comfortable! We appreciated having them as servers tonight.
… moreAlisha Nguyen
Great atmosphere to enjoy a meal with family or friends, food was very good. Kenza was our server and she was so sweet the entire time. Joked with us and gave such positive energy it added to our experience. Highly recommend this place
… moreBreanna Mcilhaney-Fisher
My husband and I celebrated our 2 year wedding anniversary on 4/11. I mentioned in the notes when I reserved our table online that we were celebrating. The hostess took us to a room that was just for us! The table was decorated. The food, service, atmosphere was above and beyond. The manager even came up to us, which doesn’t happen often at restaurants. Thank you so much for a wonderful experience!
… morePaige Shiffler
My boyfriend took me here on Valentines’ Day and it was a blast. They were absolutely slammed with walk-ins on top of their 200+ reservations for the night, and still managed to seat us within 15 minutes of our reservation time. Our server, Haley, was super sweet and personable and provided swift service. We had a great time and enjoyed our meals, and got dessert even though we were stuffed lol. Their key lime pie was a highlight for me! My boyfriend sent me into the bathroom to check for gorillas and I’m pleased to say there were no gorillas present. They wouldn’t match the nautical theme anyway.
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