McDonald’s

  3.7 – 3,364 reviews   • Fast food restaurant

Social Profile:

McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Classic, long-running fast-food chain known for its burgers & fries.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery McDonald's 77327

Menu Photos

Order and Reservations

Order: Order online

mcdonalds.com

Photo Gallery

Related Web Results

Fast Food in Cleveland, TX at 441 W Southline | McDonald’s

Looking for Fast food near you? Visit McDonald’s in Cleveland, TX at 441 W Southline, for breakfast, burgers, fries, and more, or order online!

McDonald’s | Cleveland TX – Facebook

Giving back to the Greater Houston community is at the heart of everything we do at McDonald’s. We’re proud to make a difference for the people we serve.

McDonald’s Locations: Fast Food Restaurants Near Me

Find the nearest McDonald’s drive thrus, store hours and services. McDonald’s location page connects you to a restaurant near you quickly and easily!

Reviews

Steve Wylie
Fairly new. Very clean, modern, order kiosks, and tap pay at the kiosk which is awesome. The usual tasty
… more
Jennifer Hinson
I stopped in the drive thru to order a homestyle burger on a Tuesday night. Within a minute, the gentleman came on the voice box and asked to take my order.
“Yes, I’d like a homestyle burger with cheese with extra extra extra pickles. Like, I want pickles on every layer.” He chuckled, added my homestyle burger and put a note “special request.”

Got to 1st window to pay, then 2nd window to get my food. As soon as I opened up my burger, I laughed out loud. The dude literally put 27 pickles on my burger! They were EVERYWHERE! Rock on, my dude! Thank you!! Fries were hot. All the employees were pleasant and gave me warm smiles. You can tell they really love working there.

Thanks Mickey Ds!
… more
OBEY DENNY
Went through drive thru, got told to go to curbside. Waited an additional 30 minutes to get 2 breakfast sandwiches. Had to call store to be able to get my food. Takes less time to drive to the new splendora location and back than to get food here
… more
Adreanna Guess
I have ordered a chocolate shake and both times they tasted like they had rotten milk. I’ve had to throw away two large chocolate shakes.
… more
Jez
Today is Labor Day—a perfect time to recognize and appreciate the hardworking night team at this McDonald’s

This is my second time visiting between 1 AM and 3 AM, and I have to give a special shoutout to the two night shift employees—both African American—who consistently go above and beyond. They are hands down the friendliest and most professional McDonald’s staff I’ve ever encountered.

They always greet me with kindness, serve the food with care, and ensure everything is hot and fresh. Honestly, the food quality during the night shift has been noticeably better than what I’ve experienced during the day.

As someone who works night shifts, I know how exhausting late hours can be. It’s not easy—and that’s why I truly admire and appreciate their positive attitude and dedication.

These employees deserve recognition and a raise for their excellent customer service. Every visit has been a five-star experience. Thank you both for what you do.
… more
Rosa V
Make sure to check the bag before you drive off. They are notorious for giving you the wrong order or missing something from your order. Other then that the food is always fresh. The staff is nice.
… more
Larissa Hernandez Diaz
Brought my son one morning for breakfast and to play in the playground he was happy and fine and playing and after we went home like nothing and my son doesn’t go to daycare at all and the only public playground he has been to is this one here in Cleveland my son now has Hand Foot and Mouth Disease all over his feet face arms hands and legs I went to the hospital and they confirmed so parents please be very cautious of your child if you let them play on the playground I’ve brought my son multiple times and nothing like this has ever happened before so I didn’t think anything of it and now my sons is crying and itchy all over and full of blisters parents please be careful and aware of your littles at the playground and McDonald’s yall need to clean that playground daily because a lot of babies are at risk of getting sick because they are just wanting to play innocently and be kids
… more
Mrs. Que
I don’t care that you keep deleting this. My story will be heard!!!

This McDonald’s at 441 W Southline, Cleveland, TX is by far the worst I’ve ever dealt with. As an Uber Eats driver, I’ve been mistreated at this location multiple times, but on August 23, 2025, around the evening hours it was the worst.

I came in with another DoorDash driver and we stood there 8–10 minutes with no acknowledgment at all. Employees saw us, looked right at us, and still ignored us while laughing and talking in groups. I saw multiple delivery orders already bagged and ready, but no one said a word to us. I even had to message my customer to apologize because the staff refused to give any update.

Finally, one worker smirked and brought another over with a fake smile, like they were trying to intimidate me instead of just doing their job. Only then were we told our orders had been sitting there the whole time. That’s ridiculous. That’s insane. For me to have to raise my voice just to be acknowledged shows how dismissive they are toward delivery drivers.

This is a pattern at this location. On past visits, I’ve been ignored, laughed at, and left waiting until someone cleaning tables stepped in to help me. Meanwhile, they quickly acknowledge walk-in customers, hand them their food, and turn their backs on drivers like we don’t matter.

Delivery drivers are also customers — we represent the paying customer when we pick up orders. Treating us like we’re invisible hurts customers, hurts McDonald’s, and hurts the partnership with Uber Eats and DoorDash.

Delete this review all you want — I will still keep reporting this to the Better Business Bureau.

Another incident.

Reported to Uber Eats for repeated rudeness

This review is directed at the female employee who worked the overnight shift on November 4 around 2:47 AM. You know exactly who you are a light-complexioned Black woman, short finger-wave hair, long eyelashes, and heavyset build.

I was picking up an Uber Eats order when the customer asked me to request ketchup. When I politely asked you for it, you rolled your eyes, shook your head, and shut the door in my face. That is completely unprofessional.

This is the third time I’ve been disrespected at this same McDonald’s. I’ve always stayed calm and professional, but enough is enough. I’ve already reported this incident to Uber Eats, and I strongly believe they should reconsider doing business with this location until the staff can treat delivery partners and customers with respect.

Delivery drivers are not your enemies we’re your partners. Please do better. I will be reporting this to better business bureau.
… more
Brett Roberts
I normally work all over in North Houston and the greater areas along 59 and never in my life have I received food that was literally a hockey puck, hot and spicy flat with the sauce, coming out from all sides, coating the entire top and bottom of the bun.
Double cheeseburger plane completely flat, which I don’t understand why it’s flat what are you guys doing pressing all the food before you actually put it out?

Management is quick to fix the mistake but when the mistakes keep happening, that’s the actual problem and they don’t really want to retrain anyone do they. Do better McDonald’s Cleveland.
… more
notcassie12
This is purely a review on Corey the cashier that was on shift 12/3/25 at 6pm. That young man is holding the whole operation together. Very calm and kind amidst his coworkers sabotaging themselves on getting orders completed. The curbside/pickup system is a mess. But Corey took the time to help even though it wasn’t his mess to deal with.
… more
… View more

Leave a Comment