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✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
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Welcome to your Houston Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.
Fast-food chain serving chicken sandwiches & nuggets along with salads & sides.
Address and Contact Information
Address: 13240 Northwest Fwy, Houston, TX 77040
Phone: (713) 462-7698
Website: https://www.chick-fil-a.com/locations/tx/northwest-crossing?utm_source=google&utm_medium=gmb
Menu Photos
Order and Reservations
Order: Order online
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Reviews
Tammy Lee
my husband ordered and we didn’t get the right Mac was confused why it had someone else’s name we had already drove off , on the freeway at this point. we both tried it and it was taste straight like plastic it was DEFINITELY reheated .absolutely disgusting!!!!!!!!!!!
… moreTyann.M Marie956
I ordered 12 chicken nuggets meal the mac and cheese is nasty as hell the chicken have the tendons in it the fries were way too salty I couldn’t even eat it what’s a mac and cheese on the side as well as a number one I am pissed I spend $30 right now and I haven’t even ate today
… moreJenny Maddox
Wow. I am shocked. My Cobb was ridiculous. The meat was all breading. And the salad mix was all romaine heal. Maybe some people like the hard white end of a head of lettuce… but not me.
… moreMichele Uong
The moment we walked in to this location we were treated like family. My husband and I were dealing with two overtired and hungry toddlers and I was also getting back to back calls work calls at the same time. I have never felt so welcomed by the staff of a CFA. I am so grateful for the high chair, fun hats, place mats and toy cows that showed up at our table without even having to ask. I will say I feel like CFA chicken quality overall has changed and is not as desirable. However, not at this location. The food they are serving is the best CFA quality I’ve had in a while. I only wish our location operated like this one. Great job guys, you made our day.
… moreSundra Deleon
One of the many beautiful things about being alive sometimes is feeling someone’s warmth through their smile. The staff was friendly but the people coming to your table and checking on you as a dine-in customer was some of the best customer service I’ve seen in a while. Oscar and Samantha were all smiles from the time that I walked in and dined in to the time we walked out. Great job at being the face of Chick-fil-A. I will put this place in my favorites and will be back. The playground was clean and didn’t smell like feet or children. Lol, huge plus in my book. The tables were clean. The flowers were fresh. Nobody is soliciting outside near the customer cars. Overall a great visit.
* FYI I’m not a fan of fast food but my kids are.
… more* FYI I’m not a fan of fast food but my kids are.
Dr. McCoy
This location has superior service. Emily and Oscar were all stars amongst by experience and I definitely feel like this location has the potential to stay open for centuries due to the customer service alone. They can sell me a salt packet and I’ll be happy.
Great job you guys seriously. I ordered a catering order for roughly 12 people.
… moreGreat job you guys seriously. I ordered a catering order for roughly 12 people.
Michelle Knight
First time here at this restaurant. The employees are nice. Food is good as always. Love Cobbe salad! SAMANTHA and OSCAR went above and beyond with helping us out and making us comfortable. THANK YOU!
… moreMiss Spunky
I’m not a person to complain, but today I had the worst eating experience at Chick-fil-A. I ordered a spicy cool wrap, and half of it was filled with clumps of dirt. As I got partially through the 2nd half, my mouth began to feel gritty and attached is what I discovered. Needless to say I’m disgusted and disappointed.
… moreCindy Rizzato
OMG the manager Mehret was SO NICE!!! Long story but I had an issue and that man ran circles to make me happy. Wish all Chick-fil-a locations were this amazing!
… moreKayla Moore
As someone that loves Chick-fil-A, this particular experience at this location was absolutely despicable. Imagine placing an online group pickup order for dinner, and then receiving everything wrong.
We placed an order that was a total of about 35$ give or take, and placed it for pickup. When we arrived at the location, not only was the order NOT ready for pickup, they didn’t even start it. I had also ordered my birthday gift of my shake, but when I didn’t receive it, the person told me that I would only get an ice cream, even though I verified with my Chick-fil-A app that I had claimed a shake not ice cream. The person was somewhat rude and dismissive and didn’t feel like they wanted to help. The order, not being ready had to be prepared and they told us to park in the pickup spots. The manager then came out and gave us a hard time and only 3 drinks in his hand. He gave us our drinks and then told us that was it. We had to tell him over and over that we didn’t receive any of our food. He had such bad customer service that we had to continually prove to him we had no food and have been waiting for over 30 minutes. At this point he even asked us to go back into the line and wait again. Being upset, we told that was unacceptable and he said he would bring the food out to us. After another 15 minutes of wait, they brought the food, but everything in the bag was still wrong, and if I hadn’t checked the bag in the parking lot, we would have left with less than what we paid for, and with bad customer service. We had to AGAIN provide proof of our order to finally get what we paid for, and all without saying that there wasn’t even an apology for the mistake, or even a traditional “my pleasure”. If I were to say that I was gonna order again from this location, definitely know that I’m probably starving, but aside from that, this has set a terrible precedent for all Chick-fil-A experiences. Definitely a “bad taste” in my mouth. And there wasn’t even any consolation as well.
… moreWe placed an order that was a total of about 35$ give or take, and placed it for pickup. When we arrived at the location, not only was the order NOT ready for pickup, they didn’t even start it. I had also ordered my birthday gift of my shake, but when I didn’t receive it, the person told me that I would only get an ice cream, even though I verified with my Chick-fil-A app that I had claimed a shake not ice cream. The person was somewhat rude and dismissive and didn’t feel like they wanted to help. The order, not being ready had to be prepared and they told us to park in the pickup spots. The manager then came out and gave us a hard time and only 3 drinks in his hand. He gave us our drinks and then told us that was it. We had to tell him over and over that we didn’t receive any of our food. He had such bad customer service that we had to continually prove to him we had no food and have been waiting for over 30 minutes. At this point he even asked us to go back into the line and wait again. Being upset, we told that was unacceptable and he said he would bring the food out to us. After another 15 minutes of wait, they brought the food, but everything in the bag was still wrong, and if I hadn’t checked the bag in the parking lot, we would have left with less than what we paid for, and with bad customer service. We had to AGAIN provide proof of our order to finally get what we paid for, and all without saying that there wasn’t even an apology for the mistake, or even a traditional “my pleasure”. If I were to say that I was gonna order again from this location, definitely know that I’m probably starving, but aside from that, this has set a terrible precedent for all Chick-fil-A experiences. Definitely a “bad taste” in my mouth. And there wasn’t even any consolation as well.