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Come on in, stay awhile at our welcoming Starbucks coffeehouse in Antioch. Savor brewed coffee, tea, espresso, Cold Brew, Refreshers, and seasonal favorites, alongside quality breakfast and lunch sandwiches, wraps, egg bites, and a variety of pastries and bakery favorites. Take a moment to relax with comfortable seating and free WiFi. Explore the menu and order ahead in the Starbucks app or on our website. Plus, join Starbucks® Rewards to earn Stars toward free drinks and food, receive personalized offers, and enjoy exclusive member benefits. Since 1971, Starbucks Coffee Company has been dedicated to ethically sourcing and roasting highquality arabica coffee, bringing the Starbucks Experience to life in every cup.
Welcoming coffeehouse with handcrafted coffee, espresso & tea, plus breakfast, lunch & pastries.
Address and Contact Information
Address: 560 W Il Rte 173, Antioch, IL 60002
Phone: (224) 267-2083
Website: https://www.starbucks.com/store-locator/store/1028945
Order and Reservations
Order: Order online
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Last Updates
Reviews
J M
I’ve come to this location a handful of times over the past month since moving to the area. I’m shocked at how rude the middle aged woman with short gray hair who works the drive thru is. Every time I get her she makes an off color remark or just seems crazy. I’ve always tipped the staff except for today. Today, when I ordered my coffee she said through the microphone in a rude tone, “oh, it’s you.” What??? I’m just trying to get a coffee not have someone go out of their way to be rude to me on a beautiful Sunday morning. Needless to say, I will not be back. There are sooo many other places in the neighborhood with excellent customer service.
… morebig fan of coffee
This Starbucks is definitely one of the quietest ones I’ve been to, in a really good way. Staff is more than amazing, kind and really friendly. Also it’s clean and neat, I am definitely going back when in the area!
… moreKaren C
I ordered a hot chocolate today and literally the cup was half empty. That’s not an accident, that’s intentional because they saw it when they put the lid on. ♀️
… moreKatie K
Drink was made wrong – how do you make a menu item with zero customizations wrong? Food was ice cold. Drive thru was a nightmare at 10:30am on a Monday. Employee was extremely unfriendly. No clue how this location has a 4 star rating
… moreLilly Beck
I wanted to give a compliment to the barista Ajara, she was very sweet and nice and made our drinks yummy. She was very understanding when we asked her to remake one of our drinks and she remade it very yummy! She is doing a great job! 🙂
… moreMegan Heffernan
I’m giving 3 stars now…see update at bottom.
As of lately, it seems like my venti drinks are not being filled all the way like they used to be. The staff is super friendly and my drinks always taste great so no complaints there. I pay extra for non dairy so it’s frustrating when my cup is filled only to about 3″ from the top. If I wanted a grande, I’d get a grade. I get that I do light ice, but I’m used to them being filled to about 1.5″ from the top with light ice. Can I ask them to top it off? I’ve seen other reviews saying they won’t if you ask, so I’m not sure.
**update: Starbucks support online told me to ask them to top it off, because it shouldn’t be THAT short with light ice…so I did. The girl got upset at me and told me “well you got light ice so that’s how it is. I’ll top it off this time but next time you have to pay extra”. Girl no offense but I already pay 70 cents extra because I CAN’T have dairy. So, needless to say, I was a bit annoyed at the attitude. The drink tasted weird and I noticed the milk on the bottom was curdled. I threw out the drink. I contacted Starbucks again with a photo of the curdled milk and what happened when I asked for a light top off. They were very helpful and polite and said they would talk to the store. I told them previously I didn’t want any compensation but they gave me a free drink anyway due to the fact that my last drink had curdled milk and wasn’t drinkable. Came in the next morning and the same girl heard my name and immediately asked if I wanted a top off. I told her yes just a bit and she did with no attitude and I went on my way.
I appreciate that the store took my complaint to heart and that even though I told corporate I didn’t need compensation, they gave it to me anyway. Just wish thus store would get back to their usual service and consistency.
… moreAs of lately, it seems like my venti drinks are not being filled all the way like they used to be. The staff is super friendly and my drinks always taste great so no complaints there. I pay extra for non dairy so it’s frustrating when my cup is filled only to about 3″ from the top. If I wanted a grande, I’d get a grade. I get that I do light ice, but I’m used to them being filled to about 1.5″ from the top with light ice. Can I ask them to top it off? I’ve seen other reviews saying they won’t if you ask, so I’m not sure.
**update: Starbucks support online told me to ask them to top it off, because it shouldn’t be THAT short with light ice…so I did. The girl got upset at me and told me “well you got light ice so that’s how it is. I’ll top it off this time but next time you have to pay extra”. Girl no offense but I already pay 70 cents extra because I CAN’T have dairy. So, needless to say, I was a bit annoyed at the attitude. The drink tasted weird and I noticed the milk on the bottom was curdled. I threw out the drink. I contacted Starbucks again with a photo of the curdled milk and what happened when I asked for a light top off. They were very helpful and polite and said they would talk to the store. I told them previously I didn’t want any compensation but they gave me a free drink anyway due to the fact that my last drink had curdled milk and wasn’t drinkable. Came in the next morning and the same girl heard my name and immediately asked if I wanted a top off. I told her yes just a bit and she did with no attitude and I went on my way.
I appreciate that the store took my complaint to heart and that even though I told corporate I didn’t need compensation, they gave it to me anyway. Just wish thus store would get back to their usual service and consistency.
Boerman Family
The drive through experience was super easy. Got drinks for our 3 hour drive to visit family. Loved the small personal touches on the cups.
… moreGeoff Swanson
I went through the drive through last night and the barista just had his back to me the entire time I was sitting there and wasn’t very friendly.
… moreTheresa Roche
Must be a lot of new workers with no training. This use to be my favorite location! Service continues to drop. Getting tired of sending orders back and holding up an already long line. This time i ordered 2 grande carmel ribbon crunch with shot, had to send them back because no shot and just didn’t want to wait anymore because it seems as though we were bothering them…as u can see, we recieved talls with shots but no crunch…they can keep thier money. We will be finding a new location and will keep looking at reviews here to see if they improve in the future.
… moreDylan Krug
Teddy and Mark are absolutely the most pleasant, beautiful and wonderful Starbucks employees I have ever met, those two give the best customer service as well as make my family feel welcome in the atmosphere. The world is a better place with those two! As a general manager of a corporation I have never met such amazing people! If they haven’t got a raise lately please take care of them.
Signed, The Krug Family <3
… moreSigned, The Krug Family <3