Fatimah Mohamed
We don’t come to Chick fill a as much since the ingredients in their food are garbage, but every once in a while when we want to feel gross, we partake. The food is of course delicious (they should make their chicken tortilla soup a year round item… Yum!). Often times it’s hard to find a clean table, but as soon as you sit down, you don’t even have to ask and someone comes to wipe it. This is Chick fil A, so the staff is as nice and kind as can be. I just wish they used better ingredients so I could eat there and not feel sick afterwards.
… moreCourtney Christian
Never got bad food from chick fil a, an incorrect drink but never bad food. Chicken biscuits were great but the hashbrowns not so much. Saturated in oil and soggy as can be!
… moreKendra D
Worst service the past few days here. The staff is terrible inapt and they hire young twerps that don’t know basic information like pricing etc. I had to repeat the order several times or just waiting to get my order when the lane was open no cars and store was just opened. The staff needs retraining or better employees. I called day before to order their jugs of ice tea and lemonade for a birthday party. I asked the girl she didn’t know the pricing expiration etc then after five minutes she says 10 a piece. So we had to pay 10 a piece last night now today a different price. Next day I go to order several of them and confirm pricing then they tell me one is 6 and the others 12. The girl told me they throw them out every night and then proceeds there good for a couple days: I talked to a young assistant manager ( Alex) she didn’t care and was just like the lady at the drive through. This wasn’t a good expierence hire better staff not high school college twerps with bad customer service skills. I asked where the store manager was she was the store manager but told me she’s an assistant when I asked for store manager. I was told Nathan is the general store manager and will be in Monday, but idk what time he comes he he just shows up when he wants to. lol This girl Alex shouldn’t not be a manager. Kids love the food the customer service is the issue!
… moreC C
One of the best Chick-fil-A experiences: the manager, together with his little kids, welcomed us at the door and even opened it for us. I was there with my son as well, and that warm gesture made the visit feel truly personal. Great food, spotless service, and hospitality that goes above and beyond!
… moreK. C-S
Food cost too much for restaurants to be giving you food that is not fresh.
I ordered a Cobb Salad and the lettuce was so wilted at the bottom.
… moreJennifer Carcamo
I’m so disappointed. I stopped by to pick up lunch before I went in to work and I grabbed two salads one for me and one for my coworker. When I went to go eat my salad I flipped it over to shake it I noticed all the lettuce was old, withered, and slimy. It’s not edible. I checked the other salad and it wasn’t as bad, but still old and withered. I tried to call the store to let them know what happened, but when I called their number I was routed to a customer service line where they said all they could do is pass the information along. They did nothing to help me. Both salads went into the trash.
… morealyssa villalobos
I ordered 3 chicken sandwich meals in the drive through and discovered they forgot my fries for one of my meals. I went inside to show a cashier and there was only one person talking an order while multiple people were standing around laughing and talking. Once i finally told the cashier about my fries, he told me to give him a second and to wait to the side. I waited 15 minutes for one medium fry and everyone working was standing around talking and laughing the entire time. There were 3/4 people waiting for things in their order. My food was fine but to wait 15 minutes for one fry is ridiculous.
… moreSONNIE
My breakfast was done differently, and I like it. I ordered a grilled chicken & egg with pepper jack cheese sandwich. OMG….not what I was expecting. Full of flavor. Right amount of spice, not too much. Reasonable portion. The price was appropriate. Piping hot and filling. I will be back. The service was fast. The server was professional. No long waits, considering the time of day I visited.
… morealexandra gomez
⭐⭐⭐⭐⭐ 5/5 Stars
This Chick-fil-A location is fantastic! Definitely one of the most kid-friendly fast food spots in Orland Park.
Kid-Friendly & Play Area:
• Clean and well-maintained play area—perfect for kids around ages 2-7. A great spot for little ones to burn off some energy while you enjoy your meal.
• The family-friendly atmosphere makes it an easy choice for parents with young kids.
Food & Must-Try Items:
• The Chicken Cobb Salad with Avocado Ranch dressing is my go-to—so fresh and flavorful!
• My daughter loves the chicken strips and, of course, the waffle fries—a classic.
• The strawberry lemonade is a must! It’s not too sweet, perfectly refreshing, and if you love strawberries like we do, you’ll be hooked.
• Dipping sauces? Highly recommend:
• Ranch (classic and creamy)
• Zesty Buffalo (perfect balance of heat and flavor)
• Classic ketchup (for those waffle fries, of course!)
Service & Atmosphere:
• Always busy, whether you’re in the drive-thru or dining in, but the staff is incredibly efficient, and the turnaround is quick.
• Top-notch customer service. A staff member is usually walking around checking in, offering refills, extra sauces, or anything else you need.
• It truly feels like you’re getting restaurant-level service at a fast food place. The employees are friendly, genuine, and go the extra mile.
Final Verdict:
If you want great food, excellent service, and a family-friendly atmosphere, this Chick-fil-A is a must-visit.
⭐⭐⭐⭐⭐ Highly recommend!
… moreDanielle
The spicy grilled chicken sandwich was not really spicy but it was decent- better than the grilled chicken sandwich at Portillos and Wendy’s. The bun could have been fresher. The fries need salt but they hit when you dip them in the Chick-Fil-A sauce. The mac and cheese reminds me of the GFS ( Gordon Food Services) brand which is good for what it is.
… more