

Boisterous Australian-themed chain serving steaks, seafood & other hearty steakhouse fare.
Hours
| Monday | 11 AM–10 PM |
| Tuesday | 11 AM–10 PM |
| Wednesday | 11 AM–10 PM |
| Thursday | 11 AM–10 PM |
| Friday | 11 AM–11 PM |
| Saturday | 11 AM–11 PM |
| Sunday | 11 AM–10 PM |
Address and Contact Information
Address: 140 N State Rd 434, Altamonte Springs, FL 32714
Phone: (407) 862-1050
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
Related Web Results
Outback Steakhouse in Altamonte Springs FL
Altamonte Springs, FL – Order Online – Outback Steakhouse
Altamonte Springs FL, Updated for 2025 – Outback Steakhouse Menu
Reviews
I will say, we did not receive the double chocolate cake. Also, we did not receive the dip for the Aussie fries.
The take out person was awesome. He demonstrated a great attitude and is an asset to this location and company. I should have checked everything before I left, however, again, it was kind of crazy.
I would like a refund for the chocolate cake.
Thanks.
Earlier that day, I called the restaurant twice—once in the morning and again in the afternoon—to inquire about wait times and reservations for the evening. On both occasions, the host on duty clearly stated there was no wait line and no reservation list in place. I made a mental note of this because Valentine’s Day typically requires heightened logistical coordination.
Later that evening, between 8:30 and 9:00 p.m., my husband and I decided to dine in. Upon arrival, there were two young hosts at the stand: a blonde young lady and a young man. I can confirm the blonde host was the same individual I had spoken with earlier that day. We were informed that the wait time would now be 20–40 minutes and were instructed to take a seat.
Under normal circumstances, a fluctuating wait time on a holiday is understandable. However, what followed demonstrated a concerning lack of procedural consistency and professionalism.
Approximately five minutes after we were seated in the waiting area, two young guests—around the hosts’ age—entered the restaurant. The male host greeted one of them in a notably familiar manner, including what appeared to be a casual high-five. Within moments, they were seated immediately.
My husband approached the host stand to inquire why guests who arrived after us were seated first. The explanation given was that they “had reservations and called in earlier.”
This directly contradicts the information I was provided twice earlier that same day—that there was no wait list and no reservation list. If reservations were in fact being accepted, that should have been transparently communicated. If they were not, then preferential seating was exercised without regard for fairness or guest experience.
As a guest—particularly being four months pregnant and experiencing significant nausea—being asked to wait 20–40 minutes while witnessing apparent favoritism was not only uncomfortable but unprofessional. Hospitality is built on equitable treatment, operational clarity, and guest trust. When those pillars collapse, the entire dining experience is compromised before the first plate even reaches the table.
Outback Steakhouse has strong brand recognition and the potential to deliver a reliable dining experience. However, potential is undermined when front-of-house management lacks consistency, communication discipline, and service standards. Valentine’s Day is not a surprise event—it is a predictable high-volume service day that requires competent oversight.
Customer service is not simply about being polite; it is about fairness, transparency, and professionalism. Unfortunately, on this visit, those fundamentals were absent.
Everyone was attentive and friendly. Constantly checking for refills and seeing how our food was. Had a slight issue with the steak and it was fixed immediately no questions asked.