Zee Munawwarah
I had an awful experience with one of the staff members here. All I asked was when my order would be ready, and instead of a simple response, she got extremely frustrated and went off about being the only person cooking, telling me her whole story. It was honestly the worst customer service I’ve ever experienced! She the only black lady that worked upfront and I really don’t understand why she had to react that way.
… morejan achenbach
Fries were hot and crisp. Fish sandwich was a nice alternative to a burger.
… moreJessica Arnold
I love this new Wendy’s at the Philadelphia Premium Outlet! So happy to have a new option in the food court, and the food is always fast and fresh! Bonus: Mall employees get 10% off!
… moreJeanie Golda
I ordered chicken nuggets and this is what I get a whole feather gross.
Wendy’s in Pottstown, Pa
… moreGrant Taboga
Horrible Wendy’s location. We ordered door dash and they only sent our drinks from the combos we ordered than I tried calling this location and their phone is turned off.
… moreRose Bishop
Absolutely terrible service. Both the cashier and manager were very rude and didn’t make eye contact or acknowledge us. We bought two drinks and she just walked away and the manager ignored us. She had to get cups from the back but she didn’t explain or even give them to us. She simply stacked them up and walked away. We had to ask the manager twice to get the cups. Can’t imagine what service people who got food had. Not eating here again. Everyone in line said the same thing as us.
… moreBrett Forsythe
It was clean and the service was pleasant. Food was out in a reasonable amount of time. Priced right and yummy.
… moreJack TMC
Food was absolutely delicious and staff were friendly and allowed other family members to use refillable cups. Location was alright as it was a food court in fairness.
… moreBrian Mocey
Orders twice from here through DoorDash. Both times order was wrong. The first time, the delivery driver had to wait at the store a half hour and when I finally got my order is was wrong and smashed. The most recent time I was told this particular store “doesn’t have Jr Bacon Cheeseburgers” and didn’t have unsweetened iced tea (even though I ordered sweet). Will not be ordering from this Wendy’s ever again.
… moresteven witman
Ordered a #2 baconator. The description on the Wendy’s website for this sandwich reads as follows: “ A half-pound* of fresh British beef, American cheese, 6 pieces of crispy Applewood smoked bacon, ketchup, and mayo. Carnivores rejoice!” I confronted the cashier and showed her my sandwich which had one patty and one and a half slices of bacon. I asked why I didn’t have two patty’s and more bacon and she replied: “if I wanted like the picture, you have to ask for it that way”. And sent me on my way.
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