Eimy Bonilla
I come to this location daily, drive thru and in store. My order is always made correctly, cooked well and coffee is made to perfection. I’ve never had any issues here.
… moreCierra Barnes
Im usually very understanding and do not like giving bad reviews… however I must leave this review. I come here faithfully, the staff are usually very nice and professional I never really have any issues when it comes to those kinds of things… however I am very frustrated with this particular location because as I’ve stated I come to this location almost every single day and get the same thing everytime (a medium strawberry dragonfruit refresher with lemonade and cold foam) for some odd reason every time I come to this location my total is a different price everytime.. when I bring it up to the employees attentions questioning why my total is different than what I paid “yesterday” and or if there was a price increase in the menu and the answer is always I dont know and a shoulder shrug… i then bring it to the managers attention and his response is someone probably rung my order up wrong the last time which shows that your staff does not know their job… but cool I get it one or two times is okay but I’ve been to this location more than 10x and it’s always a different price, he also tries to argue me down and try’s to tell me what I come and order on a day to day basis instead of trying to get to the bottom of and accommodate why my total is a different price each time. It is very frustrating as a loyal customer… it’s not about the money however about the principle of the situation when someone knows their order to a tea and pay a set price they expect that when they come and not an idc attitude.
… moreBechet John L
Not having the best day, but the attendant in the drive in put a smile on my face, with his cheerful attitude. Have a great day! And thanks.
… moreShaynna White
They have horrible attitudes at the drive thru. I go there everyday and order the same thing but today they decided to get smart with me. I won’t be going back.
… moreHunny Be!
Hello Hunny Bees!!! It’s your girl Hunny again giving a review of another local small business.
I order the iced caramel latte with almond milk liquid sugars Everyday from here!! This joint right here Slaps!!!! I love it head on over. They never disappoint!! Neowwwww….
This is Sippin Tea with Hunny Be!!
… moreMichael Borris
This is the last time I frequent this place. I did get the donuts in the evening. However if you’re selling donuts, you should never sell hard, stale, crusty donuts. Especially giving poor service like i’m inconveniencing you because you don’t feel like explaining what donuts you have to the drive thru customers. The variety was poor as well. This picture is what i got after I got home and opened the box. What a joke. Not even edible or visually appealing.
… moreMaribel Amaya
Terrible service, bad attitudes, lazy, refuse to do their job. Six people working, all ignoring customers also I order Cappuccino Blast and they overcharge 1.09 for the whip , i just order because was the most close to me
… moreRon Lee
I would like to think the employee for doing the right thing but to argue about a drink a customer didn’t like and at first refusing to take the drink back or giving us a refund is a first for me. I have been to many Dunkin donuts in the Maryland DC area and I have never been so irate to the way me and my wife were treated. The nerve of the employee telling us do we want the drink back that my wife clearly didn’t want. People make mistakes when they order and they shouldn’t have to pay the price for a drink that they can’t handle, especially a spicy drink that we had no idea it was spicy. Please do better, I love Dunkin donuts and we just found out about this new location around our area.
… moreLauren W.
Really very shocked at how efficient it was to come and grab coffee and breakfast sandwiches at 9 AM on a weekday. I was fully expecting to wait in the drive-through line for several minutes without any service. Assuming it was going to be slow. However, I was in and out of that drive-through line in less than five minutes, which I think is really good for an establishment that was as busy as they were churning through all of the customers.
… moreJessica
So thankful for this location providing an excellent customer service experience. I called four different Dunkin’s before reaching this location. I called the store yesterday morning trying to track down a new blinged out tumbler that Dunkin released, which I just knew would sell out quickly as it would be sold at limited locations. To my surprise the staff member who answered the call stated that there was only one more left. When I asked if they would hold it for me they said sure. I gave them my name and upon my arrival the staff member I spoke to remembered me and went to the back to grab my cup. The staff member mentioned they had just put them out yesterday on Tuesday and by the next day there was only one left, which is the one I was able to get a hold of. Talk about a Merry Christmas to me. A big thank you to the Dunkin’ staff for your AMAZING customer service, you guys rock! This lady runs on Dunkin’ and will make sure to come to this location more often.
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