Counter-serve chain offering pizza with lots of toppings in original or thinner-crust versions.
Hours
| Tuesday | 10 AM–11 PM |
| Wednesday | 10 AM–11 PM |
| Thursday | 10 AM–11 PM |
| Friday | 10 AM–11 PM |
| Saturday | 10 AM–11 PM |
| Sunday | 10 AM–11 PM |
| Monday | 10 AM–11 PM |
Address and Contact Information
Address: 701 W White St # 3, Anna, TX 75409
Phone: (972) 924-3900
Website: https://mrjims.pizza/138.cfm
Photo Gallery
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Reviews
I Ordered the Mr. Jim’s Special and added Italian sausage to it with the parmesan crust and got the garlic sauce, ranch and some red pepper flakes and a Root beer for delivery.
Long story short I have never devoured an entire pizza like that crust and all.
There wasn’t a morsel left in the box or a sip of soda left.
I’m ashamed of myself but I’m damn proud of Jim and them folks working at the Anna location.
One of the best pizzas of my life
Don’t expect great service or your order to even be correct. Just go to the pizza joint literally 25 yards away…save time and money! Let’s see, out of 5 orders from this place only 2 have been correct. Yes you read that correctly…60% fail rate! This is the worst one yet. Previously orders missing drinks I had to go back for the inconvenience but oh well thankfully they are 5 min away. Then missing a topping…ok a let down but still not what I ordered. Now adding a mountain of a disgusting topping that was no where on the order (or a modification of). Thankfully this wasn’t a food allergy situation and can be picked off but the attention to detail is severely lacking at this place.
Now let’s talk about resolutions. I am not one to cause a commotion or go over the top biting someone’s head off as mistakes happen, I get it, but my luck with this place is worse than my odds in Vegas. Every time I have informed them of the error within minutes, only to get possibly the most lack luster “oh uh sorry…” apology ever, with no care in the world of the situation. I’ve had better apologies from inanimate objects. No offers of “hey here’s a discount for next time” or “let’s remake that for you” or anything. Extremely disappointing. Used to be an alright place for a decently good slice but has been diminishing quickly over time. Sad when there are so many other options within just a mile.
I gave them another chance. Once again, my order had not been delivered for over an hour. I called them and asked about it. The person who answered said it was delivered, but I said it wasn’t. We have a camera with no footage of the delivery. The guy that answered was condescending, and adamant the order was delivered. He proceeded to ask me to check my neighbors’ houses, which was unprofessional. I already told him there was no footage. After 5 minutes of debating, the guy apologized and said he would make new pizzas and deliver them ASAP and that a refund will be issued by the GM. I would just need to call to get the refund. I called twice. The GM was non-existent. I finally spoke to her, and she said she would refund the money. That was over a week ago, but still no refund. We did receive the 2nd batch of pizzas, but here are pictures of how they looked when we opened the boxes. I am thoroughly disappointed in the lack of care and customer service. There’s too much competition out there to be repugnant.