Keali Jo French
I like that you can type in your order in the drive thru – you don’t have to talk to anyone until it comes time to pay. Foods good – never had a bad sandwich. Overall, decent.
… moreKevin Millikan
The girls were very efficient and took care of our basketball team in short order. Sandwiches were great.
… moreKylee Dietz
Drive thru guy was not understanding that I already put a soda in my order at the drive thru. Made me pay for another one even though he forgot to give me the one I already ordered and paid for. He also gave it to me halfway full. Will not be going back.
… moreTaylor Adams
The customers service the staff provided was excellent. They were very professional, polite and friendly! I enjoyed great food in a great environment!
… moreCasey Lundberg
The worst subway experience I’ve had in decades. Two sandwiches ordered via the drive thru, one sandwich came out just meat and cheese, none of the toppings. The second came out with wrong toppings, and it was very poorly made. The cashier and additional worker could not count change correctly.
When I returned to the store I was met with attitude, and more incompetence. I was refused a refund, and given two new sandwiches, one of which was also incorrect. (I was told I would be refunded via the manager, the next day)
The manager was supposed to call me the next day, and didn’t – when I called him, he get disrespectful and rude, because he was offended I spoke of a poor experience, all because his daughter was one of the workers, and couldn’t get it in his tiny head that this does not change the the negative experience I had, and started to get angry and combative.
Please, utilize any other subway in town.
And to the angry dude – This is a teaching moment for you, regardless of the employees being your blood or not.
Corporate has also been contacted.
… moreLa’Braux Williams
Glad l got a chance to stop by to see the manager Barb and her staff been wanting to get here since she moved from gateway subway to 53rd and O st the Philly sandwich was hot and freshly made bread the bain looked great nice and clean and freshly cut veggies. I will be back again soon!!!!
… moreVanessa Funk
First my bf ordered a footlong Flatbread and Kadi filled it the wrong way (hamburger, instead of hotdog) so it was almost impossible to fold. When she did try to fold it, half the meat fell out into the cups of ingredients below. Which she then picked up and shoved back in. Then I ordered a 31, a cheesy garlic steak, she put meat and cheese on it and then acted like that was all that was on it. Didn’t put the garlic aoli, Crunch bit, or cheesy sauce. Until I asked her “well what else is on a 31?” then she started looking around like it’s not written right in front of her on the divider. Overall felt like she wasn’t knowledgeable on how to make any of the sandwiches
… moreR Pacheco
Thank you for all your suggestions and the way you like your sandwich, you want us to enjoy it the same. Thank you for everything. You two girls are pretty awesome. Love the customer service.
… moreLacie Brennan
$50 for 3 people to eat a meal!? The quality has gone down significantly
… moreDan Pederson
I have ordered thru the mobile app and when I arrived, my order had not been started. Not going to ding them for that since this is consistant with all subways I visit. In store customers are always first to be helped. I have read about rude employees at all subway locations, I did not experience rudeness. Suppose being polite to people, they respond with politeness. I did also let the girl know I was not in a hurry, she was doing the best she could with how busy it was. I still had my order made without real delay and it was correct. I am sure the experience might of been different if I flew off the handle or decided to get snarky. Overall I get to Lincoln a few times a month and will continue mobile orders to this store.
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