


Fast-food chain serving chicken sandwiches & nuggets along with salads & sides.
Address and Contact Information
Address: 4801 Stelton Rd, South Plainfield, NJ 07080
Phone: (908) 315-3225
Menu Photos
Photo Gallery
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South Plainfield – Chick-fil-A
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Reviews
What makes special is Sheba also her energy ,and very grateful what all stuff did for us
Last week, I brought my friend who has fallen on rough times. He has strong ADHD and is not well-dressed, yet the staff very patiently explained the menu and gave him the same high level of service and friendliness that I’ve always received! A+ to this Chick-fil-A!
I placed an online order that clearly stated Drive-Thru Pickup, but when I arrived, I was suddenly told it was a mobile order instead. No one informed me of this in advance, and there was no explanation for the discrepancy.
It was very cold and windy, and I expected a quick pickup. Instead, I was forced to wait nearly 15 extra minutes. Even worse, the system already showed my order as “Ready”, yet I still had to stand inside the store for almost 10 minutes before finally getting it.
I showed my order confirmation screenshot that explicitly said Drive-Thru, but a female manager wearing glasses arrogantly insisted that my order was mobile pickup. Rather than helping, she blamed me, nitpicking that my name wasn’t written clearly and acting as if this whole situation was my fault.
Between the confusing system, wasted time, and the manager’s dismissive and arrogant attitude, this was a very frustrating experience. I expected much better.
My previous experience with this location during breakfast was waiting 20 minutes at the drive through with only one car in front. They refused to serve anyone behind the waiting customer while they resolved the issue. People had enough and many drove off before being served.
The worst part is that they gave me a regular lemonade. Not sure where they found the employees but I’m sure anyone could do better
When I went in person last week, I noticed that every employee was black except for one. Where’s the “diversity”? I thought that was “our greatest strength”? I’m willing to bet it’s not just a coincidence…
Why is it that every restaurant I visit that’s prominently black-staffed so horrendously slow when it comes to speed and efficiency?