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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
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Reviews
Andrii T
I was here with two children. Our order was prepared and brought to us fairly quickly. The staff were polite and pleasant. The food was good quality and the portions were a normal size. I was particularly pleased with the high-quality play area for children. There weren’t many people there for a weekend. After almost an hour of playing, the children didn’t want to leave. Overall, I recommend this place for a snack with children and to spend some time.
… moreJacob Rex
Gotta love a McDonald’s with a playplace! This one is very fun but a single entrance means it can get tricky if kids start getting silly. Not great for very small kids. You have to ask a cashier to unlock the bathrooms for you, but everyone there is super nice
… moreKatieBrian Fjeldheim
My filet o fish was rotten and my fries had no salt. The fanta was perfecto tho. Service took 20 minutes and they were playing the WORST music ive ever heard.
… morebeya jedidi
Went twice this week to let my kid play and eat in the play place on rainy days. The floors and walls look like they are never cleaned, they are covered in old spills and gunk. All they have done to clean this area is barely wipe the tables.. The employees seem nice but sometimes can take a while to receive your food.
… moreMikaela Cheledinas
The manager working this morning took my order and was very rude. I asked the use the bathroom and she snapped at me “you need to order something first.” What a great start to the morning. No hello just a rude employee. Also, I’m using crutches as of right now and the floors being waxed recently made it very difficult for me to walk inside the restaurant. I kept slipping and my crutches kept sliding on the floor.
… moreRebekah Carrillo
We waited 25 minutes for our food in the pickup spot. Food was great but service was not pleasant. A young girl brought our food out with a mad irritable face and attitude. We said hi and thank you and not a word came out from her. She looked as if she did not want to be working there. Hope her day gets better but you need to have a pleasant attitude and smile when working with customers.
… morejulian simons
Could not get service this morning. They said “sorry we’re doing a change over it may be a few” an then 45 minutes later me (and everyone else in the drive thru) were left totally high and dry, no response, staff mia or smoking out front. Just close! It’s a huge pain to loose an hour of valuable time to not get breakfast! Yikes!
(Edit for clarity) I ordered on the app and was still denied service so it was a super negative experience. Seems like a consumer claims issue if anyone else is having these problems but that’s not my place to say. In Minecraft.
… more(Edit for clarity) I ordered on the app and was still denied service so it was a super negative experience. Seems like a consumer claims issue if anyone else is having these problems but that’s not my place to say. In Minecraft.
Kelsee Franz
I visited this mcdonalds last night through the drive-thru as my 1 year old was sleeping in the backseat. I originally wanted to pickup a lasagna to make for dinner from Costco, but that takes an hour in the oven and my husband (who was home working on a mini reno project) asked if I could get mcdonalds instead, since he was super hungry and he didnt want to wait an hour for lasagna.
That’s fine, I didnt mind. It was 4:25 pm on a Tuesday, that shouldn’t be too bad? Right?
I pulled into the drive through line on the left, which at the time had about 4 cars in front of me, with the same in the right lane. Okay. It’s busy, but it should still be faster than a lasagna in the oven right?
I noticed a truck pull in next to me in the opposite lane, and he got to order way sooner than I did. Whatever, you can’t account for what people ahead of you order, and some are more complicated than others. No worries, I thought, we’ll get there.
I went to order finally then, at this point, we’re about a half an hour in. (I know this, as I kept texting my husband to keep him updated) baby is still asleep, and I gave them my order.
3 double cheeseburgers, plain, with a large coke and medium fries, and an apple pie
One number 2, deluxe with a large sweet tea. And a 4 count of chicken nuggets.
That was my order.
I pulled up to the first window, (which took about another 10 minutes) and paid. They asked if I wanted my receipt, I did not. (First mistake)
I got to the second window then. They seemed super confused as to my order. But finally got me my drinks and then asked if I could pull up to the drive thru wait spot number 2. I did so.
About 15 minutes later they came out with a filet o fish and something or other. I said no, thats not what I ordered and she asked to see my receipt. Very frustrating. And then of course after this interaction, the baby woke up and started screaming in the back seat.
It’s now about 5:15 and I’ve been waiting so long, and the baby won’t stop screaming. I called the mcdonalds while I sat there to ask about our order. The lady who answered was a bit short with me, especially when I told her id been waiting now for almost an hour and instead of apologizing just said that she had just gotten there and was trying to sort things out. But that our food would be right out. Okay fine, thanks, and she hung up.
Maybe 5 minutes later, they brought out what they said was my order. I glanced at the food and I saw the burgers for my Husband, fries and a couple apple pies. I thought “they must have thrown in the extra apple pie as a sorry your food was so late kinda deal” and I left. I pulled out onto 38th and got to the light going east and thought, I should really double check this, I dont have the best feeling… I found 4 double cheeseburgers plain, a 10 count of chicken nuggets and the fries and 2 pies. But my deluxe number 2 was nowhere to be found.
It is now 5:25 pm and I had to drive back to the mcdonalds and park in the carry out spot and call them AGAIN. They said oops I guess we gave you the wrong order. Yea. No kidding. 5 minutes later and I got my sandwich and another thing of fries. Which were not salted at all, and because of that, were not good at all.
I had my husband come out to the car to help carry in everything so I could get the baby, and his Large Coke he got had a big hole in the side of it, so it sprayed over everything as well. So that was another fun tidbit about this disastrous experience.
I will be avoiding this mcdonalds post hence, and will be choosing the one on 72nd instead. Absolute disaster. Do not recommend.
… moreThat’s fine, I didnt mind. It was 4:25 pm on a Tuesday, that shouldn’t be too bad? Right?
I pulled into the drive through line on the left, which at the time had about 4 cars in front of me, with the same in the right lane. Okay. It’s busy, but it should still be faster than a lasagna in the oven right?
I noticed a truck pull in next to me in the opposite lane, and he got to order way sooner than I did. Whatever, you can’t account for what people ahead of you order, and some are more complicated than others. No worries, I thought, we’ll get there.
I went to order finally then, at this point, we’re about a half an hour in. (I know this, as I kept texting my husband to keep him updated) baby is still asleep, and I gave them my order.
3 double cheeseburgers, plain, with a large coke and medium fries, and an apple pie
One number 2, deluxe with a large sweet tea. And a 4 count of chicken nuggets.
That was my order.
I pulled up to the first window, (which took about another 10 minutes) and paid. They asked if I wanted my receipt, I did not. (First mistake)
I got to the second window then. They seemed super confused as to my order. But finally got me my drinks and then asked if I could pull up to the drive thru wait spot number 2. I did so.
About 15 minutes later they came out with a filet o fish and something or other. I said no, thats not what I ordered and she asked to see my receipt. Very frustrating. And then of course after this interaction, the baby woke up and started screaming in the back seat.
It’s now about 5:15 and I’ve been waiting so long, and the baby won’t stop screaming. I called the mcdonalds while I sat there to ask about our order. The lady who answered was a bit short with me, especially when I told her id been waiting now for almost an hour and instead of apologizing just said that she had just gotten there and was trying to sort things out. But that our food would be right out. Okay fine, thanks, and she hung up.
Maybe 5 minutes later, they brought out what they said was my order. I glanced at the food and I saw the burgers for my Husband, fries and a couple apple pies. I thought “they must have thrown in the extra apple pie as a sorry your food was so late kinda deal” and I left. I pulled out onto 38th and got to the light going east and thought, I should really double check this, I dont have the best feeling… I found 4 double cheeseburgers plain, a 10 count of chicken nuggets and the fries and 2 pies. But my deluxe number 2 was nowhere to be found.
It is now 5:25 pm and I had to drive back to the mcdonalds and park in the carry out spot and call them AGAIN. They said oops I guess we gave you the wrong order. Yea. No kidding. 5 minutes later and I got my sandwich and another thing of fries. Which were not salted at all, and because of that, were not good at all.
I had my husband come out to the car to help carry in everything so I could get the baby, and his Large Coke he got had a big hole in the side of it, so it sprayed over everything as well. So that was another fun tidbit about this disastrous experience.
I will be avoiding this mcdonalds post hence, and will be choosing the one on 72nd instead. Absolute disaster. Do not recommend.
friskies89 f
Our order was incorrect. They fixed it twice and still gave is what we didnt ask for. We were specific on what was wanted on the burger but they still gave us condiments we were specific about twice. It took so long our fries got disgusting cold. I can say though that the staff were actually nice. Thats quite surprising since it seems Tacoma is full of unkind and unfriendly people.
… moreR8TED_E
The first McDonald’s we went to did not have ice cream at the time. So we went to this one and it was pretty late, like 1:00 in the morning because my daughter wanted a milkshake and so this one had milkshakes available! So it worked out.
… more