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Welcome to your Alcoa Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.
Fast-food chain serving chicken sandwiches & nuggets along with salads & sides.
Address and Contact Information
Address: 1031 Hunters Crossing, Alcoa, TN 37701
Phone: (865) 981-9993
Website: https://www.chick-fil-a.com/locations/tn/hunters-crossing?utm_source=google&utm_medium=gmb
Menu Photos
Order and Reservations
Order: Order online
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Reviews
Lisa Johnson
This has always been a great Chick-fil-A in terms of food, quality, and fast service. I like the variety of food that you can get your chicken grilled or fried, you can get soup. If you don’t want a sandwich, you can get a healthy kale salad instead of a french fry. They have a few good iced and regular coffee mixes and outstanding fresh lemonade.
You can also swap a kids meal toy for a small ice cream, which is a great variety.
The lines often look long, but they’re very organized and tend to move things along fairly quickly.
Inside the restaurant is generally very clean at this location as well as the restrooms. And I love the fresh flowers on the table
Also a shout out to a lot of the friendly staff members like stumpy who always have a smile on their face when they greet you.
… moreYou can also swap a kids meal toy for a small ice cream, which is a great variety.
The lines often look long, but they’re very organized and tend to move things along fairly quickly.
Inside the restaurant is generally very clean at this location as well as the restrooms. And I love the fresh flowers on the table
Also a shout out to a lot of the friendly staff members like stumpy who always have a smile on their face when they greet you.
Pinky DeSola
Food was great! And even tho the drive thru line was almost completely wrapped around the building, service was super quick inside! Like our food was ready almost 1 min after sitting down quick!
… moreDj Ferguson
Went as a dasher. When I got to chick fil a my order wasn’t up. So I asked the guy behind the counter. Which he was rude. I was only waiting on 3 items. Then instead of sitting the food on the dash table. A girl is making fun of the dash name. I was very disappointed because I thought chick fil a was a Christian restaurant. This is something a elementary school kid would do.
… moreGary Keen
Don’t use the drive thru. And make sure to check your bag that you got the correct food, utensils and sauces. This location definitely needs some attention.
… moreR Miller
Food was absolutely amazing! Cooked properly and perfectly hot! Employees were clearly not awake yet, but still very polite and efficient.
I used a reward, which changed my total. No argument or confusion. Good job CFA! I’ll definitely be back to this location!
… moreI used a reward, which changed my total. No argument or confusion. Good job CFA! I’ll definitely be back to this location!
Taylor Poloway
Just eating the service here not anything else. Slowest and laziest chik fil a I’ve ever experienced. They put zero effort into to go orders and just them stack up on the counter. I’ve never seen a more poorly ran location.
… moreCobra 1900
This Chick-fil-A has gone down hill. I ordered at 10:43. A spicy deluxe, fries, chocolate milk shake, parfait, and a frosted lemonade. I received my food at 10:50. The ticket was printed at 10:47, but it sat there. I received my milk shake and frosted lemonade at 10:58. I had two managers ask me what I was waiting on. I said milk shake and frosted lemonade. They just walked off.
… moreAmanda Blakely
This is the slowest service that I have ever experienced at any Chic Fil A. EVER. I think they need more employees. The drive thru is too slow. Do not expect speedy service.
… moreSamantha P
Let me start by saying this: I am not someone who asks for much in life. I don’t demand luxury. I don’t expect perfection. I simply expect consistency. And tonight, Chick-fil-A looked me in the eyes — metaphorically — and said, “Not today.”
I ordered a sweet tea. Not just any sweet tea. A Chick-fil-A sweet tea. The gold standard. The nectar of the South. The beverage equivalent of a warm hug after a long day. And as any loyal customer knows, that tea is supposed to arrive with one small but powerful hero floating inside: the orange slice.
Friends… it was missing.
At first, I thought maybe it sank. Maybe it was shy. Maybe it was playing hide-and-seek beneath the ice. So I swirled the straw. I rotated the cup. I performed what can only be described as a minor excavation. Nothing. No citrus. No brightness. No joy.
Just tea.
Now don’t get me wrong — the tea itself was sweet. But without the orange slice, it felt hollow. Like a movie without the ending. Like a hug without the squeeze. Like ordering fries and getting only thoughts and prayers.
That orange slice isn’t decoration. It’s a promise. It adds personality. It whispers, “You deserve better than plain.” It brings balance to the sweetness, a citrus confidence that says, “This tea has been places.” Without it, the drink felt emotionally unfinished.
I took a sip hoping maybe the flavor fairy blessed it anyway. No. It tasted like abandonment.
I kept thinking: Who made this decision? Was it rushed? Was it forgotten? Was there a meeting where someone said, “Let’s live dangerously and skip the orange”? Because that choice changed the trajectory of my entire evening.
Every sip reminded me of what should have been. Instead of refreshing citrus notes dancing on my tongue, I got straight sugar sadness. Instead of feeling cared for, I felt… tolerated.
And the worst part? Chick-fil-A normally doesn’t do me like this. They’re the relationship that shows up on time. They’re dependable. They’re the place you trust with your soul and your dipping sauces. Which made the betrayal sting harder.
I kept staring into the cup like maybe the orange would magically manifest out of respect for my loyalty. It did not.
By the end, I wasn’t just drinking tea — I was drinking disappointment with ice.
So Chick-fil-A, if you’re listening: I still love you. But love requires accountability. The orange slice matters. It’s not optional. It’s not garnish. It’s part of the emotional contract between you and your customers.
Tonight, that contract was broken.
I survived, but I will never forget.
Please do better. For the citrus. For the people. For the tea.
… moreI ordered a sweet tea. Not just any sweet tea. A Chick-fil-A sweet tea. The gold standard. The nectar of the South. The beverage equivalent of a warm hug after a long day. And as any loyal customer knows, that tea is supposed to arrive with one small but powerful hero floating inside: the orange slice.
Friends… it was missing.
At first, I thought maybe it sank. Maybe it was shy. Maybe it was playing hide-and-seek beneath the ice. So I swirled the straw. I rotated the cup. I performed what can only be described as a minor excavation. Nothing. No citrus. No brightness. No joy.
Just tea.
Now don’t get me wrong — the tea itself was sweet. But without the orange slice, it felt hollow. Like a movie without the ending. Like a hug without the squeeze. Like ordering fries and getting only thoughts and prayers.
That orange slice isn’t decoration. It’s a promise. It adds personality. It whispers, “You deserve better than plain.” It brings balance to the sweetness, a citrus confidence that says, “This tea has been places.” Without it, the drink felt emotionally unfinished.
I took a sip hoping maybe the flavor fairy blessed it anyway. No. It tasted like abandonment.
I kept thinking: Who made this decision? Was it rushed? Was it forgotten? Was there a meeting where someone said, “Let’s live dangerously and skip the orange”? Because that choice changed the trajectory of my entire evening.
Every sip reminded me of what should have been. Instead of refreshing citrus notes dancing on my tongue, I got straight sugar sadness. Instead of feeling cared for, I felt… tolerated.
And the worst part? Chick-fil-A normally doesn’t do me like this. They’re the relationship that shows up on time. They’re dependable. They’re the place you trust with your soul and your dipping sauces. Which made the betrayal sting harder.
I kept staring into the cup like maybe the orange would magically manifest out of respect for my loyalty. It did not.
By the end, I wasn’t just drinking tea — I was drinking disappointment with ice.
So Chick-fil-A, if you’re listening: I still love you. But love requires accountability. The orange slice matters. It’s not optional. It’s not garnish. It’s part of the emotional contract between you and your customers.
Tonight, that contract was broken.
I survived, but I will never forget.
Please do better. For the citrus. For the people. For the tea.
Walter Rodgers
Went there to go through drive through but it was so busy I decided to go to Hardee’s, boy what a mistake… Chik-fil-A has drive through down to a science, I should have done the 10 minutes at behind 10 cars instead of 20 minutes at Hardee’s behind 1 car. I am not crazy about their food, but as far as service goes, they can’t be beat.
… more