

At Texas Roadhouse in Cincinnati, OH we like to brag about our Hand-Cut Steaks, Fall-Off-The-Bone Ribs, Made-From-Scratch Sides, and Fresh-Baked Bread. Everything we do goes into making our hearty meals stand out. We handcraft almost everything we serve. We provide larger portions so you get more food for your dollar. And if you want an Ice Cold Beer or Legendary Margarita to wash it all down‚ well, we have those, too. Our food’s not the only thing that’s Legendary at the Roadhouse‚ our fun is too! From our line dancers to our jukebox to our friendly servers, you’ll enjoy every second you spend in a Texas Roadhouse. The Texas Roadhouse story is simple. Legendary Food, Legendary Service‚ all with lots of Legendary Fun!
Lively chain steakhouse serving American fare with a Southwestern spin amid Texas-themed decor.
Address and Contact Information
Address: 7860 Montgomery Rd, Cincinnati, OH 45236
Phone: (513) 791-7427
Website: https://www.texasroadhouse.com/locations/ohio/kenwood?utm_source=listing&utm_medium=search
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Order and Reservations
Reservations: texasroadhouse.com
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KENWOOD,OH – Texas Roadhouse
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Texas Roadhouse – Updated 2026, Steakhouse in Cincinnati, OH
Reviews
My dining experience this past, Sunday was highly affected by this rule of thumb. I was seated in one of these booth and was not approached by anyone until 15 minutes afterwards. A random waiter came by and asked if anyone had waited on me? And I responded not at all. He proceeded to get me a drink and then went and told the manager that no one was servicing me.
When he returned, I asked him about another waitress who was waiting on another table right across in the same area. However, he explained that she was only assigned to that certain area, and no one yet had been assigned to my booth yet. He further explained that he did tell the manager, who seemingly was going to pass this situation off to the oncoming manager to handle. Despite the Waiters frustration, he was kind enough to take my order.
About 40 minutes into my stay, the manager comes over and apologizes for the lack of service. He proceeds to say that “accidents happen” and he’ll take care of it. It took close to an hour for me to get my food.
Let’s be clear, it’s not an accident when you sit someone in a booth that does not have an assigned waiter or waitress to service. The customer. This protocol has only served to frustrate , humiliate and offend this customer.
Although the subpar meal was comp, the poor customer service, delayed attention from management and the overall disrespect cannot be compensated.
(My Sunday Dinner dining experience …..ruined )
All our food was good and cooked just right.
Our server Katelyn was awesome and was attentive to our needs.
We will be back.
Chili served with a flimsy, plastic spoon. Chili also contained a large mushroom and a green bean inside. 3) Burnt bread rolls. 4) and, a charred 6 oz. Filet without any flavor.
A couple next to us sent their food back at least 3 times. So, this problem was not exclusive to us. The food was the worst I have ever encountered at a roadhouse. Extremely disappointed.
UPDATE : I got a call from someone at Texas Roadhouse. They offered to give us another meal. I’ll update this review when we give a second chance.
Ordered 2 steak dinners to go.
Neither was really edible. Too much fat in both steaks. And neither was cooked properly. The picture attached is a medium well.