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Fast-food burger chain serving sides such as chili & baked potatoes.
Address and Contact Information
Address: 3595 Hempstead Tpke, Levittown, NY 11756
Phone: (516) 731-0049
Menu Photos
Order and Reservations
Order: Order online
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Reviews
ari lemon
Manager is extremely rude. Will scoff and make comments under his breath when you ask to correct their mistake. Girl with pink/red hair at the drive through window was also very rude laughing at his comments
… moreEllie Dwyer
I went through drive thru, and off the bat the cashier was really rude and pretty sure he was the manager, so a little surprising. That’s besides the point I asked for a plain crispy sandwich and it came with everything on it. he also asked me for any sauce which I did and he gave me nothing. shoutout the manager great customer service wonder how your employees act based of that.
… moreGB Goodies
We go to Wendy’s often, and this was the WORST experience ever. We had two coupons for the kid’s meals for $1.99 each, but because it was after 9:00 PM, they tried charging us a higher price. Basic math shows us that two kid’s meals at $1.99 each should be $3.98 plus tax, which would be around $4.50 including tax. First they tried charging us over $6 for both meals, then the manager came over, and she tried charging us $5.20 for both meals. She said that the computer bases the discount on the discounted price of $2.99 per meal, which is their special offer before 9 PM. But because it was about 9:10 PM, the computer couldn’t calculate the discount properly based on the regular price.
We kept explaining to the manager that $1.99 x 2 = $3.98 plus tax, but she said that $5.20 was the best she could do. She refused to fix it, and even threatened to call the police because we wouldn’t accept her overpriced final decision.
In addition, we had a previous meal that we had purchased just prior to this one that had used an app coupon for Free Fries. She gave us our money back for that meal, but stole our coupon for the Free Fries because it never reappeared on the app after the refund, so we couldn’t even go to a different Wendy’s location.
The manager refused to give us her name and a corporate phone number. She told us to find it ourselves. Several other employees joined in with the manager, refusing to honor the coupons, telling us to leave, and threatening to call the police. I hope Wendy’s has a video of the incident for corporate to watch so they can see that we were not rude to them, but they were extremely rude to us.
We left with no food, a missing app coupon, a threat of calling the police, and a whole lot of anger and aggravation. If this is how Wendy’s treats their customers, we will NEVER go back to that Wendy’s again, and might even stop going to Wendy’s everywhere.
… moreWe kept explaining to the manager that $1.99 x 2 = $3.98 plus tax, but she said that $5.20 was the best she could do. She refused to fix it, and even threatened to call the police because we wouldn’t accept her overpriced final decision.
In addition, we had a previous meal that we had purchased just prior to this one that had used an app coupon for Free Fries. She gave us our money back for that meal, but stole our coupon for the Free Fries because it never reappeared on the app after the refund, so we couldn’t even go to a different Wendy’s location.
The manager refused to give us her name and a corporate phone number. She told us to find it ourselves. Several other employees joined in with the manager, refusing to honor the coupons, telling us to leave, and threatening to call the police. I hope Wendy’s has a video of the incident for corporate to watch so they can see that we were not rude to them, but they were extremely rude to us.
We left with no food, a missing app coupon, a threat of calling the police, and a whole lot of anger and aggravation. If this is how Wendy’s treats their customers, we will NEVER go back to that Wendy’s again, and might even stop going to Wendy’s everywhere.
Edwin Ayala
Food here is good especially the hot fries with a cheese burger. The order came out fast.
… moreActive 247365
I ordered a #6, I asked for some honey mustard, the woman asked for 50 cents.. are you kidding me, they say only nuggets and tenders. I have fries. Well I guess ill go to bk and have it my way forget these people
… moreIan Kurrus
The manager would not give me her first or last name has been extremely rude to me on several occasions I live in the neighborhood and frequent the place regularly. She refused to serve me because I didn’t appreciate the way she was speaking to me and again, nor would she give me her first or last name I will escalate this as far as I possibly can with Wendy’s because the way that you treat her customers is unacceptable and if I’m one example, they’re losing themselves a lot of money having this person as a manager. Additionally the same manager would tell me they were closed when the hours on the door and website indicated otherwise. I also waited to see if other customers were served who were of other ethnicity then Caucasian which I am. The manager is not of another ethnicity and I feel like I’m being racially discriminated against . I do not recommend ever going to this Wendy’s go to the McDonald’s down the block. I will escalate this matter as high as I can because of the flagrant attitude and possible discrimination.
… moreThomas Young
I’m standing here waiting for a mobile order and there was a older gentleman waiting and he even said excuse me and the staff just looked at him and ignored him twice and started speaking Spanish to each other. So the older gentleman ended up just leaving. It also took them almost ten minutes to a knowledge me.
… moreTommy k. Kim
Horrible food preparation. Large piece of card board box was found in my chicken wrap. I brought it back to the store, the Manager named Chris asked me if that was a piece of “chocolate” . I was dumbfounded to hear that, is chocolate part of ingredients in that wrap???? Manager seemed careless and when I confronted him, he called me rude. Making formal complaint is NOT being rude, and obviously that guy needs to be retrained.
I still have stomachache from eating the wrap.
Never going back!
… moreI still have stomachache from eating the wrap.
Never going back!
Duaa
went in for breakfast but no one was wearing gloves while handling the food and were touching different surfaces/money. ended up not eating
… moreTyler Dufresne
The food wasn’t prepared the greatest but it’s fast food so it’s not expected to be perfect. $5 biggie bag is a good deal for a quick meal
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