Unassuming strip-mall establishment providing ample portions of lo mein & other Chinese staples.
Address and Contact Information
Address: 334 Cornelia St Suite 5, Plattsburgh, NY 12901
Phone: (518) 562-0997
Website: https://www.no1chinesefoodny.com/
Order and Reservations
Reservations: no1chinesefoodny.com
Order: Order online
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Reviews
Jade Edwards
The bad:
– Pork egg roll: super sus. Don’t order it. The grey/brown mush inside, definitely not edible.
– The “fried” rice: actually just yellow tinted rice with possibly pieces of meat and/or vegetables…?
The semi-not-bad:
-Crab Rangoon: initially not good, but then I took a second bite and it was horrible. However, there’s minimal filling, so not really worth the $
The somewhat edible:
– Pork lo mein: decent flavor, maybe a little on the bland side. And I’m definitely suspicious of the meat after seeing the pork egg roll…
I don’t know that I would order here again.
… more– Pork egg roll: super sus. Don’t order it. The grey/brown mush inside, definitely not edible.
– The “fried” rice: actually just yellow tinted rice with possibly pieces of meat and/or vegetables…?
The semi-not-bad:
-Crab Rangoon: initially not good, but then I took a second bite and it was horrible. However, there’s minimal filling, so not really worth the $
The somewhat edible:
– Pork lo mein: decent flavor, maybe a little on the bland side. And I’m definitely suspicious of the meat after seeing the pork egg roll…
I don’t know that I would order here again.
Gerard “Jerry” Kelly III
Grabbed an order of General Tso’s chicken combination platter (C17) to go. I live only 10 minutes from the restaurant and I ate as soon as I got home. The rice was still almost hot but the chicken was cold, dried out, and tough. All I can assume is that they made a big batch of this ahead of time — it’s a popular dish — and then reheated it (poorly). There is no way this was fresh. I used to love this place. No more, I won’t be going back.
… moreA R
I usually don’t leave bad reviews, but this experience was unacceptable. I’ve ordered from No.1 Chinese Restaurant many times in the past when visiting their town, but my recent experience was beyond disappointing.
On a Thursday, I received undercooked BBQ pork chops and an egg drop wonton soup that was gluey. While the rest of the food was fine, I called the restaurant to address the issue. I spoke to the manager and customer service, explaining the situation and asking for a refund or credit. At first, they offered to remake the food, but I declined because I had already lost my appetite. Then, they told me I’d need to physically bring the food to the restaurant to prove the issue for a credit—even though the order was delivered, and I’d already paid for delivery and tipped the driver. After some back-and-forth, the manager reluctantly agreed to credit $8.80 for the pork chops but refused to credit me for the soup.
I thought the issue was resolved until today. When I called to place a delivery order, I first asked if my $8.80 credit was in the system. The employee didn’t confirm it but instead tried to rush me into ordering. I asked a few questions about the tofu options because I wanted to confirm something I saw in a picture on their Google reviews, and while I know their menu well, I just wanted clarification. I could tell the employee was annoyed. Then, they hung up on me—twice! When I called back, another employee put me on hold for several minutes before finally answering my question.
When it came time to place my order, they suddenly claimed there was a $40 minimum for delivery. This shocked me because I’ve ordered from them many times before, and the minimum has always been $15. Even with the credit applied, they insisted that I’d have to add more to meet this $40 delivery minimum. When I questioned this policy, the employee confirmed it was “four-zero,” $40, which made no sense. I’ve never had this issue before, so I canceled my order.
I’m posting this review now because of today’s incident, even though I thought everything had been resolved earlier. This restaurant needs to seriously improve its customer service. Their employees are unhelpful, and the manager could definitely use more training in handling customer complaints. I’m extremely disappointed and won’t be ordering from here again.
… moreOn a Thursday, I received undercooked BBQ pork chops and an egg drop wonton soup that was gluey. While the rest of the food was fine, I called the restaurant to address the issue. I spoke to the manager and customer service, explaining the situation and asking for a refund or credit. At first, they offered to remake the food, but I declined because I had already lost my appetite. Then, they told me I’d need to physically bring the food to the restaurant to prove the issue for a credit—even though the order was delivered, and I’d already paid for delivery and tipped the driver. After some back-and-forth, the manager reluctantly agreed to credit $8.80 for the pork chops but refused to credit me for the soup.
I thought the issue was resolved until today. When I called to place a delivery order, I first asked if my $8.80 credit was in the system. The employee didn’t confirm it but instead tried to rush me into ordering. I asked a few questions about the tofu options because I wanted to confirm something I saw in a picture on their Google reviews, and while I know their menu well, I just wanted clarification. I could tell the employee was annoyed. Then, they hung up on me—twice! When I called back, another employee put me on hold for several minutes before finally answering my question.
When it came time to place my order, they suddenly claimed there was a $40 minimum for delivery. This shocked me because I’ve ordered from them many times before, and the minimum has always been $15. Even with the credit applied, they insisted that I’d have to add more to meet this $40 delivery minimum. When I questioned this policy, the employee confirmed it was “four-zero,” $40, which made no sense. I’ve never had this issue before, so I canceled my order.
I’m posting this review now because of today’s incident, even though I thought everything had been resolved earlier. This restaurant needs to seriously improve its customer service. Their employees are unhelpful, and the manager could definitely use more training in handling customer complaints. I’m extremely disappointed and won’t be ordering from here again.
Robert Alvarez
Ordered take out with my wife and got beef and broccoli as well as general tso with chicken friend rice. My issue with the meal is the friend chicken came unseasoned and ruined the taste of the rice. Overall the the food was ok and nothing special. Hopefully next time we order the food is properly season throughout.
… moreAndrea Alger
Part of a metal dish scrubber found in my sweet and sour chicken- pretty sure I swallowed a piece of it too. It was a doordash order so i just got my money back through them, I don’t have the patience to call the restaurant about it so i didn’t even bother
… moreDr. Reginald Finley
I ordered the sesame tofu and broccoli. Delicious! They fry it a little too hard but good flavor. I ordered it three times while in town. Way better than the Jade place nearby. My dish was far healthier and had flavor! If I ever am back in town, I will order it again.
… moreTj
Unfortunately the sesame chicken (white meat) was inedible. The chicken were smaller cuts, super dry and stringy. It was like beef jerky, most of the pieces I spit out. Just super disappointed since normally they’re good. Might try to go bring it back as I couldn’t eat any of it. It looks ok but if I could post a video you would see what I mean. If i decide to drive back and the service is good and I get a refund I’ll update the review…
… moreashley park
i don’t know why this place has low ratings i love the food very nice people too
… moreSol Castro
So disgraceful the food was 0 STARS THE SERVICE 0, the pork fried rice dry undercooked, the pork lo mein dry no flavor very bland not oriental flavor, because it’s CHINESE FOOD after all. The whole thing GARBAGE WASTE OF MONEY! A burnt shrimp egg roll full of grease! Dumplings terrible disgusting! Hard pieces almost broke my tooth! Sesame chicken! No chicken to be found! Total disappointment after a long day of work buying dinner for my family. And as I left I grabbed extra duck sauce because my 6 kids my husband and myself love extra duck sauce and I turned around to go to the car to get my son carry out the box of food, AND THE CHINESE LADY LITERALLY WENT IN MY BOUGHT ALREADY FOOD $106.23 cents AND TOOK MY DUCK SAUCES OUT!!! I WAS IN COMPLETE SHOCK! I CANT EVEN REGISTER IN MY BRAIN THAT SHE HAD THE NERVE TO DO SUCH A THING! But hey I learned! I WILL NEVER GO BACK!!!! I AM SO DISAPPOINTED AND DISGUSTED BY HER ACTIONS MORE THAN WHAT THE FOOD WAS….” GARBAGE “
… moreAlejandra Guerrero
The best Coconut Shrimp in the east coast hands down! We’ve eaten there a lot and were never disappointed by the food or the fast service. Not a lot of people eat there but there’s takeout/delivery orders every minute and our orders were still ready very fast. Keep up the good work!
… more