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Since dreaming up the frozen slab technique and serving fresh, homemade, ice cream in-store since 1983, Marble Slab Creamery has always known how to dream big. We offer fresh small-batch ice cream, always-free Mix-Ins, decadent Ice Cream Cakes, hand-spun Shakes in a variety of flavors, and hand-rolled Waffle Cones. Find a local shop near you to experience Ice Cream magic. Marble Slab Creamery, where imagination has no limits.
Small-batch ice cream is hand-blended with loads of mix-ins at this chain.
Address and Contact Information
Address: 104 S Lhs Dr, Lumberton, TX 77657
Phone: (409) 227-4475
Website: https://www.marbleslab.com/?olonwp=JjBtp_vMLk25gkYh_bnoiQ
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Reviews
Kinley Smith
Criteria for working at Lumberton Marble Slab Creamery:
-Customer walks in? Roll your eyes so hard they hear it.
-Act deeply offended when someone orders.
-Mandatory “I hate my job” expression at all times
-Appear annoyed when a customer walks in the door and ignore them in the hopes they will turn around and leave.
– “hi! Welcome in!”, “Please” and “thank you” are strictly prohibited and are to be replaced with blank stares and heavy sighs.
I’ve been coming to this MSC since they opened 3 years ago, hoping each visit would be the one where someone behind the counter is friendly or at the least, seem like they don’t absolutely hate their existence. Still waiting. Every time I walk in, I get treated like I just interrupted their family dinner instead of trying to spend 10+ bucks on a single scoop of ice cream.
Now, don’t get me wrong — the ice cream itself is heavenly. But for what they charge, that scoop ought to come with a smile, a “thank you kindly,” and maybe platinum spoon. Instead, I get a look that says, “what the H-e-double hockey sticks do you want?” I’m not exaggerating.
You’d think after three years of being in business, they’d at least remember how to be polite. They have filtered through employees over the years. It doesn’t matter who’s working — the attitude stays the same, like it’s part of the recipe.
If I wanted to feel unwelcome and broke at the same time, I’d just go to the DMV.
My family loves this place, the ice cream itself is great , but we spend about $65 when we all go. After today, I just can’t in good conscience go back. Money is already tight in this economy and there are way too many other products and businesses that treat people better than this place. It’s not just me it’s everyone. I observe people when we are there and each PAYING customer is treated poorly. Except for the employees who like to joke around with each other and make snide remarks when they think the customers are out of earshot.
The most ludicrous thing about this place is perhaps that they have a tip jar and ASK for tipping on card transactions… here is a tip, be nice to people! Especially the ones who are putting the “pay” in your “paycheck”!
Sincerely, a former customer.
… more-Customer walks in? Roll your eyes so hard they hear it.
-Act deeply offended when someone orders.
-Mandatory “I hate my job” expression at all times
-Appear annoyed when a customer walks in the door and ignore them in the hopes they will turn around and leave.
– “hi! Welcome in!”, “Please” and “thank you” are strictly prohibited and are to be replaced with blank stares and heavy sighs.
I’ve been coming to this MSC since they opened 3 years ago, hoping each visit would be the one where someone behind the counter is friendly or at the least, seem like they don’t absolutely hate their existence. Still waiting. Every time I walk in, I get treated like I just interrupted their family dinner instead of trying to spend 10+ bucks on a single scoop of ice cream.
Now, don’t get me wrong — the ice cream itself is heavenly. But for what they charge, that scoop ought to come with a smile, a “thank you kindly,” and maybe platinum spoon. Instead, I get a look that says, “what the H-e-double hockey sticks do you want?” I’m not exaggerating.
You’d think after three years of being in business, they’d at least remember how to be polite. They have filtered through employees over the years. It doesn’t matter who’s working — the attitude stays the same, like it’s part of the recipe.
If I wanted to feel unwelcome and broke at the same time, I’d just go to the DMV.
My family loves this place, the ice cream itself is great , but we spend about $65 when we all go. After today, I just can’t in good conscience go back. Money is already tight in this economy and there are way too many other products and businesses that treat people better than this place. It’s not just me it’s everyone. I observe people when we are there and each PAYING customer is treated poorly. Except for the employees who like to joke around with each other and make snide remarks when they think the customers are out of earshot.
The most ludicrous thing about this place is perhaps that they have a tip jar and ASK for tipping on card transactions… here is a tip, be nice to people! Especially the ones who are putting the “pay” in your “paycheck”!
Sincerely, a former customer.
FAITH LINSCOMB
today, my family and i came here after eating dinner. and when we walked inside the tables had stains of ice cream on them. but thats not the point, there was a young lady there working in the ice cream section, and she had blonde hair. she was just really rude in general .. rolling her eyes and everything, and she gave me and my grandma our ice creams and only half the cup had ice cream in it.. very disappointing. probably will not be going again..
… moreJessica Murray
1 star for ice cream. Its good but the people are rude. Every single one of them. I won’t be back. I didnt pay $40 to be treated like trash. Never again.
… moreKim Hernandez
Love it! So glad we have one in Lumberton now.
… moreJon Torres
Awesome ice cream and delicious cookies, what more could you want. Peppy staff in the evenings, keeping everything moving. Would recommend for a date night.
… moreAngela Parker
Excellent service with a smile. The ice cream is delicious and the store is very, very clean. Not to mention, you can get great american cookie company too!
… moreShannon Markle
Always great time. The boys behind the counter were having fun, and they were patient with the family. The ice cream was great, and the servingsize was amazing.
… moreKryslyn Chatelain
Ice cream is good but the service to receive it is AWFUL. Will drive into Beaumont before I stop here ever again.
… moreGloria Sterling
For a new establishment, you’d think the customer service would be great, but not here. With the sighing when I asked questions and the rushing to get me out when there were no customers behind me, just left me with no want to come back, on top of the expensive prices.
… moreRussell
This is the best ice cream place I’ve been to
… more