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Your local Prescott Valley Subway® Restaurant at 3450 N. Glassford Hill Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6 sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
Hours
| Friday | 8 AM–10 PM |
| Saturday | 8 AM–10 PM |
| Sunday | 8 AM–10 PM |
| Monday | 8 AM–10 PM |
| Tuesday | 8 AM–10 PM |
| Wednesday | 8 AM–10 PM |
| Thursday | 8 AM–10 PM |
Address and Contact Information
Address: 3450 N Glassford Hill Rd, Prescott Valley, AZ 86314
Phone: (928) 772-4005
Order and Reservations
Order: Order online
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Reviews
Brody Simmons
1/5 Stars: Disappointing Service and Unprofessional Attitude
We visited this location relatively late, and while we are understanding that workers might be tired, the customer service we received was incredibly poor and highly unprofessional.
The sole worker seemed completely annoyed and genuinely hated being there. Every single action—from greeting us to preparing the order—was done with palpable frustration, making us feel like a massive inconvenience. We were ready to leave a generous tip, but the overwhelming negative energy coming from her was so intense that we simply couldn’t bring ourselves to do it.
The most egregious example of this annoyance was when we asked for sauce. She aggressively squirted a grossly excessive, wasteful amount of sauce onto both sandwiches—far beyond what anyone would reasonably want. It seemed less like she was adding sauce and more like she was trying to empty the bottle or actively sabotage the sandwiches.
Given the current job market, it’s shocking to see this level of ingratitude and hostility toward customers. If working late is this irritating, it might be time for that employee to look for a different opportunity.
We haven’t even tried the food yet, but based on the intentional oversaucing and the overall interaction, my expectations are extremely low. I cannot recommend this location based on the service alone.
… moreWe visited this location relatively late, and while we are understanding that workers might be tired, the customer service we received was incredibly poor and highly unprofessional.
The sole worker seemed completely annoyed and genuinely hated being there. Every single action—from greeting us to preparing the order—was done with palpable frustration, making us feel like a massive inconvenience. We were ready to leave a generous tip, but the overwhelming negative energy coming from her was so intense that we simply couldn’t bring ourselves to do it.
The most egregious example of this annoyance was when we asked for sauce. She aggressively squirted a grossly excessive, wasteful amount of sauce onto both sandwiches—far beyond what anyone would reasonably want. It seemed less like she was adding sauce and more like she was trying to empty the bottle or actively sabotage the sandwiches.
Given the current job market, it’s shocking to see this level of ingratitude and hostility toward customers. If working late is this irritating, it might be time for that employee to look for a different opportunity.
We haven’t even tried the food yet, but based on the intentional oversaucing and the overall interaction, my expectations are extremely low. I cannot recommend this location based on the service alone.
Colin Jones
9pm. Only worker there was sweeping vigorously. I stood and looked at the menu. She kept her head down and kept sweeping. For 5 minutes. Never said a word to me. Hid in the back so I grabbed frozen food from walmart. She clearly has learned from the culture here (based on other reviews) to ignore customers if you don’t want to work.
… moreClaudia Nixon
Really bad service. We stood for 10 minutes before someone even helped us. My husband got a protein pocket,he asked if he could add some things on the sandwich (fully aware it cost extra). The lady rudely replied no. Then as she’s wrapping up the wraps, half of the stuff inside spills out. She continues to wrap it up and put it in a bag. Just over all bad service.
… moreHannah Hambright
One of the worst subway sandwiches I just had came from this location. Very dissatisfied and disappointed. All the dressing was on the edge of the sandwich and all over the paper, so the inside of the sandwich was very very dry and hard to eat. None of the extra toppings requested were added, and they didn’t include the oil and vinegar on the sandwich as well. Sandwich also falling apart and not even cut in half. :/
… moreTimothy Hockett
Ordered online, came to pick up after 20 minutes. They hadn’t started the order, which one person was there with one new person, that was fine. After losing the order tickets, they reprinted my receipt in order to make the food, and it was awful. My wife got the wrong bread, no cheese sauce, they were out of roast beef so we had to sub with chicken. My sandwich was at least mostly correct but it was just thrown onto the bread, the mayo didn’t even make it inside the sandwich. Then they were out of pretzels the woman said, right now I feel as if she just didn’t want to make one.
No numbers to contact and make a complaint, they don’t answer the phone in the store, and they were rude to the 4 customers they had waiting.
Unless I’m called to have my complaints heard, I’ll go to the one down the street as they’re owned by a different franchise.
… moreNo numbers to contact and make a complaint, they don’t answer the phone in the store, and they were rude to the 4 customers they had waiting.
Unless I’m called to have my complaints heard, I’ll go to the one down the street as they’re owned by a different franchise.
Keira Nicole
Becka was amazing, her sandwich making is actually an art Very friendly and educated on the menu, even items no longer listed!!
… moreBeatriz Alvarez
Im very upset l went to pick up 2 orders l love the food… but this girl she have a very very very very bad attitude l don’t why ,please put more attention to your people working there ,the service is the worst ever!l never go back again to Subway….
… moreBrittany Tessema
All I’m going to say is please retrain employees that are being put out by doing their job. I felt extremely uncomfortable today. The male working around 4:00 pm today was extremely snotty, and unprofessional. I won’t be returning to this subway. That behavior is appalling
… moreMichael Labelle
Ordered online and went to pick it up. Employee said they only had 2 of 3 sandwiches. We said then cancel the order and we’ll go to another store. The employee’s response was to just take the two sandwiches then and ask for a refund online. After asking for a refund online, was told no refund without given a explanation. Had to go to bed without dinner because of it.
… moreBreanna Castillo
It was 545pm. No employees in sight. Stood there for a time before I was acknowledged. Neither employee was pleasant. Ordered 2 footlongs & a six inch. Did not have enough meatballs for a footlong and a six inch. No apology or offer to make more meatballs. Once home, all the bread was rock hard. Was really unhappy since we had to get alternative subs from what we originally wanted.
… more