
Address and Contact Information
Address: 10521 IL-47, Hebron, IL 60034
Phone: (815) 648-4667
Website: https://hoopsbar.net/
Menu Photos
Order and Reservations
Order: Order online
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Reviews
Hi Jameson, thanks for getting back to me so soon. This was aroud 5:30pm and the employee who confronted me was an older woman wearing a baseball cap and she was acting like she owned the place. The patron who thought he was the King of the Game room was a white male with glasses in his 40’s wearing some kind of hat. You will see on the camera how long the machine was sitting empty for.
Skip this place at all costs, especially if you are not a “regular”. I have been visiting this establishment to gamble for years whenever I would go to Crandall’s for dinner, but no more. I will never step foot in this place after the treatment I received my last 2 visits to this place, with the latest being this evening. The last 2 times I was there, I was verbally harassed and bullied by the same guy who thinks he is a big man by harrassing and bullying a 60 year man. A real tough guy. The first time was in the fall and tonight, and he pulled the same crap. I was in the game room gambling and there is an empty machine with a sign saying the machine is being used, there is no coat on the back of the chair and no money in the machine. The first time I waited 10 minutes and nobody showed up so I played the machine. He shows up 10 minutes later and blows a gasket that I was on his machine, which was sitting empty for 20 minutes!?!? This evening, the machine was empty for 15 minutes, I get on the machine and he shows up 10 minutes later blowing another gasket. No jacket on the chair, no money in the machine! I informed him the machine was empty for 20 minutes and he said he was getting a drink, which it was the polar vortex outside and the bar wasn’t even crowded, so the service must be really crappy there if it took him 20 minutes to get a drink. He informed me that it was “his” machine and I needed to get off of it and I told him I would as soon as I was done and that must have not been a good enough answer for him because he went and cried to the owner who came in and gave me a stern talk to about if the sign is on the machine, it reserved for that person even if there is no coat on the chair or no money in the machine and it can be for any amount of time!?!? Which makes absolutely no sense. The establishment makes a percentage off the gaming devices when they are being used but they will let the machines sit empty for however long this bully takes to get back, genius idea Einsteins! I mentioned these incidents to my friends to see if I was being out of line and every one of them said I was most definitely NOT out of line and none of them have ever heard of someone thinking they owned the machine because the sign was on it. I will be contacting Gold Rush gaming and the Illinois Gaming Board on Monday to let them know how this establishment treats there customers who gamble there. Great job guys, great job.
The Blue Moon beer with a orange slice in it was really good.
My experience with the food was not so great though. Maybe it’s the time (weekday afternoon), but the difference shouldn’t be that bad. Called in for carry-out on an Italian beef, but it wasn’t ready when I got there within the time estimate. Quantity wasn’t bad, but the freshness and seasoning made me question if it was prepped in mop-water. At least I didn’t get sick, despite some aspect seeming off. Also you’re better off walking to the chicken place down the road for the side of fries, much fresher and crispier there.